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Results 1 - 25 of 42Sort Results By: Published Date | Title | Company Name
Published By: Broadsoft     Published Date: May 25, 2017
This eBook is for contact center management and business executives looking for ways to increase the efficiency and productivity of their contact center. • If yours is an existing contact center with infrastructure that has been built up over the years, this eBook provides best practice steps to break down the resulting application silos, unify them, and improve the operational efficiency of your contact center. • If yours is a new contact center and you have the opportunity to build your infrastructure from the ground up using modern technologies, this eBook will provide best practices to prevent building application silos.
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Broadsoft
Published By: Broadsoft     Published Date: May 25, 2017
This whitepaper is for contact center management and business executives looking for ways to optimize the business performance of their contact center. • If yours is an existing contact center with infrastructure that has been built up over the years, this whitepaper provides bestpractice steps to break down the resulting data silos, unify them, and optimize your contact center for business performance. • If yours is a new contact center and you have the opportunity to build your infrastructure from the ground up using modern technologies, this whitepaper will provide best practices to prevent building data silos.
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Broadsoft
Published By: Broadsoft     Published Date: May 25, 2017
There is a lot of industry buzz about Key Performance Indicators (KPIs), but most contact centers currently focus on only one or two core KPIs, such as “Service Level,” and are only equipped to optimize these KPIs locally. Few contact centers have the tools to manage performance globally.
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Broadsoft
Published By: Cisco     Published Date: Jun 21, 2016
Join us as senior executives from Cisco, Rockwell Automation, Steelcase, and Harley Davidson explore:
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Cisco
Published By: DocuSign     Published Date: Mar 23, 2016
“The introduction of DocuSign into our collections process significantly improved DSO contributing to access to over $1M in additional working capital on an annualized basis.” -Brian Frank, Director, Global Enterprise Operations, LinkedIn Read this case study to learn more about LinkedIn's sucess with DocuSign.
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DocuSign
Published By: Broadsoft     Published Date: Apr 04, 2017
Enabling greater flexibility and productivity without the need for large capital investment, the benefits of Cloud Communications enable businesses to free themselves from the limitations of traditional, office-based phone systems.
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Broadsoft
Published By: Broadsoft     Published Date: Jun 14, 2017
Many premises-based phone system (PBX) manufacturers claim that the five year costs of their systems are lower than an equivalent cloud alternative. What the premises guys don’t tell you about is all the extra little hidden costs that come as a result of the limitations of the hardware and software in their systems. This guide will provide you with useful questions to ask your PBX manufacturer to ensure that you're getting the full picture on the cost of their system. Questions to Ask During an Evaluation: • Have you sized this system for my peak demand? • Have you factored in the cost of site redundancy? • How many hours of call recording are included? • How is mobility supported? Do calls route in an out of the PBX for call treatment? • What are the annual maintenance costs of the hardware and software in this system? • Which third party systems have you integrated this PBX with?
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Broadsoft
Published By: SAP Ariba     Published Date: Oct 11, 2018
Last week, SAP Ariba held a human trafficking roundtable event at its SAP Hudson Yards New York City offices. The roundtable focused on the United Nations Global Compact that adopted 17 sustainable development goals for its 2030 agenda two years ago. While most individuals and businesses believe slavery was abolished years ago, there are currently over 40 million forced laborers worldwide. The United Nations Global Compact initiative is assisting in highlighting the problem of modern slavery, forced labor, and noncompliance with human rights. And this initiative lines up quite well with procurement and global supply chains.
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SAP Ariba
Published By: Crowdtap     Published Date: Mar 21, 2013
Learn why the next evolution of social marketing is Collaborative Marketing. Brands that are closest to those who buy, use, and advocate for their products win.
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marketing insights, research, insights, marketing metrics, peer influence, peer influencer, influencer community, brand influence, engagement, social media engagement, influence, influencer, influence marketing, co-creation, content marketing, earned media, crowdsourcing, social marketing, social roi, social media
    
