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Published By: IBM     Published Date: Apr 17, 2009
Optimize IT process, maximize ROI and improve service levels. The challenge facing businesses today is the need to achieve ever-higher levels of service and maximize return on investment, while simultaneously minimizing costs. This white paper reveals how IBM Maximo® asset and service management solutions help your organization run more efficiently.
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ibm maximo, asset and service management solution, optimize it, maximize roi, service lebels, service management solutions, tivoli, it business processes, service levels, ibm, service level agreements slas, key perfor¬mance indicators, kpis, it asset management, itam, it infrastructure library, itil, it asset management, itam, work management
    
IBM
Published By: IBM     Published Date: Feb 02, 2009
Learn how IBM’s change data capture technology can be used in conjunction with IBM’s performance management solutions from Cognos to provide access to the trusted information that systems and employees need to make informed decisions at the speed of business.
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ibm, information management software, performance management, business intelligence, ibm cognos, bi-ready data, departmental reporting with ibm cognos, in-memory data store, operational data stores, enterprise data warehouse, ibm® infosphere change data capture, cdc, kpi, cognos now!, operational data store, ods, ibm infosphere datastage, enterprise applications, data warehousing
    
IBM
Published By: IBM     Published Date: Jun 16, 2009
IBM Maximo Asset Management Essentials - turning data into valuable information.
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ibm maximo, asset management, essentials, ibm, mmdg, scalability, work management, lifecycle, asset, work, service, contract, inventory, procurement, kpi, reporting, work management
    
IBM
Published By: IBM     Published Date: Jun 16, 2009
Increase user productivity and security with a proven single sign-on solution.
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esso, ibm, enterprise single sign-on, tivoli identity manager, access manager, enterprise, e-business, sign-on provisioning adapter, command line interface, cli, console, server, connector, smart card, pki, kpi, password, cli, mmdg, swg
    
IBM
Published By: IBM     Published Date: Jun 24, 2009
This white paper outlines the advantages of WebSphere Portal for System z software and provides essential information to those considering adding Web-facing workloads on their mainframe hardware. Also, with these WebSphere Portal for System z options, IBM illustrates its ongoing commitment to mainframe computing and underscores the business value that remains inherent in the System z platform. Learn more today!
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enterprise, web 2.0, ibm, system z, platform, mission critical applications, web facing, workloads, z/os, ibm racf, workload manager, soa, service oriented architecture, hfs, hierarchical file system, ibm db2, cics, zap, application assist processor, linux
    
IBM
Published By: IBM     Published Date: Jun 24, 2009
WebSphere Portal remains IBM's strategic front end for SOA. It enables our clients to closely align their business objectives on standards-based platforms with role-based delivery of composite applications across and beyond their enterprise. At the end of June we delivered a new version of WebSphere Portal Version 6.1. This release significantly improves performance by tapping into the 64-bit capabilities of the IBM System z platform. Click here to learn more!
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websphere, portal, version 6.1, web 2.0, web interfaces, intuitive applications, enhanced web 2.0, ibm, business applications, leveraging, ibm, system z, platform, mission critical applications, web facing, workloads, z/os, ibm racf, workload manager, soa
    
IBM
Published By: IBM     Published Date: Jun 24, 2009
Improving access to core applications and data is just one of many mandates facing IT, along with improving collaboration, reducing administration costs and improving performance. Fortunately, shops running System z have an advantage. You can integrate and enhance your System z assets faster when you use the version 6.1 update to IBM WebSphere Portal on z/OS. Use it to quickly deploy business applications across the enterprise, reduce costs and increase flexibility with workloads centralized on System z.
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websphere, portal, version 6.1, web 2.0, web interfaces, intuitive applications, enhanced web 2.0, ibm, business applications, leveraging, ibm, system z, platform, mission critical applications, web facing, workloads, z/os, ibm racf, workload manager, soa
    
IBM
Published By: IBM     Published Date: Jul 10, 2009
Differentiate yourself from the competition with superior services and products. Business process management (BPM) powered by the IBM Smart SOA™ portfolio makes it possible by enabling you to monitor, manage and improve business operations. Constant insight fuels smarter decisions and a more proactive approach to business.
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ibm, ebf, business process management, bpm, ibm smart soa, bep, kpi, websphere, business monitor, business events, lotus, enterprise applications, business process automation
    
IBM
Published By: IBM     Published Date: Aug 31, 2009
IBM and SAP® have a unique partnership that was established with the goal of delivering the very best enterprise IT solutions to SAP customers.
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ibm, db2 9, sap, information management, sap, deep compression, db2 multi-dimensional clustering, db2 database partitioning feature, sap dba cockpit simplifies operations, autonomic administrative functions, ip storage, storage area networks, storage management, storage virtualization, data integration, data warehousing
    
IBM
Published By: Progress Software Corporation CEP     Published Date: Jul 14, 2009
In the transport and logistics market where timing is critical, a matter of minutes can make or break a performance-based contract. Your success will depend on your organization's ability to visualize, monitor and act on internal events and external events that effect your operations.
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progress software, idc, complex event processing, apama, transport, logistics, kpi, greening, consolidation, lifecycle, business activity monitoring, bam, business process management, bpm, systems and operations management, active databases, business intelligence, cep, mom, business process automation
    
