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Published By: Sage Software (APAC)     Published Date: May 02, 2018
Globalisation, increasing competition, the constant need to expand revenue bases while cutting costs are among the many changes significantly impacting modern businesses. Are you trying to gain faster insight into business data from multiple sources and devices? Are you trying to recover agility, responsiveness and reduce overhead costs? Get the whitepaper and discover what’s the right enterprise management solution for you to remain competitive.
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Sage Software (APAC)
Published By: Oracle     Published Date: Apr 30, 2018
In today’s booming world of dining the competition for loyalty is fierce. In just one city block you might find half a dozen artisan coffee shops, independent diners and high-end restaurants all jostling for customers. Consequently it’s no surprise to find that customer loyalty programs sit at the heart of so many eateries’ business strategies. For cafés, diners and restaurants, repeat business is an imperative. One-off bookings are great, but it’s the regulars who sustain business. Frequent visitor stamps, booking priority, a free glass of wine, invites to one-off events – all these strategies keep customers coming back for more. But how hard are these programs really working for businesses?
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restaurants, hospitality, business, customers, strategy
    
Oracle
Published By: Workday UK     Published Date: Mar 07, 2018
As the finance function moves further into the digital era, one of the biggest questions CFOs are asking is, “Are we ready?” Technology advancements and the proliferation of data are dramatically reshaping the role of the finance function. As companies face increasing competition and ongoing change, they expect finance to leverage technology and turn data into insights they can use to guide strategy and support decision-making.
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Workday UK
Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
Effective Competition Depends on Continuous Delivery of Quality Software In today’s application economy every company is a software company, no matter what industry it is in: • Shipping companies depend on logistics software to efficiently route packages, arrange drivers and automate warehouses. • Retail companies rely on software to manage inventory, engage with customers online and to give in-store associates the tools they need to answer customer questions on the spot. • Marketing firms lean on applications to gather consumer data and parse it, automate communication with prospects and effectively manage advertising campaigns. The examples are endless. The point is that in order to compete today, every business must be able to quickly build and tweak software to adjust to always evolving market demands. Ultimately, business success depends on faster development iterations while still maintaining the high quality of service expected by customers, stakeholders and end users.
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CA Technologies EMEA
Published By: Cornerstone OnDemand     Published Date: Apr 16, 2018
The role of learning and development has never been more important to the success of small and medium businesses, especially because of the fierce competition with big business to attract and retain top talent. We’re amidst a disruption in the way employees work and learn. Technology, skills, and workforce demographics are shifting and evolving at a rapid pace. Employees are now sitting in the driver’s seat when it comes to their career path and companies are getting strategic with how to meet this new demand. Read our guide “The Rise of the Holistic Learning Experience” to learn how the new role of learning and development can help your company thrive. You’ll gain insights on: • Consumer-driven technology changing the game • Continuous learning and staying relevant amid change • The holistic learner experience Get your copy and start building a holistic learning program today.
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Cornerstone OnDemand
Published By: SAP     Published Date: Jun 18, 2011
To stay ahead of the competition in a global marketplace, firms are increasingly speeding up operations, in many cases adopting real-time systems and tools to allow for instant decision-making and faster business cycles. Download here to learn how.
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real-time business analytics, faster decision making, business automation, business metrics, analytical data, sap, best practices, business analytics, business intelligence, business process automation, analytical applications, data integration
    
SAP
Published By: ASG Software Solutions     Published Date: Jul 27, 2009
To meet the challenges of intense competition and increasing customer demands, companies must tightly align their IT service management with business issues and priorities. This paper outlines the maturity steps involved in the progression towards proactive Business Service Management (BSM) and explains how ASG's metaCMDB helps secure its seamless adoption.
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asg, cmdb, bsm, itil, bsm, metacmdb, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms, itsm, best practices
    
ASG Software Solutions
Published By: Microsoft Azure     Published Date: Apr 10, 2018
Prepare your business for the future of customer service. In a world where price and product can easily be matched, customer experience has become a key brand differentiator. It’s never been more important to understand customer expectations, perceptions, preferences, and trends. The 2017 Microsoft State of Global Customer Service report found that customer service impacts brand choice and loyalty for 96% of consumers around the globe. The 32-page report offers insights from 5,000 survey participants. Learn how you can stay ahead of the competition and earn customers for life with intelligent customer service. Find trend details and actionable data on: The growing importance of service in a customer’s choice of or loyalty to a brand The most important aspects of a good customer service experience The most frustrating aspects of a poor customer service experience Expectations of the millennial customer segment Channel preferences based on geography Customer expectations for self-serv
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Microsoft Azure
Published By: StoryDesk     Published Date: Aug 17, 2011
Take advantage of the iPad's interactivity and mobility to wow your clients and leave an impression that sets you apart from the competition.
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ipad, sales tool, apple ipad, ipads, presentation, presentation tools
    
