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Published By: Vendor Guru     Published Date: Dec 21, 2007
Managing customer relationships profitably is a challenge many businesses face. Increasingly available information and customer choices translate into a decrease in automatic loyalty. New distribution and communication channels create more complex customer interactions. Implementing powerful technology enablers may be prohibitively expensive for many firms.
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crm, customer relationship management, crm solution, crm software, loyalty, customer loyalty, customer satisfaction, customer interaction, profitability, vendorguru, vendor guru, quinstreet, vendor guru general campaign, best practices, customer experience management
    
Vendor Guru
Published By: Vendor Guru     Published Date: Dec 21, 2007
Small and medium businesses (SMBs) continue to fuel demand for customer relationship management (CRM) systems, and more software firms are stepping up to offer appropriate technologies. SMBs, defined as companies with 1,000 or fewer employees, are searching for CRM solutions that will allow them to satisfy customers, control costs, and comply with various government regulations. But when choosing CRM software, it’s important to keep in mind that the needs of small and medium businesses aren’t always the same.
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customer satisfaction, customer retention, crm, crm solution, customer relationship, customer service, vendorguru, vendor guru, quinstreet, retention, smb, small business, soho, small business crm, vendor guru general campaign, small business networks, customer experience management
    
Vendor Guru
Published By: Vendor Guru     Published Date: Dec 21, 2007
This white paper examines the details of how to gain improved customer retention and acquisition for a lower overall investment by defining basic CRM functionality needed by most organizations to achieve their customer goals and objectives.
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crm, crm tool, crm tools, crm solutions, customer retention, retention, customer relationship, customer satisfaction, customer service, repeat business, loyalty, vendorguru, vendor guru, vendor guru general campaign, quinstreet, best practices, customer experience management
    
Vendor Guru
Published By: Vendor Guru     Published Date: Dec 21, 2007
Since the 1990s, the customer relationship management (CRM) concept has been embraced by the business world as a way to forge, maintain, and improve bonds with customers. Previously, many companies focused mainly on gathering consumer data for their own use. However, once businesses began to understand the value of allowing customers to dialog about their needs, they began implementing more systems that invited customer feedback.
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vendor guru custom question campaign, crm tool, crm solution, crm tools, crm, customer relationship, customer centric, customer-centric, customer data, data integration, feedback, vendor guru, vendorguru, quinstreet, loyalty, customer service, contact management
    
Vendor Guru
Published By: Vendor Guru     Published Date: Dec 21, 2007
Customer relationship management (CRM) systems are being implemented by a variety of companies looking for a competitive advantage in the global marketplace. Without customer loyalty, many companies won’t be able to thrive and grow. Today’s consumers are more demanding because they have a greater variety of choices, including doing business on the Internet and via automated phone systems. Many expect access to customer service 24 hours a day.
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vendor guru custom question campaign, vendor guru, vendorguru, quinstreet, crm, crm tool, crm solution, customer service, customer relationship, data integration, marketing automation, sales management, analytics, business analytics, analytical applications
    
Vendor Guru
Published By: Vendor Guru     Published Date: Dec 21, 2007
In a 2006 survey conducted by CRMGuru, 50% of the respondents indicate that they base their satisfaction with a company on the sum of "interactions with a brand's products, services, and people." How does your company measure up? You have an excellent product, your customer service department is highly responsive, and your personnel have received extensive training.
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customer satisfaction, customer retention, crm, crm solution, customer relationship, customer service, vendorguru, vendor guru, quinstreet, retention, smb, small business, soho, small business crm, vendor guru custom question campaign, small business networks
    
Vendor Guru
Published By: Pivotal CRM     Published Date: Dec 21, 2007
Most businesses today are under increasing pressure to respond to change expeditiously—to adapt to the ongoing needs and demands of their customers, the changing competitive landscape, and the evolution of the marketplace. An organization’s CRM system can either effectively support or hinder their business agility and capacity to respond to change, affecting overall corporate performance and customer satisfaction.
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pivotal, crm, customer relationship management, sfa, sales force automation, salesforce, flexibility, architecture, technical architecture, 3-tier, three-tier, structure, integration, adaptability, customization, configuration, pivotal, pivotal crm, quinstreet
    
Pivotal CRM
Published By: Pivotal CRM     Published Date: Dec 21, 2007
In this paper, learn how with the right CRM solution, information workers can increase productivity, improve customer service, and boost collaboration, while the business simplifies complex processes, increases sales, and reduces costs.
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information worker, crm, microsoft, office, customer relationship management, user adoption, information management, data management, information overload, productivity, integration, pivotal, pivotal crm, quinstreet, application integration
    
Pivotal CRM
Published By: Pivotal CRM     Published Date: Dec 21, 2007
For more than a decade, Pivotal CRM has been the choice of Microsoft-centric organizations that want the flexibility to model their specific business practices within their customer relationship management system. The Pivotal CRM product line leverages the Microsoft technology stack to provide usability and productivity advantages through integration to Microsoft Office, and more.
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pivotal, crm, customer relationship management, microsoft, partner, partnership, alliance, product, direction, sedna, 6.0, .net, web services, soa, service oriented arthitecture, architecture, tier, flexibility, usability, future
    
Pivotal CRM
Published By: Quinstreet - Netapp     Published Date: Jun 11, 2012
Find out why the the FAS2240 is an appealing product to small and midsize businesses. Receive your complimentary white paper now!
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netapp, network storage, cloud computing, virtualization, storage efficiency, data storage, information management, nas
    
Quinstreet - Netapp
Published By: Quinstreet - Netapp     Published Date: Jun 11, 2012
Download this ROI study from Wikibon for a business case analysis that oultines the savings that come from adopting unified storage.
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netapp, network storage, cloud computing, virtualization, storage efficiency, data storage, information management, nas, storage
    
