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Published By: Emarsys     Published Date: Dec 20, 2018
Omnichannel is not just another buzzword to ignore. It’s a marketing objective, and if you don’t have a strategy in place, you’re already behind the curve; not only is it important, it also takes time. There is no omnichannel switch to throw, no simple button to push. A sound omnichannel approach must be built step-by-step, and for many companies it all starts with email.
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Emarsys
Published By: Zendesk     Published Date: Jan 04, 2019
Quando sua empresa começa um novo capítulo, seja mudando de mercado ou lançando novos produtos e recursos, o momento é ótimo para expandir as operações de atendimento ao cliente de maneira inteligente. Sabemos que, se disponível, os clientes preferem usar a base de conhecimento para se ajudarem. Um relatório do Gartner estima que os Diretores de informática podem reduzir os custos com suporte em 25% ou mais quando uma rotina adequada de gestão de conhecimento é implementada. Se você estava esperando o momento certo para mergulhar de cabeça no autoatendimento, este white paper provará que você e seus agentes já fazem tudo o que precisam para oferecer autoatendimento excelente todos os dias.
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Zendesk
Published By: Sparton Corporation     Published Date: Jan 08, 2019
With the cost of manufacturing in China escalating, companies are increasingly looking to Southeast Asia for an alternative to meet their outsource manufacturing needs. Emerging as the leading alternative to China, Vietnam is now a destination choice for outsource manufacturing due to the unique financial advantages it can provide companies, including those in high-tech segments such as medical and commercial aerospace. In addition to lowering total costs, Vietnam offers companies a larger labor force, strong IP protection, and reliable quality in the manufacturing process, among other benefits. Moving their contract manufacturing to Vietnam can provide companies an excellent foundation for long-term profits and sustained growth.
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china, vietnam, southeast asia, manufacturing, cost, outsource, high-tech, commercial aerospace, medical, labor, skilled, foreign, investment, market, supply chain, intellectual property, shipping, logistics
    
Sparton Corporation
Published By: Adobe     Published Date: Oct 11, 2018
To set themselves apart, companies need to shift to an experience-first approach that keeps customers engaged as they move from device to store and back again. Read Moving Beyond Click and Mortar: 5 Steps to Experience Excellence to learn how you can blend digital and physical channels into a fully connected customer journey. Read the guide to learn how top retailers: Shift from channel-first to customer-first Build unique experiences around their brand story Differentiate their experiences with digital Simply fill out the form to download the report.
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Adobe
Published By: Adobe     Published Date: Oct 12, 2018
Personalized customer experiences can drive double-digit revenue growth for your business. However, poor personalization can hurt your bottom line, as consumers switch from companies that fail to meet expectations to those that do. In this playbook, we provide clear guidance to help you formulate a winning personalization strategy for your organization over three phases of maturity: Embrace, Expand and Excel.
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Adobe
Published By: Cisco and NVIDIA Corporation     Published Date: Jan 09, 2019
We deliver the power you need to give your users an uncompromised experience and the flexibility to tailor a solution to your needs and budget. Delivering virtual desktops on Cisco HyperFlex systems makes your job easier while also enabling you to provide excellent support to your users now and into the future. It’s time to plan your transition to Windows 10. Cisco HyperFlex systems with NVIDIA GRID and VDI is your solution.
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Cisco and NVIDIA Corporation
Published By: BMC ASEAN     Published Date: Dec 18, 2018
Today’s IT environments are so dynamic and complex that traditional manual administration makes it virtually impossible to keep pace with changing business opportunities and challenges, such as scaling to support new applications and users. Manual administration is not just unsustainable—it’s dangerous. Delays in responding to security threats and compliance issues can have devastating effects: • Security breaches • Failed audits • Financial losses • Loss of customers and reputation • Other serious business consequences To sustain a high level of security and compliance, IT teams must implement a comprehensive, aggressive automation strategy that establishes and tracks key performance indicators. Automation helps to optimize resources, increase efficiencies, lower costs and improve quality of service. This white paper describes principles and best practices for implementing automation as a strategic asset in the ongoing effort to achieve security and compliance excellence in a dynamic
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BMC ASEAN
Published By: Epson     Published Date: May 14, 2018
Consumers worldwide continue to adopt and use technology in their shopping experience. Faced with rising customer expectations and increasing competitive pressures, retailers now are prioritizing in-store innovation. Many retailers have adopted multichannel implementations, in which mobile, web, and in-store shopping are enabled but not delivered consistently to the customer. The next step in this evolution is an omnichannel strategy, now being deployed by some retailers, which presents a consistent shopping experience across mobile, web, and in-store channels. Omnichannel also enables retailers to integrate back-end infrastructure technologies (e.g., servers, databases, etc.) and cloud-based services (e.g., loyalty programs, personalized recommendations, inventory management, etc.) to improve many aspects of store and enterprise operations. An omnichannel strategy relies on several core and supporting technologies. The key factors in evaluating any omnichannel-enabling solution includ
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Epson
Published By: Esker     Published Date: Jan 08, 2019
Bad accounts receivable (AR) practices are bad for business. Think your AR department is making all the right moves? It’s easy to find out. Download the interactive eBook 7 Worst Practices in AR to see the root causes of AR performance issues, and how robotic process automation can be your vehicle to the path of invoicing excellence. It’s too important to be awful — see where your AR is going wrong!
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Esker
Published By: Wheelhouse Enterprises     Published Date: Jul 14, 2010
Quickly see differences between brands like Avaya, Mitel, Cisco, ShoreTel, 8x8, Panasonic, etc and compare over 94 phone systems by 52 brands for small to big business. Our latest Spring 2010 edition of the chart also compares PBX and Business VoIP systems side by side so you can make an educated comparison of your options. This analysis is prepared in an easy to use Excel spreadsheet so you can edit and add information to suit your analysis and presentation needs.
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compare, compare business products, wheelhouse, avaya, mitel, cisco, shoretel, 8x8, voip, pbx
    
