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benefit satisfaction

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Published By: Excellus BlueCross BlueShield     Published Date: Sep 20, 2018
When employees don’t understand their high deductible health plans (HDHPs), they’re less likely to use them. Educate your team with this.
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high deductible health plan, voluntary benefits, benefits administration, benefits management, pharmaceuticals, pharmacy/prescriptions, customer satisfaction, pharmacy benefits manager, pharmacy benefits management, pbm solutions
    
Excellus BlueCross BlueShield
Published By: Panasonic Business Mobility Solutions     Published Date: Sep 08, 2016
Today there’s no such thing as “one size fits all” when it comes to enterprise mobile computing for field services workers. While the business benefits of automation are clear (e.g. decreased downtime, increased customer satisfaction), selecting the right mobile device mix for the job is becoming more complex. This whitepaper examines three challenges organizations face when considering a mobile device deployment for field workers: 1. Integrating new mobile devices with legacy technology 2. Adapting to multi-generational workforces 3. Choosing the right mobile device for the job. Learn how to tackle these challenges and make technology decisions that improve worker productivity and help manage costs.
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mobile workforce, laptops, tablet, mobile computing, productivity, rugged, mobile handheld, mobile scanner
    
Panasonic Business Mobility Solutions
Published By: Avanade DACH     Published Date: May 08, 2018
In this six-step guide, we aim to help you solve your data challenges to prepare for advanced analytics, cognitive computing, machine learning and the resulting benefits of AI. We’ll show you how to get your data house in order, scale beyond the proof of concept stage, and develop an agile approach to data management. By continually repeating the steps in this guide, you’ll sharpen your data and shape it into a truly transformational business asset. You’ll be able to overcome some of the most common business problems, and work toward making positive changes: • Improve customer satisfaction • Reduce equipment outages • Increase marketing campaign ROI • Minimize fraud loss • Improve employee retention • Increase accuracy for financial forecasts
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Avanade  DACH
Published By: Castlight Health     Published Date: Apr 13, 2016
Traditionally, people have called what you do “benefits management.”
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castlight health, benefits, healthcare, employee, benefit satisfaction, human resources
    
Castlight Health
Published By: Intel     Published Date: Sep 14, 2018
Today’s tech savvy consumers are continually driving organizations to deliver a modernized shopping experience. To achieve this, retailers are pushing the edge on developing non-traditional ways in delivering sales messages. One of the best ways to engage shoppers with an in-store digital presence is through modern adaptive signages. Modern signages enable two-way interaction between customers and businesses, tapping onto cutting-edge technologies such as sensors and analytics to respond to customer behavior—helping retailers customize content on the fly. Find out how Giada Technology leveraged on Intel® processors to power up their cloud terminals to pre-process signage, sensor, and mobile data to efficiently exchange information with the cloud. Retailers are better positioned to present contextual promotions to the shoppers, delivering benefits of lesser wait-time and increased customer satisfaction.
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Intel
Published By: RelayHealth     Published Date: Apr 01, 2013
Many hospitals are implementing patient engagement strategies to help improve care outcomes and engaging financially with patients can also yield significant benefits for patients and providers. Financial patient engagement includes educating and communicating with patients at every point in the revenue cycle – pre-service, point of service and post-service – to facilitate higher collections and help improve patient satisfaction. Because these points in the revenue cycle stretch across many departments such as patient access, financial services, call centers and third-party collection agencies, a single, integrated solution that connects all parties involved and provides comprehensive data is critical.
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healthcare, patient engagement, financial, collection, revenue, revenue cycle management, patient satisfaction
    
RelayHealth
Published By: Ping Identity     Published Date: Feb 12, 2016
Most organizations today are scrutinizing technology budgets more and more. It helps to see technology investments in terms of total economic impact (TEI). Forrester Research quantified the benefits of implementing Identity and Access Management (IAM), and one of the top reasons supporting IAM was to eliminate the need for repeated user sign-ons, which increases user satisfaction. In measuring the TEI of one large organization’s IAM investment, Forrester uncovered several areas where SSO had a direct impact on improving the customer experience and driving revenue.
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Ping Identity
Published By: Citrix ShareFile     Published Date: Jul 24, 2017
In just a few years, we’ve learned to rely on our phones for everything from banking to email to watching cat videos. Most importantly, it’s a safe bet your employees are using mobile devices for work-related activities as well – whether your IT department is prepared for it or not. The proliferation of internet devices makes it simply too easy for employees to check emails en route to the office or give a project that final once over from their couch at home. Smart businesses are already taking advantage of this trend, and reaping the benefits of productivity and employee satisfaction. Is yours?
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mobility, productivity, employee satisfaction
    