Quinstreet - Netapp
Published By: Quinstreet - Netapp     Published Date: Jun 11, 2012
For midsized firms, the benefits of reduced IT infrastructure complexity, lower power and cooling costs, and space savings are all attractive, but the real long-term benefits are related to operational efficiency. Download this paper to learn more.
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netapp, network storage, cloud computing, virtualization, storage efficiency, data storage, information management, nas, storage
    
Quinstreet - Netapp
Published By: Quinstreet - Netapp     Published Date: Jun 11, 2012
On the surface, the move to consolidate IT resources and virtualize infrastructure might seem to be a straightforward exercise, but IDC found the process to be as challenging as any other high-reward project. Download this paper to learn more.
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netapp, network storage, cloud computing, virtualization, storage efficiency, data storage, information management, nas, storage
    
Quinstreet - Netapp
Published By: Quinstreet - Netapp     Published Date: Jun 11, 2012
After years of adding servers and storage hardware to keep up with demand, the Balwin-Wallace College invested in an initiative to virtualize and consolidate its sprawling computing and storage infrastructure. Download this study to see the results.
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netapp, network storage, cloud computing, virtualization, storage efficiency, data storage, information management, nas, storage
    
Quinstreet - Netapp
Published By: QuinStreet     Published Date: Feb 05, 2009
This white paper details how Web 2.0 technologies support business strategies by improving efficiency and productivity as well as harnessing knowledge through collaboration. They also reduce IT costs by simplifying integration and improving IT administration and maintenance.
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quinstreet, web 2.0, social computing technologies, erp applications, enterprise applications, technology applications, data management, web services
    
QuinStreet
Published By: QuinStreet     Published Date: Feb 05, 2009
As the world continues to analyze energy availability and the long-term effects of climate change, businesses too are turning their attention to an area of opportunity—reduction of carbon emissions, energy conservation and supply chain sustainability. Many businesses are finding that these initiatives go beyond simple good-citizenship to real business opportunities and bottom line savings that can contribute financial value to the organization while meeting demanding customer requirements. Join Today!
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quinstreet, csr, corporate social responsibility, globalization, product lifecycle management, plm, performance management, performance measurement, it management, green computing
    
QuinStreet
Published By: QuinStreet     Published Date: Feb 09, 2009
Most businesses realize a significant return on their investment within eighteen months of implementation of VoIP. According to a recent study by PC World, businesses realize an average net savings of 20 to 30 percent when they switch from their legacy phone system to VoIP. The initial investment can come with a hefty price tag, however.
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quinstreet, voip, save with voip, ip telephony, voip savings, pstn, public switched telephone network, enterprise applications
    
QuinStreet
Published By: QuinStreet     Published Date: Feb 09, 2009
Between cost savings and the efficiency of a converged voice-data network, VoIP presents an attractive case for shoring up business communications expenses in a down economy.The VoIP value proposition is so strong that industry analysts are anticipating continued growth in IP telephony through 2009.
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quinstreet, voip, voice-data network, business communications, recession, enterprise applications, ip telephony
    
QuinStreet
Published By: Quinstreet - Infosec     Published Date: Jun 11, 2012
Results from the 2nd Annual Cost of Cyber Crime Study, clearly illustrate that despite increased awareness of the impact of cybercrime, cyber attacks continue to occur frequently resulting in serious financial consequences for business and government
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Quinstreet - Infosec
Published By: Quinstreet - Infosec     Published Date: Jun 11, 2012
Ponemon Institute presents the findings of The Insecurity of Privileged Users - outlines the current threats to an organization's sensitive and confidential data created by a lack of control and oversight of privileged users in the workplace.
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security, enterprise applications
    
Quinstreet - Infosec
Published By: Quinstreet - Infosec     Published Date: Jun 11, 2012
There are wide variations in the level of SIEM technology support for specific use cases, so understanding them is a prerequisite for selecting the best product in a given situation
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security, enterprise applications
    
Quinstreet - Infosec
Published By: Quinstreet - Infosec     Published Date: Jun 11, 2012
The Magic Quadrant evaluates vendors based on their Completeness of Vision and Ability to Execute and positions them in one of the following quadrants: Leaders, Challengers, Visionaries or Niche Players. Receive your complimentary white paper Now!
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security, enterprise applications
    
Quinstreet - Infosec
Published By: Quinstreet - Infosec     Published Date: Jun 11, 2012
The HP ArcSight Express ESM solution contains the new ArcSight CORR Engine, a breakthrough technology that delivers industry-leading performance in log correlation and storage enabling you to thwart complex attacks your organization faces today.
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security, enterprise applications
    
Quinstreet - Infosec
Published By: Lumension     Published Date: Aug 25, 2014
Advanced Persistent Threat (APT) attacks exploit a single vulnerability and then use that foothold to penetrate more systems and gain access to more corporate information. A recent QuinStreet web seminar, sponsored by Lumension, discussed APT attacks and tactics for preventing them. This paper summarizes the talks given during that web seminar.
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key tactics, apt, attacks, prevention, systems, security
    
Lumension
Published By: Vendor Guru     Published Date: Jan 04, 2008
Today, companies can prosper from a wide range of computer telephony integration (CTI) solutions. CTI is the full integration of voice and data systems. The convergence of computer systems with call center operations adds increased scalability and muscle to existing business operations.
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contact center, call center, call center management, call center improvements, call center productivity, productivity, vendor guru, vendor guru telephony, vendorguru, vendorguru telephony, quinstreet
    
Vendor Guru
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