"Tech Solutions - one byte at a time!"
DigiBytes.com is the digital library of solutions for business and technology professionals.

Login Register Login
For Admins

acd automatic call distribution

Results 1 - 2 of 2Sort Results By: Published Date | Title | Company Name
Published By: Genesys     Published Date: Jun 10, 2013
SIP-based contact centers provide a roadmap to sophisticated features without the complexity and expense of traditional proprietary ACDs.
Tags : 
session initiation protocol, sip, acd automatic call distribution, contact centers, voice, technology, customer service, solution, networking, it management, enterprise applications
    
Genesys
Published By: Vendor Guru     Published Date: Jan 04, 2008
Profound developments in business telephony have left some small businesses reeling under perceptions of a steep learning curve for expensive new products. But there’s no reason to be left behind. Affordability is the hallmark of the new generation in business telephony, thanks to hosted IP and other networked solutions. Is your business applying the new technology to best advantage?
Tags : 
ip pbx, pbx, acd, predictive dialing, automatic call distribution, voicemail, business communications, voice mail, conference call, telephony, ip telephony, voip, voice over ip, call routing, call routing, voip, vendorguru, vendor guru, vendorguru telephony, vendor guru telephony
    
Vendor Guru
Search      

Special Report

In this webinar Black Duck Software (www.blackducksoftware.com), together with representatives of SAP, will review the benefits open source offers to development organizations, the management challenges it presents, and approaches for addressing those challenges.

Add Research

Get your company's research in the hands of targeted business professionals.

Modern Analyst Media Modern Analyst Media
Modern Analyst Requirements Modern Analyst Media Modern Analyst DigiBytes
Copyright 2009-2014 by Modern Analyst Media LLC Home  |  Featured Bytes  |  Popular Bytes  |  All Topics  |  Vendor Directory