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Published By: SugarCRM     Published Date: Feb 04, 2016
SugarCRM has leveraged IBM and other strategic partnerships to broaden its omnichannel appeal to enterprises, making Sugar a strong alternative to Salesforce.com, Microsoft, Oracle and SAP. Learn how SugarCRM's four-pillar strategy enables businesses to create extraordinary customer experiences.
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sugarcrm, ecosystem, ibm, strategic partnerships, omnichannel capabilities, salesforce.com, customer experience
    
SugarCRM
Published By: Epicor     Published Date: Oct 07, 2009
Pressures to reduce costs continue to outweigh all other business drivers impacting Enterprise Resource Planning (ERP) in 2009. ERP has become more than a necessary infrastructure; it is also a strategic weapon in streamlining and accelerating business processes - while providing visibility to those processes throughout the enterprise.
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erp, enterprise resource planning, enterprise applications, integrated suite, roi, tco, inventory reduction, sap, oracle, manufacturing, crm, visibility
    
Epicor
Published By: SAP Inc.     Published Date: Jul 28, 2009
Data quality is an elusive subject that can defy measurement and yet be critical enough to derail any single IT project, strategic initiative, or even a company as a whole.
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roi, data quality, sap, return-on-investment, crm, erp, enterprise resource management, customer relationship management, crm, business intelligence, referential integrity, sql, data quality scoring, target marketing, enterprise applications, data management
    
SAP Inc.
Published By: SAP Inc.     Published Date: Jul 28, 2009
Learn from today's sales leaders who have benefited from building a sales strategy based on a position of deep customer knowledge.
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sap, sales organization, best-run, sales opportunity, sales strategy, customer database, crm, customer relationship management, actionable intelligence, business intelligence, sales cycle, americas’ sap users’ group, asug, talent, price and margin management, pmm, enterprise applications, platforms
    
SAP Inc.
Published By: SAP Inc.     Published Date: Jul 28, 2009
In this paper, Frank Dravis, Six Factors Consulting, discusses how even with the finest marketing organizations, the success of marketing ultimately comes down to the data.
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single platform, data integration, data quality, quality management, soa, architecture, soa, sap businessobjects data services, platform, sap, service-oriented architecture, xl 3.0, data management, developer, source, data integration, business intelligence, legacy, crm, customer relationship management
    
SAP Inc.
Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
In the customer service solutions Forrester Wave for enterprise organizations, we identified the 11 most significant customer service solutions eGain, Microsoft, Moxie, Oracle Service Cloud, Oracle Siebel CRM, Pegasystems, Salesforce, SAP Cloud for Service, SAP CRM, SugarCRM, and Verint and researched, analyzed, and scored them. This report details our findings on how well each vendor fulfills our criteria and where it stands in relation to other vendor solutions in order to help customer service professionals select the right partner for their customer service initiatives.
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oracle, service cloud, service management, customer interaction, best practices, business analytics, business intelligence
    
Oracle Service Cloud
Published By: Microsoft     Published Date: Jul 20, 2018
In our 35-criteria evaluation of sales force automation (SFA) providers, we identified the 10 most significant ones bpmonline, CRMNEXT, Infor, Microsoft, NetSuite, Oracle, Pegasystems, Salesforce, SAP, and SugarCRM and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) professionals make the right choice.
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Microsoft
Published By: SAP     Published Date: Sep 12, 2012
Read an analysis of how the addition of SAP Sybase ASE as SAP's preferred database for SAP Business All-in-One solutions can reduce the overall total cost of ownership (TCO) for the database and optimize performance of SAP Business All-in-One.
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sap, business all-in-one, crm, erp, enterprise resource planning, srm, supplier relationship management, business intelligence
    
SAP
Published By: Cast Iron Systems     Published Date: Feb 14, 2008
Traditionally companies had only two choices for integrating SAP solutions, complex and expensive platforms like EAI or write custom code. Integration Appliances offer companies a third option, one that dramatically simplifies and accelerates SAP integration by using a “configuration, not coding” approach to rapidly connect SAP applications with a wide variety of applications, without burdening specialist resources.
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eai, sap, castiron, cast iron, enterprise resource planning, erp, crm systems, application integration, data integration
    
Cast Iron Systems
Published By: SAP     Published Date: Jun 23, 2009
In this paper, Frank Dravis, Six Factors Consulting, discusses how even with the finest marketing organizations, the success of marketing ultimately comes down to the data.
Tags : 
single platform, data integration, data quality, quality management, soa, architecture, soa, sap businessobjects data services, platform, sap, service-oriented architecture, xl 3.0, data management, developer, source, data integration, business intelligence, legacy, crm, customer relationship management
    
SAP
Published By: SAP     Published Date: Jun 23, 2009
Learn the importance of Data Quality and the six key steps that you can take and put into process to help you realize tangible ROI on your data quality initiative.
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roi, data quality, sap, return-on-investment, crm, erp, enterprise resource management, customer relationship management, crm, business intelligence, referential integrity, sql, data quality scoring, target marketing, enterprise applications, data management
    
SAP
Published By: SAP     Published Date: Jun 24, 2009
As information flows more freely in the business world, decisions need to be made quicker and based on sturdier data.
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business intelligence, smb, sap, small business, medium business, best-in-class, time-to-information, laggards, benchmarking, knowledge management, performance management, technology, erp, crm, maturity, dashboard, maturity, pace, roi, return on investment
    