Crowdtap
Published By: Salesforce.com     Published Date: Sep 20, 2013
Small businesses define our economy, accounting for over 50% of all private sector jobs in Australia. And to thrive, they need to turn on fast and sustainable business growth. Download the exclusive eBook to see how they -Grew revenue 44% in just 6 months -Increased web traffic by 500% - Reduced project time by 10% And get insights and advice from three successful entrepreneurs: -TripADeal: Norm Black, Founder -Nu-Steel Homes: Ash Richardson, General Manager -Platinum Direct Finance: Richard Kew, Director
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small business technology, private sector, business solution, crm, salesforce, australia, best practices, sustainability, knowledge management, enterprise applications
    
Salesforce.com
Published By: Spectrum Enterprise     Published Date: Oct 05, 2017
Catskill Hudson Bank has grown from its roots as a community bank serving Sullivan County, NY to providing services to business customers across five counties by merging small-town customer service with "a big-bank technology backbone." As a result of this growth and to better respond to today's business customers, the bank needed better connectivity, reliability, and functionality than its existing network could provide. Read this case study to learn how Catskill Hudson Bank can push over 30 time more data over its network than before with better reliability, speed, and security.
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Spectrum Enterprise
Published By: Applause     Published Date: Jul 14, 2017
You only get once chance to make a first impression and a good impression of your product is key to keeping customers engaged and happy. Gain access to six steps that will help your organization launch an intuitive app with the support of crowdsourced usability testing in our free eBook.
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usability testing, accessibility testing, crowdsourced testing, ux testing, usability, qa testing, quality assurance, crowd testing, mobile application, mobile application usability, crowdsourcing testing, application testing, functional testing, usability expert, digital ux, digital usability testing
    
Applause
Published By: Applause Israel     Published Date: Sep 25, 2018
The goal of usability testing, simply put, is to make sure that a user can complete the tasks they are expected to complete. Usability testing doesn’t test whether or not the functions of the application, website or connected device work correctly, but rather that a user intuitively understands how to perform these tasks — and how easy or difficult it was to do so. With usability testing, “close enough” won’t cut it. A product may have a superior architecture, a great set of features, good performance, scalability and a number of other positive attributes. However, all of this effort is wasted if the user experience is inadequate. An application, website or connected device that is not user-friendly is just as bad as a buggy version and can lead to diminished revenue, product abandonment or a total failure. An application with poor usability can also negatively affect a brand
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Applause Israel
Published By: CrowdStrike     Published Date: Aug 01, 2017
You won’t want to miss this report, “A New Era in Endpoint Protection: A SANS Product Review of CrowdStrike Falcon Endpoint Protection,” where SANS reveals the results of their evaluation of the CrowdStrike Falcon® platform. To conduct their evaluation, SANS security analysts ran Falcon through a wide range of increasingly complex attack scenarios. The exploits they used to evaluate CrowdStrike included phishing, credential dumping/lateral movement, unknown malware, PowerShellattacks and more. The report shows that CrowdStrike Falcon was able to detect and prevent every attack to which SANS subjected it. Read this SANS report to learn:?Details on Falcon’s efficacy in preventing a wide range of attacks: Ransomware, lateral movement, PowerShell-based, and more?The power of the CrowdStrike Threat Graph™ and the benefits of its crowdsourced intelligence model ?How CrowdStrike’s ability to capture detailed forensic information on attempted and thwarted attacks, allows you to prevent attacks
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CrowdStrike
Published By: Symantec     Published Date: Dec 13, 2017
Symantec Endpoint Protection Mobile (SEP Mobile) offers the most comprehensive, highly accurate and effective mobile threat defense solution, delivering superior depth of threat intelligence to predict and detect an extensive range of existing and unknown threats. SEP Mobile’s predictive technology uses a layered approach that leverages massive crowdsourced threat intelligence, in addition to both device- and server-based analysis, to proactively protect mobile devices from malware, network threats, and app/OS vulnerability exploits, with or without an Internet connection.
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mobile, security, technology, deployment, enterprise, crow sourced, intelligence
    
Symantec
Published By: Red Hat, Inc.     Published Date: Jul 10, 2012
Cloud computing has a lot of appeal, from auto-scaling to lower costs, and it's all just a few clicks away. Thus, the big question is not "why cloud?" but rather "how cloud?"
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cloud, cloud computing, autoscaling, lower costs, applications technology, applications platform, it productivity, application lifecycle, tomcat, java ee, virtualization, multiple platforms, platform-as-a-service, paas, developer productivity, maven, hudson, production support, production maintenance, cloud architecture
    
