"Tech Solutions - one byte at a time!"
DigiBytes.com is the digital library of solutions for business and technology professionals.

Login Register Login
For Admins

document

Results 1 - 25 of 924Sort Results By: Published Date | Title | Company Name
Published By: Zendesk     Published Date: Dec 10, 2018
Sus clientes tienen más conocimientos técnicos que nunca y han descubierto que prefieren resolver los problemas y dudas por sí mismos. Estudios realizados por ICMI durante años han confirmado que los clientes prefieren resolver los problemas por sus propios medios y en sus canales preferidos . Además, solo buscan una interacción directa cuando han agotado infructuosamente las opciones de autoservicio. Esta opinión está respaldada por los datos de American Express, según los cuales un 48 % de los clientes prefiere hablar con un representante de servicio de atención al cliente cuando tiene que resolver problemas complicados, pero solamente un 16 % escoge el mismo método de contacto para los asuntos más simples . Este documento tiene un objetivo sencillo: queremos ayudarle a generar un portal unificado que incluya su base de conocimientos, su comunidad y sus clientes. Todo esto se puede hacer con un Centro de Ayuda como Zendesk Guide.
Tags : 
    
Zendesk
Published By: Zendesk     Published Date: Dec 10, 2018
Seus clientes eles entendem mais de tecnologia do que nunca e preferem a abordagem "faça você mesmo" para resolver seus problemas e responder às suas próprias dúvidas. Anos de pesquisas feitas pelo ICMI confirmaram que os clientes preferem resolver seus problemas por conta própria e usando seus canais favoritos. Além disso, os clientes só procuram interações diretas quando esgotam todas as opções de autoatendimento. Essa informação se baseia em dados da American Express, que descobriu que 48% dos consumidores preferem falar com um representante do atendimento ao cliente para lidar com problemas complexos, mas apenas 16% preferem esse mesmo contato para resolver problemas simples. O objetivo desse documento é simples: queremos ajudá-lo a criar uma base de conhecimento, uma comunidade e um portal do cliente completos. E você pode fazer tudo isso usando a Central de Ajuda do Zendesk Guide.
Tags : 
    
Zendesk
Published By: Cisco Umbrella EMEA     Published Date: Dec 03, 2018
What is ransomware? Ransomware is a malicious software designed to hold a user’s files (such as healthcare records, financial contracts, manufacturing blueprints, software code, and other documents) for ransom by encrypting them and demanding the user pay a fee (often in Bitcoin) to decrypt them. How ransomware works Attackers initiate attacks using an array of tactics. Ransomware infections often first begin with an exploit kit — which are software kits designed to identify software vulnerabilities on endpoints and then upload and execute malicious code on the endpoint. Although variants of ransomware behave differently — there are many ways that Cisco can help. Download this whitepaper today to find out more.
Tags : 
    
Cisco Umbrella EMEA
Published By: Ahead     Published Date: Nov 15, 2018
Many enterprises have successfully integrated VMware tools into their environments and are now looking to reap the benefits of the cloud. But this migration isn’t as easy as flipping a switch, especially if you’re looking to continue running your VMware environment. The ability to utilize your existing VMware tools on an AWS platform can result in a more cost-effective, simplified cloud experience, allowing organizations to begin their cloud journey by moving workloads closer to native cloud services. In this document, we will review ideal use cases for VMware on AWS (VMC).
Tags : 
    
Ahead
Published By: Veeam '18     Published Date: Dec 04, 2018
"This 5-minute, easy-to-read document explains why organizations need to protect Office 365 data. This report will teach you: The big understanding between Microsoft’s Office 365 responsibility and the IT organization’s responsibility 6 reasons why backing up Office 365 is critical Who is in control of Office 365 data"
Tags : 
    
Veeam '18
Published By: ASG Software Solutions     Published Date: Feb 24, 2010
A recent survey of CIOs found that over 75% want to develop an overall information strategy in the next three years, yet over 85% are not close to implementing an enterprise-wide content management strategy. Meanwhile, data runs rampant, slows systems, and impacts performance. Hard-copy documents multiply, become damaged, or simply disappear.
Tags : 
asg, cmdb, bsm, itil, bsm, metacmdb, archiving, sap, ilm, mobius, workload automation, wla, visibility, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: Feb 23, 2010
There are success stories of businesses that have implemented Business Service Management (BSM) with well-documented, bottom-line results. What do these organizations know that their discouraged counterparts don't?
Tags : 
asg, cmdb, bsm, itil, bsm, metacmdb, archiving, sap, ilm, mobius, workload automation, wla, visibility, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: May 12, 2010
For many organizations, managing and delivering the knowledge contained within documents is difficult or impossible due to technological disparity. Conventional approaches to knowledge management work within the constraints of disparate platforms, applications, and output devices, and fail to address technological disparity.
Tags : 
asg, cypress, managing delivery, knowledge management, document management, collaboration, collaborative commerce, contact management, content delivery, content integration, content management system, corporate portals, customer experience management, information management, intranets, messaging, records management, search and retrieval, search engines, secure content management
    