Wheelhouse Enterprises
Published By: xhtmlchamps     Published Date: Jan 28, 2013
PSD to XHTML - Xhtmlchamps - provide psd to xhtml/html, cms, joomla, wordpress, drupal, vbulletin, phpbb conversion, psd to xhtml/css conversion services. Get excellent psd to html, psd to xhtml/css/cms at affordable price.
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xhtmlchamps
Published By: Dell EMC     Published Date: Aug 23, 2018
“Während 3D-Designtools schon lange verfügbar sind, eröffnet die Konsumerisierung der virtuellen Realität (VR) Visualisierungsoptionen in einem noch nie dagewesenen Umfang. Visualisierung hat sich dahingehend entwickelt, das Designer fotorealistische Bilder zu Produkten in natürlichen Umgebungen schneller und exakter erstellen können. So wird die Markteinführung beschleunigt, und Kunden können das Produkt selbst testen, und das alles ohne echte Kosten für Prototypenentwicklung und Modellierung. Dieser Leitfaden soll Ihnen einen Überblick über die neuesten Entwicklungen im Bereich Visualisierung verschaffen und die neuen VR Center of Excellence in Limerick, Santa Clara und Austin vorstellen, wo Sie die Vorteile selbst erleben können.” Rahul Tikoo Executive Director und General Manager Dell Precision
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Dell EMC
Published By: Dell EMC     Published Date: Aug 23, 2018
“While 3D design tools have been around for a while, the consumerisation of VR is opening-up visualisation options at an unprecedented rate. Visualisation has evolved to a level that allows designers to produce photorealistic images of products in natural environments faster and with more accuracy, enabling even faster time-to-market and allowing customers to experience the product for themselves – and all without real-world prototyping and modelling costs. This guide is designed to give you an overview of the latest developments in visualisation and introduce our new VR Centres of Excellence in Limerick, Cork, Paris, Frankfurt, Dubai, Santa Clara or Austin, where you can experience the benefits for yourself.” Rahul Tikoo Executive Director and General Manager Dell Precision
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Dell EMC
Published By: Dell EMC     Published Date: Aug 23, 2018
“Si les outils de conception 3D existent depuis quelque temps déjà, la consumérisation de la réalité virtuelle fait émerger des solutions de visualisation à un rythme sans précédent. La visualization a atteint un tel niveau que les concepteurs peuvent désormais créer des images photoréalistes de produits dans des environnements naturels avec plus de rapidité et de précision. Cela permet une commercialisation encore plus rapide et donne aux clients la possibilité d’expérimenter le produit par eux-mêmes, sans encourir les coûts réels de prototypage et de modélisation. Ce guide est conçu pour vous donner un aperçu des tout derniers développements en matière de visualisation et présente nos nouveaux centres d’excellence sur la réalité virtuelle, situés à Limerick, Cork, Paris, Francfort, Dubaï, Santa Clara et Austin, où vous pourrez découvrir les atouts de ces technologies.” Rahul Tikoo Directeur exécutif et directeur général Dell Precision
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Dell EMC
Published By: Dell EMC     Published Date: Aug 23, 2018
“3D-ontwerphulpmiddelen bestaan al een tijd, maar sinds VR steeds meer zijn weg vindt naar de consumentenmarkt, worden visualisatie-opties met ongekende snelheid beschikbaar. Visualisatie heeft zich ontwikkeld tot een niveau waarop ontwerpers sneller en nauwkeuriger fotorealistische afbeeldingen van producten kunnen maken in natuurlijke omgevingen waardoor producten sneller op de markt kunnen worden gebracht en klanten het product zelf kunnen uitproberen. Dit alles zonder de kosten van prototypes en vormgeving. In deze handleiding krijgt u een overzicht van de nieuwste ontwikkelingen in visualisatie en maakt u kennis met onze nieuwe VR Centres of Excellence in Limerick, Cork, Parijs, Frankfurt, Dubai, Santa Clara en Austin waar u de voordelen van VR zelf kunt ontdekken.” Rahul Tikoo Executive Director en General Manager Dell Precision
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Dell EMC
Published By: HP     Published Date: Dec 03, 2015
When companies invest in a performance center of excellence, it can take up to three years before it starts paying dividends back. As a result, customers are happier, outages are a seemingly rare occurrence, and performance becomes prioritized as a standard policy for application development and deployment.
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enterprise applications, data management
    