StoryDesk
Published By: Akamai Technologies     Published Date: May 08, 2017
While the shift from disk to digital offers tremendous potential opportunities, it also presents a host of new challenges for gaming companies. As the online channel grows increasingly complex and the pace of innovation accelerates, many companies struggle to keep up. Not only are there websites and storefronts to manage, but also real-time gaming servers, large software downloads, and live-streamed competitions and events. Games are transforming from fixed, boxed products to dynamic, ongoing services – with frequently updated content, in-game micro-transactions, virtual goods and social interactions. Mobile adds another dimension to the trend, as consumers increasingly look to play on smart phones and tablets – or on multiple screens across devices. To successfully navigate this complex and changing landscape, gaming companies need an agile, high- performance infrastructure that allows them to turn the Internet into a reliable and effective online distribution channel. This requires f
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akamai, akamai gaming, infrastructure, distribution channel, technological advancements
    
Akamai Technologies
Published By: Hewlett Packard Enterprise     Published Date: Aug 02, 2017
If you’re a small-to-midsized business (SMB), you know that you’re operating in a fast-paced, ever-changing business environment. Customers want their demands met instantly, and increasing competition multiplies the pressure you’re under. If you can’t deliver, you can be sure somebody else will. Fortunately, the technology landscape is changing the way you do business. Mobility, social media, and Big Data are leveling the playing field and making it possible for companies like yours to access more sophisticated technology, reach bigger audiences, target their messages, and innovate in their offerings. Yet nothing has changed the landscape so much as the cloud.
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business environment, business management, social media, information technology, data security
    
Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Sep 26, 2017
The Most Comprehensive Infrastructure Solution for Hosting SAP HANA: Why SAP HANA Running on 3PAR StoreServ and Protected by HPE StoreOnce Storage Platforms Beats the Competition
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Hewlett Packard Enterprise
Published By: LogMeIn     Published Date: Mar 19, 2015
Within today’s competitive environment, where customers are more empowered than ever, organizations are looking to differentiate themselves from the competition and reduce customer churn through improvements in customer satisfaction. A recent Forrester survey found that 86% of decision-makers rank their customers’ experience as one of the top strategic priorities, and that 68% want to be customer service leaders in their industry. How does today’s customer support organization manage to respond? The answer lies in building a better support desk that will let you do more with less without sacrificing on support quality or end-user satisfaction. Wondering where to start? You may want to read these five tips.
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customer experience, customer satisfaction, customer service, customer support
    
LogMeIn
Published By: InsideView     Published Date: Aug 17, 2015
In most companies, sales and marketing fight each other as much as the competition. But research shows that companies with tight sales-marketing alignment have 38% higher win rates and generate 208% more revenue. Tracy Eiler shares her takeaways from the webinar with Forrester’s Laura Ramos, “5 Ways to Get Sales & Marketing Aligned” in this article. Learn how to start aligning your sales and marketing teams.
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InsideView
Published By: SAP     Published Date: May 03, 2016
Read this fact sheet to see how high-performing companies are setting themselves apart from the competition.
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sap, workforce, fact sheet, north america, competition, enterprise applications, data management
    
SAP
Published By: DataStax     Published Date: Mar 10, 2017
Banks are at an inflection point. According to a recent research by Viacom, 1 in every 3 U.S. consumers are open to switching banks in the next 90 days. Financial services companies need to break through the competition to gain customer trust and loyalty. Building a 360° view of the customer can help banks grow customer retention and loyalty, upsell high margin products and provide compelling interactions. However, this is no easy task as complexity increases when retail banks engage their customers across multiple channels and financial products. Gaining visibility into every customer interaction, across your business silos, and with every engagement channel is critical to making the right decisions to deliver amazing customer experiences. This white paper examines the challenges Financial Services Institutions (FSIs) face when building a 360° view of the customer to transform their customer experience and how to overcome them.
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DataStax
Published By: FICO     Published Date: May 11, 2017
Today it's easy for customers to leave, and they have fewer reasons to stay. In saturated telecom markets, competitors offer similarly high levels of coverage and service. Years of price-based competition have left little room for differentiation and margins are stretched thin.
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customer management, finance, finance management, risk, infrastructure
    