ASG Software Solutions
Published By: Context Optional     Published Date: Mar 09, 2010
If you're a brand marketer or digital agency looking to amplify your social marketing initiatives this year, this document will guide you through the growing world of Facebook apps. Today, there are more than 500,000 active applications on Facebook, but of these only 250 applications have more than one million monthly active users. You've downloaded this guide because you recognize that marketing today means creating a two-way dialogue with your customers.
Tags : 
context optional, social media, facebook, social networking, social applications, social marketing, email newsletters
    
Context Optional
Published By: Nuance     Published Date: Feb 09, 2011
Since Adobe debuted the PDF file format in the early 1990s, it has become the defacto standard for electronic documents in many markets. While engineers, publishers, and printers push the format to its technical limits with rich media and 3-D content, the general office worker comprises the PDF-using majority.
Tags : 
nuance, pdf, office environment, rich media, adobe, conversion
    
Nuance
Published By: Adlib Software     Published Date: Jan 13, 2014
Welcome to the future of 24/7, any-time, anywhere access to digital content - where dynamic publishing solutions are the mantra. Is your organization ready for this brave new world of digital content distribution? This whitepaper explores how to prime your organization to leverage rapid digital content consumption as a key to business intelligence.
Tags : 
content marketing, content management, enterprise content management, publishing, data, content transformation, document transformation, document conversion, sharepoint, filenet, documentum, ecm, opentext, archive, assets, digital assets, networking, it management, knowledge management, enterprise applications
    
Adlib Software
Published By: Cylance     Published Date: Jul 02, 2018
Fileless attacks surged in 2017, largely due to their ability to bypass traditional antivirus solutions. Last year was host to several fileless malware victories. OceanLotus Group infiltrated Asian corporations during Operation Cobalt Kitty, and conducted nearly six months of fileless operations before detection. Ransomware hall-of-famers Petya and WannaCry both implemented fileless techniques in their kill chains. Every major player in information security agrees that fileless attacks are difficult to stop, and the threats are growing worse. Abandoning files is a logical and tactical response to traditional AV solutions which have overcommitted to file-intensive and signature-based blacklists. What can security solutions offer when there are no infected files to detect? How will a blacklist stop an aggressor that only uses legitimate system resources? The security landscape is changing and the divide between traditional AV products and next-generation security solutions is growing wider by the day. Cylance® has built a reputation on security driven by artificial intelligence and provides a frontline defense against fileless malware. This document details how Cylance protects organizations.
Tags : 
malware, predictive, test, response
    
Cylance
Published By: Filocity.com     Published Date: Nov 03, 2011
Online project and document management software with virtual office tools to manage & share documents, files, folders, tasks and calendars.
Tags : 
    
Filocity.com
Published By: Karya Technologies     Published Date: Nov 25, 2011
Access corporate desktop data at ease, even during commute. Remote access to desktop documents anytime, anywhere. Mobilize your enterprise file server
Tags : 
    
Karya Technologies
Published By: Lenovo UK     Published Date: Nov 09, 2018
El aumento de la movilidad está causando un dolor de cabeza a los equipos de TI en todas partes, con el potencial de mayores costos y riesgos. Pero con ThinkPad impulsado por los procesadores Intel® Core™ i7 vPro™, obtiene seguridad 360, durabilidad confiable y productividad sin compromisos en todos y cada uno de los dispositivos. Obtenga más información en nuestro documento técnico. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, el logotipo de Intel, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, el logotipo de Intel Inside, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, Xeon Inside y Intel Optane son marcas comerciales de Intel Corporation o de sus filiales en Estados Unidos y/o en otros países.
Tags : 
    
Lenovo UK
Published By: Hewlett Packard Enterprise     Published Date: Aug 15, 2016
This document will explore the challenges SMB IT faces today, how industry peers are addressing these challenges, best practices for these issues, and how IT professionals may be able to leverage HPE to achieve their goals.
Tags : 
    
Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Oct 24, 2017
Too often we hear that people want to move everything to the cloud. Unfortunately cloud is not the easy button, and it will not fix every problem that you have with IT today. We have seen a large number of customers who do the math after moving to the cloud only to realize that it was more expensive to run in an offsite cloud than onsite IT. These customers then move away from offsite cloud for workloads that never should have left the building. The cloud in its many varieties is a good tool that can help organizations, but it needs to be thought out. This document is intended to help you move the right workloads to the right clouds in the best way possible and avoid the yoyo effect of moving twice and paying for the privilege of the experience.
Tags : 
cloud optimization, cloud efficiency, cloud management, cloud assurance, cloud visibility, enterprise management, data management
    
Hewlett Packard Enterprise
Published By: HPE     Published Date: Dec 23, 2015
This document will explore the challenges SMB IT faces today, how industry peers are addressing these challenges, best practices for these issues, and how IT professionals may be able to leverage HPE to achieve their goals
Tags : 
    
HPE
Published By: Dell EMC     Published Date: Nov 03, 2016
IT managers are struggling to keep up with the “always available” demands of the business. Data growth and the nearly ubiquitous adoption of server virtualization among mid-market and enterprise organizations are increasing the cost and complexity of storage and data availability needs. This report documents ESG Lab testing of Dell EMC Storage SC Series with a focus on the value of enhanced Live Volume support that provides always-available access with great ease of use and economics.
Tags : 
storage, data, sql, architecture, storage management, data integration
    
Dell EMC
Published By: Cisco     Published Date: Jul 30, 2015
This document consolidates the enterprise campus network design and deployment guidelines with various best practices from multiple deeply focused Cisco Validated Design Guides.
Tags : 
    
Cisco
Published By: Cisco     Published Date: Feb 23, 2016
Cisco Validated Designs (CVDs) present systems that are based on common use cases or engineering priorities. CVDs incorporate a broad set of technologies, features, and applications that address customer needs. Cisco engineers have comprehensively tested and documented each design in order to ensure faster, more reliable, and fully predictable deployment.
Tags : 
customer engagement, business practices, technology, design management, wireless communications, best practices, business intelligence, customer experience management
    
Cisco
Published By: Cisco     Published Date: Feb 23, 2016
Cisco Validated Designs (CVDs) present systems that are based on common use cases or engineering priorities. CVDs incorporate a broad set of technologies, features, and applications that address customer needs. Cisco engineers have comprehensively tested and documented each design in order to ensure faster, more reliable, and fully predictable deployment.
Tags : 
design guide, customer engagement, design management, system management, best practices, business intelligence, productivity, project management
    
Cisco
Published By: Cisco     Published Date: Jun 21, 2016
Cisco® Validated Designs provide the foundation for systems design based on common use cases or current engineering system priorities. They incorporate a broad set of technologies, features, and applications to address customer needs. Cisco engineers have comprehensively tested and documented each Cisco Validated Design in order to ensure faster, more reliable, and fully predictable deployment. This design guide summary provides you with an overview of the Cisco Intelligent WAN Design Guide, the key technology, the use cases it provides, and additional and related resources.
Tags : 
    
Cisco
Published By: Cisco     Published Date: Jul 08, 2016
What You Will Learn: This document will identify the essential capabilities you need in an advanced malware protection solution, the key questions you should ask your vendor, and shows you how Cisco combats today’s advanced malware attacks using a combination of four techniques: • Advanced analytics • Collective global security threat intelligence • Enforcement across multiple form factors (networks, endpoints, mobile devices, secure gateways, and virtual systems) • Continuous analysis and retrospective security
Tags : 
    
Cisco
Published By: Adobe     Published Date: Mar 21, 2017
Soucieuses de transformer au plus vite leur activité, les entreprises du monde entier font appel aux technologies numériques pour gagner en agilité et en efficacité, réaliser des économies et offrir à leurs clients une expérience hors normes. Les processus de signature documentaire représentent l’un des plus grands atouts pour accélérer cette transformation.
Tags : 
    
Adobe
Start   Previous   1 2 3 4 5 6 7 8 9 10 11 12 13 14 15    Next    End
Search      

Special Report

In this webinar Black Duck Software (www.blackducksoftware.com), together with representatives of SAP, will review the benefits open source offers to development organizations, the management challenges it presents, and approaches for addressing those challenges.

Add Research

Get your company's research in the hands of targeted business professionals.

Modern Analyst Media Modern Analyst Media
Modern Analyst Requirements Modern Analyst Media Modern Analyst DigiBytes
Copyright 2009-2014 by Modern Analyst Media LLC Home  |  Featured Bytes  |  Popular Bytes  |  All Topics  |  Vendor Directory