Citrix ShareFile
Published By: IBM     Published Date: May 28, 2015
Business Process Management For Dummies, 2nd IBM Limited Edition, shows you what BPM is and how it can help your organization. You see how the BPM solutions from IBM help you gain many benefits from higher customer satisfaction to greater agility in adapting to changing market conditions.
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business process management, bpm, bpm solutions, customer satisfaction, automation, decision management, business process automation
    
IBM
Published By: IBM     Published Date: Sep 11, 2017
Business Process Management For Dummies, 4th IBM Limited Edition, shows you what BPM is and how it can help your organization. You see how the BPM solutions from IBM help you gain many benefits, from higher customer satisfaction to greater agility in adapting to changing market conditions. You also learn about the latest advances in BPM, including the application of cognitive technologies.
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bpm, ibm, customer satisfaction, cognitive technologies
    
IBM
Published By: IBM     Published Date: Oct 19, 2017
Business Process Management For Dummies, 4th IBM Limited Edition, shows you what BPM is and how it can help your organization. You see how the BPM solutions from IBM help you gain many benefits, from higher customer satisfaction to greater agility in adapting to changing market conditions. You also learn about the latest advances in BPM, including the application of cognitive technologies.
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business process management, ibm, cognitive technology, bpm
    
IBM
Published By: Bright Horizons     Published Date: Dec 14, 2016
New research has found that being a Dream Company – one that shows it cares about employees, provides them with learning and growth opportunities, and promotes work/life balance – drives retention, engagement, and talent attraction.
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employee well-being, workforce productivity, retention, engagement, recruitment, child care, back-up child care, child care centers, dependent care, employee development, employee learning, work-life balance, employee performance, human resources consulting, employee benefits, employee job satisfaction, flexible workplaces, educational advising services, wellness
    
Bright Horizons
Published By: Bright Horizons     Published Date: Dec 14, 2016
What’s the key to retaining, attracting, and engaging great employees? Research shows that for employers, there’s considerable strategic power in offering people a position in a Dream Company.
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employee well-being, workforce productivity, retention, engagement, recruitment, child care, back-up child care, child care centers, dependent care, employee development, employee learning, work-life balance, employee performance, human resources consulting, employee benefits, employee job satisfaction, flexible workplaces, educational advising services, wellness
    
Bright Horizons
Published By: Rosetta Stone     Published Date: Apr 03, 2018
When augmenting the benefits package for your organization, it’s natural to focus on traditional perks that employees have come to expect: PTO, health insurance, and maybe a tuition assistance credit here or there. But if you’re looking for creative and effective ways to stimulate employee engagement while also driving business results, you’ll want to consider the powerful impact of offering language-learning opportunities. Why language learning? It offers immediate and long-term benefits to both employees and employers. Research shows that organizations that offer access to language learning see an increase in employee engagement factors like loyalty, morale, and productivity, which in turn boosts business performance factors such as customer satisfaction and internal communications. Where’s the connection? And how can you reproduce these benefits within your organization? This playbook offers a deeper look at why language learning has such a positive influence on employee engagement
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Rosetta Stone
Published By: Aberdeen Group     Published Date: Oct 19, 2011
A true 360 degree view of the customer is a win-win situation for all parties involved: buyers benefit from better service and efficiency, and sellers derive improved loyalty and, inevitably, more repeat business from established customers. This report will explore how Best-in-Class companies take a holistic approach to providing a complete, accurate and integrated view of customers to improve satisfaction and retention without losing sight of customer profitability. As a result of these strategies, companies with more accurate and timely information about their prospect or customer can more efficiently respond to communications, ensure customer satisfaction with better service, and drive toward a larger lifetime value of each account, customer or client.
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aberdeen, technology, customer, up-sell, best in class companies, communications, customer satisfaction, business intelligence
    
Aberdeen Group
Published By: Coupa Software     Published Date: Nov 04, 2014
The benefits of eInvoicing include fewer lost invoices, quicker approval cycles, increased on-time payments, and improved vendor satisfaction. Yet only 20% of companies receive more than 50% of their invoices electronically. This Paystream Advisors survey report includes data on how eInvoicing is improving AP efficiency and why some organizations are still slow to adopt (and why they shouldn't be).
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einvoicing, approval cycles, vendor satisfaction, efficiency, on-time payments, invoicing, enterprise applications
    
Coupa Software
Published By: Kaseya     Published Date: Aug 25, 2014
Although providing significant business benefits, recent technological advances in mobility, cloud computing and big data have also dramatically complicated the task of managing IT resources. Mitigating the challenges associated with these technologies allows IT organizations to satisfy existing SLAs and leverage technology to support innovative new services which are designed to improve productivity, collaboration and customer satisfaction. Download now to learn about Kaseya's solutions!
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kaseya, hybrid it, business, big data, cloud, slas, technology, it management
    
