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Published By: Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017     Published Date: Jul 12, 2017
The manufacturing industry has entered a completely new technological realm that did not even exist five years ago. Three industrial revolutions forever changed manufacturing—and the world—and the fourth is now underway. Factories have had to adapt rapidly with the advent of advanced automation and robotics as well as software to manage processes and control. The onset of digital manufacturing accelerates the need for new approaches. While consumers typically embrace disruptive technology with enthusiasm, manufacturers inevitably approach new technology with caution, carefully evaluating how it can improve their businesses. Eventually, however, caution must be replaced with innovation to ensure survival. Those organizations that find themselves on the wrong side of the technology curve today will face increasing challenges to remain competitive as time marches forward.
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supply chain management, scm, manufacturing, digital manufacturing
    
Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017
Published By: MarkLogic     Published Date: Jun 21, 2017
Global financial organizations are facing increasing demands from the business for more granularity, transparency, reporting and security. If you’re on the IT side, you know this adds a different set of ‘mores’ to the equation: More duplication, delays, and people. What’s the net-net? More cost and more risk. You can balance the scales to satisfy those demands. And it starts with thinking differently about data management. Our financial services technology experts will explore the implications of governance, risk and compliance (GRC) imperatives. You’ll learn: • Why data is at the heart of an effective and dynamic GRC strategy • Why technological capabilities used to enable standard GRC programs can reduce transparency and prevent you from gaining a holistic view of your data • A new approach to data can provide the business with complete transparency • Review a sample regulatory reporting architecture Stop burning time on tooling — and start building a dynamic GRC strategy that can
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banking, financial services, data management, silos, data strategy, transparency, data governance, regulation, data architecture, compliance, reporting
    
MarkLogic
Published By: Citrix     Published Date: Jun 03, 2015
This paper reveals 10 questions that will dramatically boost your focus and provide the clarity you need to jump start the process.
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transform and idea into a business, start a business, new business, set up new business, steps to start a new business, tips to start a new business, questions to start a new business, business process management, project management
    
Citrix
Published By: ClickExpress     Published Date: May 01, 2013
Mobile Workforce Management solutions enable companies to deliver superior field service and customer satisfaction (see Part I, Setting The Stage For Best Practices Service Performance). However, a successful Mobile Workforce Management transformation is dependent upon many factors beyond simply deploying new technology. It requires a full understanding of the overall business objectives, a keen understanding of historical processes, a standard system of key performance metrics along with the organization’s current performance in those metrics, and effective communication to ensure organizational readiness and project execution.
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mobile, management, workforce, technology, solutions, field service, customer satisfaction, management, organization
    
ClickExpress
Published By: LogMeIn Rescue     Published Date: Oct 21, 2013
Customer service has evolved from a reactive activity viewed largely as a cost center-based tactical necessity, to a proactive management task that can in many ways set a company apart from the competition. At the same time, the channels by which customers receive support are growing and fragmenting very rapidly. The telephone is still the primary mode of support, but is steadily declining as text, social media, chat, knowledge bases, email and online communities provide new avenues for customers to get the help they need. Some organizations are embracing this evolution by implementing technologies that enable them to interact with customers regardless of the channel or the device they’re using. This approach not only improves customer service, but also boosts the brand image and helps companies achieve broader business goals.
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logmein, infoworld, customer service, customer support, support, support strategy, social media, mobile support, email support, remote pc access software, remote desktop connection, remote computer support, customer support channels, customer experience management
    
LogMeIn Rescue
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In this webinar Black Duck Software (www.blackducksoftware.com), together with representatives of SAP, will review the benefits open source offers to development organizations, the management challenges it presents, and approaches for addressing those challenges.

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