HP
Published By: Hewlett Packard Enterprise     Published Date: Nov 01, 2018
3rd party guide to evaluating all-flash storage arrays. DCIG researched the features of more than 80 all-flash arrays for its Storage Array Body of Research. Recognizing that there are multiple market segments for these products, DCIG grouped the products into midmarket, small and midsize enterprise, and enterprise classifications.This guide includes the products that ranked Recommended, Excellent or Good among the enterprise grouping of arrays.
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Hewlett Packard Enterprise
Published By: Cherwell Software     Published Date: Apr 07, 2016
Curves® and Jenny Craig® operate 7,000 Curves clubs and franchises globally and 400 Jenny Craig locations supported by IT service desks in California, Texas, and Australia. The two organizations combined to form Curves Jenny Craig in November 2013. Outdated systems, known internally as “the black hole,” plagued Jenny Craig with inefficient processes and created a lack of accountability. For example, records could not be categorized or prioritized properly, tracked by date or owner, and they could be intentionally hidden in an ambiguous status. Without visibility, Jenny Craig had no way to quantify the impact of their customer service. Mary Carter, manager of IT service, summed it up, “We had no reporting prior Cherwell Service Management.” Curves was in even worse shape as they logged tickets in an Excel® spreadsheet.
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best practices, customer support, business intelligence, business optimization
    
Cherwell Software
Published By: Cherwell Software     Published Date: Apr 07, 2016
Recently awarded Best Sandwich Menu Variety from NRN’s Consumer Picks Survey, Jason’s Deli is known for providing healthy menu options and excellent customer service to millions of customers each year. Their goal is to delight customers and create a positive experience every time. The Jason’s Deli IT department is no different. IT sets the same high standards for service delivery as Jason’s Deli does in their restaurants. IT partners with all areas of the business and wants to be “easy to do business with.”
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best practices, customer support, business intelligence, business optimization
    