Kaseya
Published By: Riverbed     Published Date: Jul 10, 2017
DevOps is critical to accelerating digital business success. Research studies over the past several years consistently back this up, revealing benefits such as improved service delivery, increased customer satisfaction, and significant revenue growth.
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Riverbed
Published By: IBM     Published Date: Apr 15, 2015
Business Process Management For Dummies, IBM Limited Edition, shows you what BPM is and how it can help your organization. You see how the BPM solutions from IBM help you gain many benefits from higher customer satisfaction to greater agility in adapting to changing market conditions. Chapter 1:Understanding BPM Chapter 2: Getting Started with BPM Chapter 3: Putting BPM to Work for your Organization Chapter 4: Improving BPM Automation and Decision Management Chapter 5: Checking out BPM Success Stories Chapter 6: Reasons to Choose BPM from IBM
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ibm, dummies, business process management, business intelligence, best practices, automation, business analytics, business process automation, analytical applications, data warehousing
    
IBM
Published By: Esker     Published Date: Jun 29, 2015
Read the white paper‚ Building a Business Case for AP Automation: How to Propel Your Project to the Top of the List‚ to discover how AP automation creates benefits for the entire business such as: • Cost savings due to fewer manual processing tasks and less IT requirements • Complete visibility and control thanks to customizable dashboards and metrics • Faster payment cycles with the ability to capture more early payment discounts • Improved employee productivity and supplier satisfaction
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accounts payable, finance management, ap automation, infrastructure, employee productivity, supplier satisfaction, payment cycles, payment discounts
    
Esker
Published By: Brainshark     Published Date: Oct 16, 2013
"Getting employees to understand and take advantage of benefits during open enrollment periods is big challenge for many HR managers. This paper looks for new ideas on communicating benefit plans from professional marketers, knowledge management experts, and social media gurus."
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human resources, training, compliance, onboarding, new hire, orientation, open enrollment, employee benefits, certification, corporate learning, lms, learning management system, tracking, communications, employee satisfaction, technology
    
Brainshark
Published By: Upstream Works     Published Date: May 15, 2008
It’s not surprising that first contact resolution (FCR) is becoming a high priority among forward-looking contact center managers. Increasing the percentage of contacts resolved during the initial contact provides three great benefits; customer satisfaction goes up, operating costs go down, and contact-center generated revenue goes up. There are also potential downsides, like extended handle time as agents strive to keep the caller on-line until the issue can be resolved.
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customer, customer satisfaction, customer service, call center, call center management, contact center management, upstreamworks, upstream works, best practices, contact management, customer experience management
    
Upstream Works
Published By: NeoSpire Managed Hosting     Published Date: Sep 01, 2009
When a company creates a custom web application, it also creates a custom challenge. Traditional monitoring does not cover everything, but alerts if something goes wrong with the application are more important than ever. Learn the benefits of custom application monitoring and how NeoSpire can help. . Dramatically reduces the time to troubleshoot a failed web application . Provides complete overview of web transaction and web application performance, to proactively locate and fix bottlenecks in your web system . Improves customer experience and increase customer satisfaction with excellent performance of your web applications and e-business transactions . Eliminates the risk of loss of revenue and credibility . Increases the efficiency of mission-critical e-business operations and web applications
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application monitoring, load balancing system, neospire, benefits of testing, hardware monitoring, disk utilization, memory utilization, cpu load, service monitoring, port check (standard and custom ports), number of processes running, specific process monitoring, database monitoring, mysql replication monitoring, oracle rman backup monitoring, vpn monitoring: farend ping test, load-balanced ip monitoring, external url monitoring, centralized ids, logging monitoring
    
NeoSpire Managed Hosting
Published By: IBM     Published Date: Aug 07, 2012
Most organizations appreciate the potential benefits that customer can reap but many face difficulties effectively turning information into actionable insights. Read this white paper to learn how an effective customer analytics strategy can help drive top-line growth, avoid unnecessary costs and increase customer satisfaction. Understand where your organization is in its pursuit to gain deeper customer insights with four stages of organizational capabilities and associated customer analytics strategies: gain insight from the information explosion; share information internally and across value chain; move from reaction to prediction; and adapt business models that enable faster creation of value.
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customer amalytics. ibm, analytics framework, external data sharing, internal data sharing, increased loyalty, cross sell, wallet share, net promoter score, sales conversion rate, improved regency, improved frequency, improved monetary value, multi-channel next best action, mnba
    
IBM
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