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Results 176 - 190 of 190Sort Results By: Published Date | Title | Company Name
Published By: eGain     Published Date: Oct 12, 2007
Business relationships have always been based on interactions. Until now most of these interactions have been through conventional means, such as the telephone. But now more and more of your business interactions are over the Internet, and this trend will continue for the foreseeable future. Are you ready to handle this change?
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customer interactions, customer service, customer support, support, helpdesk, online support, help desk, client service
Published By: Vendor Guru     Published Date: Jan 16, 2008
Small businesses are faced with a difficult task when it comes to selecting or upgrading their telecommunications system. Very often, companies will conduct research based on their current size and where they project they will be in a year.
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voip, ip telephony, voice over ip, small business, soho, vonage, packet 8, vendor guru
Vendor Guru
Published By: HP - Enterprise     Published Date: Jun 04, 2013
Mobility services are frequently being positioned as part of broader application transformation offerings, enabling enterprises to support the bring-your-own-device (BYOD) approach, with the development of enterprise app stores and the ability to leverage personal devices for business functions. This white paper describes software and services that accelerate and simplify the creation of internally developed or “in-house” enterprise mobile applications. It also describes how to deploy and manage these mobile apps on both company-provided and “bring-your-own” smartphones and tablet computers. Solving the complete mobile app lifecycle means transforming enterprise apps for multiscreen devices; facilitating design, testing, security, performance, management, and compliance to reach new customers and employee expectations.
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mobile apps, lifecycle approach, mobility services, bring-your-own-device, software, mobile computing, mobile data systems, smart phones
HP - Enterprise
Published By: HP - Enterprise     Published Date: Jun 05, 2013
It wasn’t long ago that being on the cutting edge of business meant having a website where customers could purchase your products, but that quickly changed. Soon, it wasn’t enough just to have an e-commerce presence; you had to offer an interactive and engaging customer experience (see Web 2.0). Now the standard has shifted once again; in order to truly compete in the modern economy, your business needs to have a mobile storefront on smart phones and tablets. Without this mobile presence, you’ll lose business to competitors who have them. With this new challenge comes high risk as well as great reward. With mobility, the client side of your applications is more important than ever. Instead of accessing your website from the safe confines of work or home, your customers can now perform sensitive transactions anywhere. As a result, mobile applications, and the devices and data they interact with, can now be more easily attacked.
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mobile applications, ecosystem, risk, defense, application, risk, application security, mobile data systems
HP - Enterprise
Published By: People for Business     Published Date: Jan 14, 2010
The paper explores the topic of remote working, the key considerations for implementing the solution and the implications from both an IT and an HR perspective.
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people for business, remote working, data security, remote desktop control, voip, voice over ip, remote phone system, telephony
People for Business
Published By: EchoSign     Published Date: Jun 21, 2010
Register for this live event: Date: Wednesday, August 4th, 2010 Time: 2:00pm EDT / 11:00am PDT Leading companies are signing contracts electronically because there is no faster, easier or more secure way to get agreements signed. Join our webinar, see a live product demo, and learn how electronic signatures make it easy for : •your customers can easily sign your agreements so it's easier to do business with you •your customers can quickly sign your agreements on a smart phone (i.e. Blackberry, iPhone) -- which means they can sign your agreements on the weekend or when they are out of the office •you can track and manage the status of all your agreements online •you can decrease post sale paperwork by 50% •you can make an document a signable contract by adding initial and signature fields on the fly
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Published By: Cloudnet     Published Date: Jan 05, 2011
Whitepaper: Which telephone system is right for your SME business?
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voip, phone systems, cloudnet, technology
Published By: Liaison Technologies     Published Date: Aug 15, 2011
This Case Study provides useful lessons for combining e-commerce with cloud computing. See what Liaison Technologies can do for your business...
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gartner, liaison, cloud, cloud computing, fine appers, csb, brokerage, technology
Liaison Technologies
Published By: Liaison Technologies     Published Date: Aug 22, 2011
This Case Study provides useful lessons for combining e-commerce with cloud computing. See what Liaison Technologies can do for your business...
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gartner, liaison, cloud, cloud computing, fine appers, csb, brokerage, technology
Liaison Technologies
Published By: Urban Airship     Published Date: Mar 15, 2013
The ability to deliver the right information, at the right time, to the right place will evolve in sophistication with smartphone technology. Discover key principles that maximize opportunities and conversions.
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ebusiness, smartphone technology, mobile marketing, mobile ebusiness, channel strategy, digital engagement, contextual experiences
Urban Airship
Published By: Brainshark     Published Date: Oct 21, 2013
Mobile, video and social media are growing rapidly - but not independently. This video takes a look at the relationships between each trend, and how your business can capitalize on all three to advance your communications strategy.
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business communications, training, b2b, b2c, customer engagement, marketing, mobility, mobile
Published By: Cisco     Published Date: Feb 23, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video
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cloud computing, cisco, contact center, best practices, cloud network, storage management, data integration, data quality
Published By: Polycom     Published Date: Jun 08, 2016
"What are the benefits of moving your phone services to Office 365? How does the Skype for Business phone experience online differ from a traditional on-prem PBX phone experience? What are the important features to consider when selecting phones for your Office 365 cloud deployment? Join Polycom voice experts Randy Wintle and Peter Huboi as they cover these topics and more in one of our most accessed on-demand webinars."
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cloud management, cloud services, cloud management, best practices, network management, cloud computing
Published By: InsideUpbg     Published Date: May 21, 2015
Choosing a business phone system is one of the most important purchasing decisions you can make for your company. The latest small business phone systems boast dozens of user-friendly features that can give your company the same functionality that large enterprises enjoy. Download our guide to learn important facts about business phone systems, including key benefits and tips for assessing the needs of your business.
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Published By: VMware     Published Date: Feb 24, 2017
Mobile device management (MDM) tools allow companies to connect their employees securely to basic corporate network resources. Enterprise mobility management (EMM) goes a step further by enabling secure mobile versions of business-critical applications and data loss prevention to protect corporate information. But in today's workplace, employees and businesses deal with a vast variety of devices with different operating systems and form factors, from PCs and laptops, to tablets and smartphones, and now, increasingly wearables and Internet of Things (IoT) endpoints. The solution is unified endpoint management (UEM), which enables organizations to take a consistent approach to manage and secure every endpoint, any app and content, and across deployment use cases from a single holistic platform. Read this whitepaper to uncover VMware AirWatch®'s leading UEM approach that is benefiting organizations tremendously.
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