FICO
Published By: Adobe     Published Date: Sep 12, 2017
"Discover new strategies for creating, managing, and orchestrating cross-channel campaigns. Read our guide now to learn how you can: --Integrate processes and data for cross-channel campaign success --Create personalized, contextual campaigns across channels and devices --Leap ahead of the competition with authentic cross-channel experiences"
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Adobe
Published By: Adobe     Published Date: Dec 07, 2017
With more and more competition for our increasingly short attention spans, it’s no wonder we’re seeing reliance on visuals as the leading form of communication across the web. Even the most well-thought-out ideas and well-written content will get lost in the shuffle if the visual elements aren’t equally compelling—or don’t communicate the right message. That’s why the imagery you choose should be as strategic as the written message behind it. It’s not enough to settle for the first applicable image you find in your stock library—you need to ensure every image is on brand and conveys the right idea. Download this whitepaper for a few ways to use imagery to meet your brand’s content marketing objectives.
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Adobe
Published By: Oracle CX     Published Date: Oct 20, 2017
Databases have long served as the lifeline of the business. Therefore, it is no surprise that performance has always been top of mind. Whether it be a traditional row-formatted database to handle millions of transactions a day or a columnar database for advanced analytics to help uncover deep insights about the business, the goal is to service all requests as quickly as possible. This is especially true as organizations look to gain an edge on their competition by analyzing data from their transactional (OLTP) database to make more informed business decisions. The traditional model (see Figure 1) for doing this leverages two separate sets of resources, with an ETL being required to transfer the data from the OLTP database to a data warehouse for analysis. Two obvious problems exist with this implementation. First, I/O bottlenecks can quickly arise because the databases reside on disk and second, analysis is constantly being done on stale data. In-memory databases have helped address p
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Oracle CX
Published By: Infosys     Published Date: May 21, 2018
Every player in the life sciences sector knows it: the future of healthcare delivery lies in digital disruption. Their objective, therefore, is to positively disrupt their own business model before the competition beats them to it. They need to offer a digitally-enabled patient experience that improves clinical outcomes while also bringing benefits to all the other stakeholders, as seen in the hugely complex value chain of our client - a large pharmaceutical company.
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digital, disruption, technology, science, life, healthcare
    
Infosys
Published By: Limelight Networks     Published Date: Mar 02, 2018
In the increasingly competitive OTT market, competition for viewers is high. Providers must find ways to not just deliver compelling content, but to deliver compelling viewing experiences. In this whitepaper, you’ll learn about the critical challenges facing OTT providers today and how they can be overcome to provide the broadcast quality experiences viewers expect, regardless of the device in use or the viewers location in the world. Are you ready to keep your subscribers happy and away from your competition? Download this free white paper OTT 3.0: How to Build a Better Mousetrap and learn: Why personalized content discovery is so important to viewers – and to the success of your business How to avoid internet congestion by leveraging technologies like a CDN The importance of global network scale to meet spikes in consumer traffic The impact of advertising on viewer abandonment
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content delivery network, cdn, digital content delivery, mobile delivery, global content delivery, live streaming, video on demand, video delivery, ott, over the top content delivery, ott subscription, ott channels, ott service
    
Limelight Networks
Published By: Dell     Published Date: Aug 11, 2015
For every $950 spent on a new system, organizations can spend over $2,400 to support it through a three year lifecycle— that’s why Dell provides systems management solutions that are superior to the competition. Download this infographic to learn why customers buy Dell.
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Dell
Published By: Dell EMC     Published Date: Nov 13, 2015
Join us to learn how to radically reduce complexity, increase agility, and better prepare your business to meet tomorrow’s challenges with Dell converged, future-ready solution technology. Stay agile and move faster than the competition with Dell Datacenter solutions.
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Dell EMC
Published By: CA Technologies     Published Date: Nov 12, 2014
This white paper offers a detailed look at the solution’s architecture, and some of the key features that make it stand apart from the competition.
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ca uim, infrastructure management solutions, infrastructure management, virtualization, cloud computing, infrastructure
    
CA Technologies
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