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ITIL Version 3 Frequently Asked Questions

Published By: XaSystems Published Date: Aug 16, 2007

This list of Frequently Asked Questions provides answers to important questions affecting ITIL professionals, including the significant differences between version 2 and 3, the impact on investments in publications and training, and how other standards align with version 3.

Tags :

itil, faq, faqs, frequently asked questions, it infrastructure library, xa systems, xasystems, best practices, infrastructure, itil v3, itil v2, itil v.3, itil v.2, service management

ITIL Version 3 Quick Reference Card

Published By: XaSystems Published Date: Aug 16, 2007

This quick reference guide provides an easy to use snap shot of key ITIL version 3 practices and concepts. In addition, it provides a visual map between ITIL Version Service Delivery and Support books to the new ITIL Version 3.

Tags :

itil, it infrastructure library, xa systems, xasystems, best practices, infrastructure, itil v3, itil v2, itil v.3, itil v.2, education, learning, reference, guide, service management

Open Source as a Strategic Business Enabler Webinar With Black Duck Software, Highlighting SAP Case

In this webinar Black Duck Software (www.blackducksoftware.com), together with representatives of SAP, will review the benefits open source offers to development organizations, the management challenges it presents, and approaches for addressing those challenges.

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