Red Hat, Inc.
Published By: Zebra Technologies     Published Date: May 14, 2018
Surviving and thriving amid the global, digital shopping revolution, in which consumers fluidly browse and buy from their smartphones, computers and in store, calls for a supply-chain makeover. Pressed to offer consumers fast, flexible and even free product fulfillment and delivery in an omnichannel retail landscape, a crowdsourced, collaborative model is taking shape. Traditional roles are blurring as logistics companies, manufacturers and retailers work to meet the growing on-demand economy via the adoption of business intelligence supply chain technologies.
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mobile, shipping, manufacturing, warehouse, global, shopping, fulfillment
    
Zebra Technologies
Published By: Plantronics     Published Date: Sep 27, 2013
Talk just got cheaper. Thanks to the Internet, you no longer have to invest in expensive business PBX phone systems or pay handsomely for long distance calls. Internet phone systems can provide you with the same features you are accustomed to at a fraction of the cost. And they can go even further, enhancing your productivity and giving you new ways of getting your work done.
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pbx, pbx phone system, internet phone systems, technology, communications, wireless
    
Plantronics
Published By: Polycom     Published Date: Jul 24, 2014
Brains, not brawn: Fewer companies than ever before are shackled to the tyranny of the volume play: producing vast quantities of goods to reap razor-thin margins. Instead, manufacturing has been freed to search for the next big idea – and many of them. What’s empowering this idea revolution: automated processes, new technologies at the ready, and a thorough understanding of R&D’s costs and contributions? Realizing that there is strength in numbers, companies are creating virtual innovation hubs with valued partners, joining industry consortia, and opening up product development to crowdsourcing. What’s common to all: Companies are drawing closer to epicenters of talent, demand, and supply and moving faster than ever to commercialize great ideas. Are you ready?
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polycom, commodity, innovation, manufacturing, automation, r&d
    
Polycom
Published By: Crowdcast     Published Date: Apr 30, 2010
The Aberdeen Group reviews SAP's partnership with Crowdcast and how Crowdcast's Collective Intelligence Platform is used to monitor key risk indicators, helping enterprises course correct as events arise that may impact success.
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crowdcast, cpg, key risk, businessobjects, grc, platforms, collective intelligence, packaging, price, acceptance rate, manufacturing
    
Crowdcast
Published By: Cambium Networks     Published Date: Oct 03, 2016
Dynamic Spectrum Optimization (DSO) is a unique capability offered by Cambium Networks in our PTP 500, PTP 600, and PTP 650 products that enables a system to automatically sample and change channels to avoid interference without affecting link service. In addition, DSO provides a historical record of noise and service levels for further analysis.
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dso, network operations, wireless solutions, channel interference, wireless service providers
    
Cambium Networks
Published By: Solvate     Published Date: Oct 21, 2011
Creative teams are finding themselves understaffed and overwhelmed: too much work, too many deadlines, everything is a top priority, and not enough people to handle the workload. Many companies do not want to commit to hiring full-time staff at a time of uncertainty. One solution is source creative work by hiring on-demand talent online! Learn about the solutions that are best for you, and the ones to avoid.
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freelancers, hiring online, crowdsourcing, outsourcing, odesk, elance, solvate, creative work, sourcing
    
Solvate
Published By: SAP     Published Date: May 15, 2009
Answer six questions and find out if your company is making the same mistakes as your peers in a down economy. Determine the level of business intelligence opportunity across your organization and whether a business intelligence solution can improve your organization's decision making and, ultimately, its performance.
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sap, cashflow, revenue, stakeholders, business intelligence, days sales outstanding, dso, best practices, financial management
    
SAP
Published By: SAP     Published Date: May 04, 2009
Discover specific actions companies can take to ensure high cash-flow velocity and vital liquidity. Get answers to these key questions: How can I protect the health of my commercial cash flows? How can I gain better visibility into sources and uses of cash? And how can I increase control over my global cash balances?
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cash, sap, cash-flow, sap executive, dso, cash conversions, accounts receivable, human resources services, payroll software, financial management, expense management
    
SAP
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