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Published By: CloudTask     Published Date: May 11, 2018
As a B2B marketer, the process of nurturing and generating new leads is always tricky business. Chasing high quality and relevant leads requires a considerable amount of time, energy and resources to be invested into email marketing campaigns, social media management and educational content such as blogs, whitepapers and eBooks. While live chat support has been around for about a decade, only in recent years and especially in the age of the smartphone, are B2B companies capitalizing on it as a channel to generate and nurture leads.
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CloudTask
Published By: GrowthIntel - INT     Published Date: Jul 06, 2017
For many B2B companies, the best way to generate new business is the old fashioned one – a team of telemarketers hitting the phones to make sales appointments for their more experienced colleagues. But they are losing money every time a telemarketing agent calls somebody that doesn’t want to buy from them. This ebook will explain: • Why you could be wasting 97.6% of your time • The root of telemarketing’s targeting problem • A better way to classify companies; and • A smarter way to go to market
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b2b, intel, telemarketing, targeting, conversation, reduce costs, business performance, sales, data efficiency
    
GrowthIntel - INT
Published By: ShoreTel     Published Date: Aug 12, 2013
IP phone and unified communications solutions have evolved to allow businesses to leverage powerful applications and technologies in an effort to improve productivity and boost success.
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unified communication, business phone system, uc solutions, ip telephony
    
ShoreTel
Published By: 8x8, Inc.     Published Date: Jan 22, 2013
Traditional phone systems present two main problems for businesses: limited features and high costs. As a result, small businesses are migrating to Internet phone systems that deliver advanced communication over broadband connections.
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internet phone service, small business, traditional phone service, 8x8, voip, pbx phone
    
8x8, Inc.
Published By: Jive Software     Published Date: Jun 26, 2013
Successful marketing is, at its core, all about collaboration. Yet working together—across teams, departments and agencies, as well as with customers and partners—is getting more difficult as the pace of business and the number of moving parts increase. Most marketers still depend on the same tools and methods they used 20 years ago: email, meetings, phone calls and desktop apps, leading to a lot of disconnects, inefficiency and pain. But change is finally at hand.
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marketing, social business technology
    
Jive Software
Published By: CDW-Apple     Published Date: Dec 10, 2012
In a 2011 IDC study, IT decision-makers report that, on average, 34 percent of their employees access business applications from smartphones.
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mobile, cdw, mobile integration, byod, it policy, business mobile integration, mobile it
    
CDW-Apple
Published By: Tripp Lite     Published Date: May 15, 2018
A Practical Guide to IDF/MDF Infrastructure Implementation Once relegated to early adopters and casual home users, VoIP (voice over Internet protocol) has matured. An essential element of any unified communications (UC) system, it is now the standard method of voice communication in business, education, government and healthcare. If your organization has not already migrated to VoIP, the question is not so much if it will, but when. Cost is the primary driver, since the data network performs double duty by carrying voice traffic as well. VoIP also offers capabilities that far exceed traditional phone systems, with unified communication platforms promising to integrate messaging, mobility, collaboration, relationship management, zoned security, intelligent call routing, disaster recovery, video, teleconferencing, status updates and other advanced features. The transition to VoIP presents a number of challenges, including assessing the ability of your network to handle not only additio
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Tripp Lite
Published By: Comcast Business     Published Date: Nov 28, 2016
Technology has had a profound impact on society, influencing everything from the way we communicate with each other to how we conduct business transactions. In the financial services space, technology has brought banks closer to their customers, offering a wide range of online services to appeal to a population of consumers who now view their smartphones as something they can’t live without. In the process of shifting their practices to accommodate this new generation of customers, banks are transforming and reinventing themselves from the corporate office to the branch office through innovative services and technologies that take banking beyond the traditional experience. Networks are playing a central role in this transformation.
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Comcast Business
Published By: Cloudroute     Published Date: Jun 01, 2016
Office 365 is the #1 Business productivity solution and the leading collaboration tool in the world. Yes, you are familiar with Word, Excel, PowerPoint and the rest of the Office Suite, but Office 365 is much more. Office 365 includes OneDrive for Business that offer 50GB per user for email and 1 TB for file storage. Combining OneDrive and SharePoint allows for real-time collaboration for employees in any location using any of the Office applications. Collaboration is further expanded as a tool to improve productivity and communications with Skype for Business. Skype for Business supports VoIP and Wi-Fi calls over a laptop, PC, Tablet or smartphone. It also provides conference calling to engage your employees, partners and, most importantly, customers.
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Cloudroute
Published By: Black Box     Published Date: Nov 24, 2015
Black Box can help you get the most out of your technology investment. We partner with customers to identify the right solutions for strategic IT needs that add value to your business. Our portfolios of Wired/Wireless, UCC, and IT Service solutions, and our depth of expertise, deliver positive business outcomes for evolving IT business scenarios. Black Box takes a vendor-independent approach to deliver the right solution, on the right network. Our long-term, established relationships with best-in-class IT technology providers allow us to offer objective, vendor-neutral solutions designed to meet a broad range of IT requirements. With more than 4,000 team members & 200 offices in 150 countries, we offer global capabilities with local expertise, and are committed to driving business success through IT excellence. Our passion to IT communications is unsurpassed, and we will work with you to find the ideal solution for today’s challenge while helping to anticipate tomorrow’s needs.
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voip solutions, contact center solutions, business phone systems, ucc, it services, it solutions, it security, it infrastructure, uc solutions, mobility solutions, cloud solutions, enterprise business solutions, data center cloud service, it disaster recovery, network services, video collaboration
    