Progress Software Corporation CEP
Published By: LANDesk     Published Date: Jun 02, 2009
A proven framework for delivering business alignment and implementing best practices for IT service management.
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landesk, avocent, itsm, it business management, itbm, maturity model, service management, cobit, capability maturity model integration, cmmi, cmdb, kpi, sla, itil, productivity, project management, desktop management
    
LANDesk
Published By: LANDesk     Published Date: Apr 06, 2009
Implementing the ITIL set of guidelines to aid the implementation of a lifecycle framework for IT Service Management is now a major priority for a growing number of organizations, but remains a task where external help is often of critical importance.
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itil, avocent, landesk, lifecycle, configuration management database, cmdb, it infrastructure library, kpi, itsm, it service management, version 3, sla, service management
    
LANDesk
Published By: Microsoft Dynamics CRM     Published Date: Mar 30, 2010
This report reveals how Best-in-Class firms distinguish themselves from all others by routinely benchmarking and measuring their service performance; implementing effective measuring, monitoring and tracking systems; integrating service KPIs with company-wide CRM or ERP systems, wherever possible; and establishing a formal process for automatically collecting and disseminating data.
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microsoft dynamic crm, service benchmarking, metrics, customer satisfaction, data management, mttr, kpi, metrics measuring program, performance data analysis, business analytics, analytical applications
    
Microsoft Dynamics CRM
Published By: TeamQuest     Published Date: Apr 09, 2014
Using a simple, easy-to-understand scale from zero to 100, TPI is calculated automatically and provides a simple key performance indicator for overall health. Competitive solutions typically combine several KPIs using simple math to create an overall health KPI. But TPI incorporates more sophisticated analysis that actually understands the queuing behavior of computer systems.
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teamquest, tpi, kpi, virtualization, it professionals, optimize software, distributed environment, data center, performance
    
TeamQuest
Published By: SAP     Published Date: May 11, 2012
Business intelligence allows business users to analyze and better understand their organization's plans and results.
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business intelligence, medium sized business, streamlining, kpi, enterprise applications
    
SAP
Published By: Adobe     Published Date: Aug 02, 2017
With Adobe Analytics and Adobe Audience Manager—both part of Adobe Marketing Cloud—media companies can overcome today’s audience intelligence challenges. Adobe Analytics is an industry-leading solution for applying real time analytics and detailed segmentation across all of your marketing channels. A unified platform and customer ID unlock powerful customer intelligence and help you discover and retain high-value audiences. Make forward-looking decisions with its predictive intelligence capabilities, and find out which of your marketing efforts are paying off with its attribution functionality.
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goals and kpis, data warehouse, resource management, insight loop, content and campaigns, audience optimisation
    
Adobe
Published By: QuickPivot     Published Date: Jul 02, 2015
While it might feel crazy, complex and cobbled together, the marketing data and technology at your feet are pillars on which to build your brand. The modern marketer will not lurk in dark shadows, doomed to a life of misunderstanding, but will rise up and harness the tools at his fingertips to forever shift the brand/consumer relationship.
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quickpivot, modern marketing, consumer relationships, brand awareness, marketing solutions, data analytics
    
QuickPivot
Published By: QuickPivot     Published Date: Jul 02, 2015
While customers often are willing to provide you with information about themselves and their preferences, these voluntary offerings come with a price. Your customers now expect that you will use their data to craft more relevant and personalized brand experiences.
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quickpivot, marketing solutions, marketing techniques, customer service, personalized brand experience
    
QuickPivot
Published By: QuickPivot     Published Date: Aug 26, 2015
Direct mail creates opportunities that old time direct marketers never imagined.
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direct mail, infrastructure, data, response rate
    
QuickPivot
Published By: QuickPivot     Published Date: Aug 26, 2015
3 ways to avoid the personalization hall of shame.
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content management system
    
QuickPivot
Published By: QuickPivot     Published Date: Oct 20, 2015
Email effectiveness remains strong but the connected marketing organization fuels growth
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customer interaction, channel attribution, email effectiveness, marketing
    
QuickPivot
Published By: QuickPivot     Published Date: Jan 28, 2016
How do marketers appropriately identify, score, and employ behavior breadcrumbs when ever-growing complex digital paths, intentions, channels, and devices fragment our view of the customer?
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quickpivot, cross-channel, consumer behavior, marketing attribution, marketing solutions
    
QuickPivot
Published By: QuickPivot     Published Date: Jan 28, 2016
As our framework for channels and devices continues to broaden, so, too, does the strategy and technology stack needed to deliver the right content.
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quickpivot, iot, content strategy, omnichannel, multichannel, marketing solutions
    
QuickPivot
Published By: QuickPivot     Published Date: Mar 28, 2016
Welcome to the retail landscape of 2016. Customer data is a monster unleashed. Newly self-aware customers and rapidly advancing technology create challenges for brands looking to get a foothold and truly deliver the relevant, real-time experiences those customers have come to expect. QuickPivot’s research brief “2016 Retail Predictions, Insights from Industry Gurus”, provides the insights businesses like yours need.
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retail, commerce, shopping, mobile, insights, predictions, channels, sales, data, niche, audience
    
QuickPivot
Published By: QuickPivot     Published Date: Aug 02, 2016
How to evaluate vendor technology and services to make your organization stronger
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quickpivot, marketing, social media, campaigns, partner strategy, vendors, business objectives, marketing strategy, big data, marketing technology stack, customer experience, personalization, predictive analytics
    
QuickPivot
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