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service mangement

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Published By: IBM UK - ISM&S Storage     Published Date: Nov 17, 2011
Working with CVSI to deploy IBM Tivoli, BladeCenter and System Storage technologies
Tags : 
data growth, data, storage, blade, back up, backup, tivoli, rpo
    
IBM UK - ISM&S Storage
Published By: Genesys     Published Date: Apr 25, 2013
Adopting a proactive approach to customer service has the potential to attract customers rather than losing them, to drive growth and innovation instead of hindering both.
Tags : 
customer service, cast study, change mangement, service, oriented, relationship management, customer interaction, best practices
    
Genesys
Published By: BMC Software     Published Date: Oct 21, 2013
In this Industry Insight, BMC discusses how utilizing a SaaS approach to IT Service Management can position your IT organization to best manage the growing number of cloud-based services along with your enterprise’s internal systems.
Tags : 
bmc, bmc software, itsm, service mangement, it management, itil, cloud, cloud service
    
BMC Software
Published By: IBM     Published Date: Oct 10, 2013
When you’re faced with growing expectations to create business value with limited resources, where can you turn? Increasingly, IT organizations are looking to trusted IT services providers like IBM to help reduce cost, manage complexity, maintain leading-edge skills and adopt technology innovation. Read the white paper to find out how managed services and cloud computing can help you deliver on the transformation agenda your business requires. Plus get guidance on the top 10 criteria to consider when selecting an external partner.
Tags : 
cloud computing, managed services, it service providers, ibm, cost reduction, complexity mangement, it organization, partnership
    
IBM
Published By: Dell     Published Date: Jul 30, 2012
This Executive Brief is one of five installments in this series that will examine trends you need to include in your IT planning in 2012.
Tags : 
disaster recovery, integrated management, service mangement, cloud computing, deskto virtualization, multivendor solutions, virtual appliances, virtualization
    
Dell
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In this webinar Black Duck Software (www.blackducksoftware.com), together with representatives of SAP, will review the benefits open source offers to development organizations, the management challenges it presents, and approaches for addressing those challenges.

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