Black Box
Published By: Vendor Guru     Published Date: Dec 21, 2007
Customer relationship management (CRM) systems are being implemented by a variety of companies looking for a competitive advantage in the global marketplace. Without customer loyalty, many companies won’t be able to thrive and grow. Today’s consumers are more demanding because they have a greater variety of choices, including doing business on the Internet and via automated phone systems. Many expect access to customer service 24 hours a day.
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vendor guru custom question campaign, vendor guru, vendorguru, quinstreet, crm, crm tool, crm solution, customer service, customer relationship, data integration, marketing automation, sales management, analytics, business analytics, analytical applications
    
Vendor Guru
Published By: MicroStrategy     Published Date: Mar 16, 2011
With the ability to access information at any time, in any location, on a hand-held device, consumers can now make more and more decisions quickly and easily. Read More.
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microstrategy, mobile intelligence, mobile computing, business intelligence, mobile internet application, smartphone, mobile data systems, mobile workers, smart phones, wireless phones
    
MicroStrategy
Published By: MicroStrategy     Published Date: Mar 16, 2011
Learn more about Business Intelligence for the iPad and the iPhone. Discover how beautiful dashboards display brilliantly in an instant. Gain quick access to key insights that you can share with your colleagues to drive better business decisions. Learn more.
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microstrategy, mobile bi, business intelligence, ipad, iphone, dashboards display, mobile computing, mobile data systems, mobile workers, pda, smart phones, wireless application software, wireless phones
    
MicroStrategy
Published By: Polycom     Published Date: Mar 13, 2018
With the increase in mobility and the growth of distributed teams, it’s essential that you select audio devices that offer the best flexibility, quality and reach needed to support collaboration anywhere on any device. To meet these requirements, Polycom offers a broad selection of easy-to-use, high-quality desk phones, conference phones, and applications. The phones support crystal-clear conversations and seamlessly integrate with a wide range of communication environments including open-SIP and Skype for Business and Office 365. This comprehensive guide will provide you: Guidance on selecting devices for different workspaces Information on the newest collaboration features and benefits Overview and comparison of the latest Polycom desk phones and conference phones
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voice collaboration, communication environments, polycom, microsoft office 365, skype for business
    
Polycom
Published By: CradlePoint     Published Date: Sep 04, 2014
In a world where traditional tethers to the central office have all but vanished, enterprises that operate vehicle fleets require constant and dependable mobile Internet connectivity to keep up. Businesses, organizations, and public agencies with vehicle fleets find productivity gains and improved fleet management by deploying dependable mobile connectivity in vehicles. Additionally, travelers and mass transit commuters now expect constant connectivity, and not just through their mobile phones.
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constant connectivity, dependable mobile connectivity, cradlepoint, mobile phones, wireless
    
