"Tech Solutions - one byte at a time!"
DigiBytes.com is the digital library of solutions for business and technology professionals.

Login Register Login
For Admins

Smarter Process in the age of the customer

White Paper Published By: IBM
IBM
Published:  Mar 04, 2014
Type:  White Paper
Length:  12 pages

The age of the customer. Possibly no term better illustrates the current era of business. Customers expect their experience to be flawless at every touchpoint, and with competitors only a click (or tap) away, company leaders have a strong incentive to deliver. Online retailers have set a high standard in the way that they engage customers on an ongoing basis—not just during the commercial transaction, but before, during and after each interaction with the customer. Can service providers in industries such as banking, insurance, healthcare and government meet the challenge?



Tags : 
business operations, business process management, bpm, process automation, smarter process, age of customer, business analytics, business process automation, corporate portals, document management, information management, records management, search and retrieval, search engines

Browse Technology Topics

    
    
    
    
    
    
Modern Analyst Media Modern Analyst Media
Modern Analyst Requirements Modern Analyst Media Modern Analyst DigiBytes
Copyright 2009-2014 by Modern Analyst Media LLC Home  |  Featured Bytes  |  Popular Bytes  |  All Topics  |  Vendor Directory