Cherwell Software
Published By: SAS     Published Date: Jan 17, 2018
It’s a social world and the majority of organizations today use Microsoft Office as their chosen office productivity suite. So it’s important to deliver insights where people are working most. This paper shows how you can use results produced by SAS Visual Analytics with Microsoft Office applications – Outlook, Excel, Word, PowerPoint and SharePoint. With plenty of how-to specifics, you’ll see how easy it is to combine analytic visualizations and reports with Microsoft products to share insights, improve collaboration and drive further adoption of analytics across your organization.
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SAS
Published By: Epicor     Published Date: Aug 30, 2018
Does your current software give your lawn and garden business the visibility and flexibility you need to be responsive and competitive, or is outdated software negatively impacting business growth and excellent service? The retail world is becoming more complex. eCommerce has grown in the U.S.—from $42 billion to $236 billion in the last decade*—and lifestyle shopping is raising customer expectations. Having the right retail management software solution—one that can keep up with your business needs and the increasing pace of technology—is critical. Given the recent advancements in technology—and higher customer expectations—perhaps it’s time to ask if your retail management software is up to the task of nurturing and managing your growth over the coming decade. Epicor has been a part of successful lawn and garden retail businesses for years. Here are some risks you may face from using outdated software: 1. Excessive labor costs and hiring gaps 2. Operational inefficiencies 3. Insuff
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retail store software, retail sales software, retail saas, p o s, point of sale, epicor eagle, benefits of epicor eagle, benefits of retail pos, advantages of retail saas, advantages of retail store software, lawn and garden pos, nursery retail software, garden center retail software, garden retailers pos, garden retail software
    
Epicor
Published By: Epicor     Published Date: Aug 30, 2018
Does your current software give your business the visibility and flexibility you need to be responsive and competitive, or is outdated software negatively impacting business growth and excellent service? The retail world is becoming more complex. eCommerce has grown in the U.S.—from $42 billion to $236 billion in the last decade*—and lifestyle shopping is raising customer expectations. Having the right retail management software solution—one that can keep up with your business needs and the increasing pace of technology—is critical. Given the recent advancements in technology—and higher customer expectations—perhaps it’s time to ask if your retail management software is up to the task of nurturing and managing your growth over the coming decade. Epicor has been a part of successful retail businesses for years. Here are some risks you may face from using outdated software: 1. Excessive labor costs and hiring gaps 2. Operational inefficiencies 3. Insufficient data and insights 4. Dimi
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retail store software, retail sales software, retail saas, p o s, point of sale, epicor eagle, benefits of epicor eagle, benefits of retail pos, advantages of retail saas, advantages of retail store software
    
Epicor
Published By: SAP SME     Published Date: May 09, 2017
Empresas de todos os portes, inclusive pequenas e médias empresas (PMEs), lutam para se mater na liderança na economia digital. Mas um grupo de empresas, que chamamos de Campeões digitais, tem estratégias de liderança mais avançadas e está colhendo excelentes resultados.
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SAP SME
Published By: HPE Service Virtualization     Published Date: Aug 18, 2016
When companies invest in a performance center of excellence, it can take up to three years before it starts paying dividends back. As a result, customers are happier, outages are a seemingly rare occurrence, and performance becomes prioritized as a standard policy for application development and deployment.
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HPE Service Virtualization
Published By: Hewlett Packard Enterprise     Published Date: Aug 23, 2018
3rd party guide to evaluating all-flash storage arrays. DCIG researched the features of more than 80 all-flash arrays for its Storage Array Body of Research. Recognizing that there are multiple market segments for these products, DCIG grouped the products into midmarket, small and midsize enterprise, and enterprise classifications.This guide includes the products that ranked Recommended, Excellent or Good among the enterprise grouping of arrays.
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Hewlett Packard Enterprise
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