CradlePoint
Published By: VMware     Published Date: Feb 24, 2017
Mobile device management (MDM) tools allow companies to connect their employees securely to basic corporate network resources. Enterprise mobility management (EMM) goes a step further by enabling secure mobile versions of business-critical applications and data loss prevention to protect corporate information. But in today's workplace, employees and businesses deal with a vast variety of devices with different operating systems and form factors, from PCs and laptops, to tablets and smartphones, and now, increasingly wearables and Internet of Things (IoT) endpoints. The solution is unified endpoint management (UEM), which enables organizations to take a consistent approach to manage and secure every endpoint, any app and content, and across deployment use cases from a single holistic platform. Read this whitepaper to uncover VMware AirWatch®'s leading UEM approach that is benefiting organizations tremendously.
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VMware
Published By: Plantronics     Published Date: Sep 27, 2013
Apps have become critical to small businesses’ success. Small businesses are increasingly using apps in their daily operations. According to a recent survey, nearly three-fourths (72%) of small businesses are using apps on smartphones or tablets for their business and 38% report they could not survive—or it would be a major challenge to survive—without apps.
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apps, mobile apps, mobile applications, mobile platforms, technology, communications, business applications, wireless
    
Plantronics
Published By: Plantronics     Published Date: Sep 27, 2013
Talk just got cheaper. Thanks to the Internet, you no longer have to invest in expensive business PBX phone systems or pay handsomely for long distance calls. Internet phone systems can provide you with the same features you are accustomed to at a fraction of the cost. And they can go even further, enhancing your productivity and giving you new ways of getting your work done.
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pbx, pbx phone system, internet phone systems, technology, communications, wireless
    
Plantronics
Published By: Business.com     Published Date: Oct 09, 2012
A business needs a solid business infrastructure in order to succeed in today's marketplace. And one of the most basic building blocks of a company's infrastructure is its business phone system.
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phone systems, efficiency, telecommunications, telecom, technology
    
Business.com
Published By: Business.com     Published Date: Oct 09, 2012
A business call center is no longer a grouping of agents with a telephone and list of phone numbers. Call centers have evolved in to the forefront of many business' revenue-generating activities.
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call center software, telecom, software, information management, data, infrastructure
    
Business.com
Published By: Sprint     Published Date: Oct 15, 2010
As businesses increasingly demand mobile options for employees, Sprint has introduced a service for wholesale providers called Wholesale Mobile Integration (WMI), which integrates wireless and office telephones on the same phone number.
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sprint wholesale, wireless integration, business communication, mobile phone, wholesale mobile integration, voip, mobile computing, mobile workers, wireless hardware, wireless infrastructure, wireless phones
    
Sprint
Published By: Tyco Integrated Security     Published Date: Dec 08, 2014
Start protecting your company with a small piece of technology that 85% of business owners tow around as their life force: your smartphone. Discover how making your business more secure can be as simple as it is vital.
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remote security, business protection, security, mobile data systems, mobile workers
    
Tyco Integrated Security
Published By: ThreatTrack Security     Published Date: Jan 22, 2015
It’s Time Businesses Wake up to the Mobile Security Reality - Bring Your Own Device (BYOD) is here to stay, and so are the associated risks. IT administrators face a new reality: pressure to account for, manage and secure an array of new endpoints. It's a giant task given the influx of smartphones and tablets, and the corresponding employee expectation - if not outright demand - for connection to the office at all times.
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threattrack, security, threat, track, information, admins, best, practices, training, defense, tips, web, email, smartphones, education, data, breach, prevention, mobile, byod
    
ThreatTrack Security
Published By: XO Communications     Published Date: Jul 22, 2015
Download this white paper to learn 7 reasons why you should centralize your communications. - Lower fixed costs - Less "stranded" bandwith - Free site-to-site calling - Simplified business continuity planning - Reduced staffing requirements - Consistent feature set across sites - Centralized management
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business communications, phone system, centralization, scalability
    
XO Communications
Published By: Time Warner Cable Business Class     Published Date: May 18, 2010
Time Warner Cable Business Class delivers all the communication services your business needs with scalable Internet, Phone and Cable TV services supported by our reliable wholly-owned network. Meet with our local, dedicated account representatives for a free evaluation so they can tailor a solution that's right for your business. For a free communications evaluation, contact us to learn more!
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broadband for business, broadband internet for business, bundles for businesses, business adsl, business broadband, business bundle, business bundles, business cable, business class, business dsl, business high speed internet, business internet, business ip phone, business isp, business isps, business local service, business long distance, business phone, business telephone, business voip
    
Time Warner Cable Business Class
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