SAP
Published By: SAP     Published Date: Jul 07, 2009
How do you know what to do to protect your current business and identify areas of future growth? How do you balance opportunity with risk? This paper helps answer those essential questions.
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sap, crm, supply chain management, enterprise resource planning, erp, business intelligence, information management, enterprise performance management, governance, risk compliance, voice of the customer, voc, ema, decentralization
    
SAP
Published By: SAP     Published Date: Jan 19, 2010
Your information can be one of your greatest assets - helping you stay on top of regulatory requirements, close to customers, and ahead of the competition. Organizations that pay attention to their data will be the ones to survive and thrive. So how do you obtain a complete view of your information when it is scattered across silos? Or integrate data from structured and unstructured data sources? Or help reduce the risk of inaccurate reporting? And how do you manage your information more effectively to help keep costs from spiraling out of control?
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sap, eim, enterprise information management, erp, crm, etl, information management, project management
    
SAP
Published By: SAP     Published Date: Jan 21, 2010
The goal of this article will be to contribute to the emerging dialog on the subject of business value by extrapolating from BI lessons learned and from DecisionPath Consultings experience working with Fortune 1000 customers and Government agencies.
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sap, business intelligence, data warehousing, enterprise application, erp, scm, crm, manufacturing, process engineering, readiness assessment, roi analysis, business value delivery
    
SAP
Published By: SAP     Published Date: Aug 03, 2010
Today, the ERP reality is very different, and much more beneficial, for smaller firms. A variety of options have emerged to address and overcome the key concerns and obstacles of the past. Learn about the drivers that force these executives to address an ERP decision, the considerations involved in those decisions, and critical implementation factors once an ERP decision is made.
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sap, business intelligence, erp, sme, shipping, transportation, enterprise applications, smb, saas, cloud, business intelligence, crm
    
SAP
Published By: SAP     Published Date: Nov 09, 2010
Read this technology brief from Ziff Davis Enterprises to learn about the benefits for an organization by taking a "greenfield" approach to enterprise mobility.
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sap, mobility, competitive edge, greenfield, enterprise mobility, mobile, applications, sybase, crm, mobile data systems, mobile workers, wireless infrastructure
    
SAP
Published By: SAP     Published Date: Feb 10, 2011
Tap directly into the findings of an exclusive survey by IDG Research and Sybase with this new white paper that define the current state of mobility. More importantly it underscores specific ways IT can and should behave to proactively deal with the fast-developing world of enterprise mobility. Download it now to learn more about how the "Consumerization of IT" presents a wealth of business opportunities for IT management.
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sap, mobility, competitive edge, greenfield, enterprise mobility, mobile, applications, iphone, crm, erp, mobile data systems, mobile workers, wireless infrastructure
    
SAP
Published By: SAP     Published Date: Feb 10, 2011
The recession notwithstanding, mobile devices continue to be purchased in record numbers, pouring into the organization. These devices are coming in a wide variety of hardware and operating system types, making their management and security a big IT challenge. This IDG Playbook is designed to help guide your strategy to manage and secure the booming mobile environment.
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sap, mobility, competitive edge, mobile workers, enterprise mobility, mobile, applications, iphone, crm, erp, mobile landscape, mobile computing, mobile data systems
    
SAP
Published By: SAP     Published Date: Dec 20, 2010
This article will discuss how SAP is working to enable mobility for its customers and provide an overview of several of SAP's key mobility tools and applications.
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sap, mobility, competitive edge, mobile workers, sybase, enterprise mobility, mobile, applications, iphone, crm, erp, mobile landscape, sms, mms, meap, mobile computing, mobile data systems, wireless infrastructure
    
SAP
Published By: SAP     Published Date: Oct 05, 2010
This paper will examine the state of consumer mobile in retail today, Driven in part by RSR's research among retailers as well as a look at the mobile use---cases that retailers have currently deployed.
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sap, mobility, competitive edge, mobile workers, shopper, ecommerce, consumer mobile, enterprise mobility, mobile, applications, iphone, crm, erp, mobile landscape
    
SAP
Published By: SAP     Published Date: Mar 25, 2011
Check out this case study describing how Colmobile, Israel's largest auto importer, is using SAP CRM to deliver a differentiated customer experience. (Bloomberg Businessweek Research Services, 2011)
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sap crm, customer experience, customer-centric infrastructure, integration application, best practices
    
SAP
Published By: SAP     Published Date: Mar 25, 2011
Read this case study of how Switzerland's largest retailer, Coop, is delivering mobile commerce on the iPhone using SAP CRM. (Bloomberg Businessweek Research Services, 2011)
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sap crm, loyalty, sales, iphone shopping app
    
SAP
Published By: SAP     Published Date: Mar 25, 2011
Read the article about SAP Rapid Deployment Solutions for SAP CRM. The article answers three important questions about these solutions, discussing what functionality is available, why you can be sure the implementation will bring rapid benefits, and where you can find more information. (SAPinsider, Jan - March 2011 )
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sap rapid deployment solutions, sap crm, rds for sales, rds for marketing, sap
    
SAP
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