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IT Management

IT Management includes a variety of functions for managing computers in a networked environment, including software distribution, version control, backup & recovery, job scheduling, virus protection and performance and capacity planning.
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White Paper Published By: Absolute Software     Published Date: May 31, 2016
This is arguably the most unsettling time in history to be a CIO. The IT landscape is shifting at a rapid pace with advances in social media, mobility and big data. The proliferation of advanced robotics is just around the corner and the Internet of Things is connecting even the most mundane objects to the internet—and probably the corporate network. Back in the 1990s, most computer hackers were interested in gaining access to networks purely for kudos among their peers. Today hackers have monetized their skills and make their living from finding vulnerabilities in IT networks.
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data, big data, security, corporate network, mobility
    
Absolute Software
White Paper Published By: Absolute Software     Published Date: May 31, 2016
The release of a new Microsoft operating system is always an important event for IT departments, and Windows 10 is no exception. IT organizations and end users have been looking forward to a wide range of new features in Windows 10, with interest particularly high as users of Windows 7 and 8 can upgrade for free.
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data, security, mobility, mobile computing, best practices
    
Absolute Software
White Paper Published By: EMC Converged Platforms     Published Date: May 26, 2016
Land Rover BAR has sharpened its competitive edge with VCE VxRail™ Hyper-converged Infrastructure Appliance incorporating VMware virtualization and EMC VNX storage and Isilon, to accelerate collaboration on boat development and honing sailing tactics.
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infrastructure management, business management, best practices, application performance, application management
    
EMC Converged Platforms
White Paper Published By: Pega     Published Date: May 25, 2016
The shift to digital business continues to gain momentum with no signs easing anytime soon. Smart organizations realize this and are accelerating investments in projects that put digital technologies at the center of their business models. The new requirements of digital transformation are forcing a major change in how companies evaluate and deploy Business Process Management (BPM) platforms and services. In “The Forrester Wave™: BPM Platforms For Digital Business, Q4 2015” report, the research organization used a 31 criteria evaluation process identifying the 12 most significant software providers in the category. Download this Forrester Wave report and gain insight regarding how well each vendor fulfills the criteria and where they stand in relation to each other to help enterprise architecture (EA) professionals select the right partner to manage their business’ critical content.
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digital business, technology, best practices, forrester, enterprise
    
Pega
White Paper Published By: Pega     Published Date: May 25, 2016
Customer service is the cornerstone of a great customer experience. However, in today’s digital consumer age, organizations no longer decide how customer-centric their companies are, the customers do. According to the “The Forrester Wave™: Customer Service Solutions For Enterprise, Q4 2015” report, customer service technology investments are one of the top five most focused on investments that companies made in 2015. Why? Because good customer service boosts long-term loyalty. This report identifies the 11 most significant customer service solutions with Pegasystems ranking as a leader. Download this Forrester Wave report and get detailed findings on how well each vendor fulfills Forrester’s criteria and where they stand in relation to other vendor solutions in order to help customer service professionals select the right partner for their customer service initiatives.
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best practices, customer service, forrester, wave report, technology
    
Pega
White Paper Published By: Pega     Published Date: May 25, 2016
Customer insights professionals face the challenging task of delivering contextually relevant experiences across the customer life cycle. They need to work with their business technology counterparts to integrate enterprise marketing technologies that manage customer data, provide real-time analytics and insights, and automate cross-channel interactions. Here is where Real-Time Interaction Management (RTIM) is critical, according to The Forrester Wave™: Real-Time Interaction Management, Q3 2015 report, which identified the 11 most significant technology providers in this space across 35 criteria. Forrester defines RTIM as “Enterprise marketing technology that delivers contextually relevant experiences, value, and utility at the appropriate moment in the customer life cycle via preferred customer touchpoints,” and identifies Pegasystems as one a leader in this very diversified pack. Download this Forrester Wave report to
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interaction management, business technology, enterprise, forrester, best practices
    
Pega
White Paper Published By: Pega     Published Date: May 25, 2016
CRM Provides The Cornerstone Of A Great Customer Experience
Tags : 
best practices, competitive advantage, pegasystems, business practices, business analytics
    
Pega
Case Study Published By: Staples Business Advantage     Published Date: May 24, 2016
Learn the strategy one major university employed recently to streamline its printer management and unleash its IT staff on much more pressing priorities.
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it case study, mps, printer fleet, it management
    
Staples Business Advantage
White Paper Published By: Dynatrace     Published Date: May 20, 2016
In this eBook, we will: -Tell you how to get started with performance metric monitoring -Share real-life examples of application failures and how to avoid them by using 7 key metrics to find problems early on -Show you how stuff really works in "the life of a metric" and how to integrate performance metrics into automation tools throughout your application delivery chain Get the right processes and metrics in place to support continuous delivery and build a better digital experience, faster.
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dynatrace, software delivery, digital, performance metrics, mobile consumer
    
Dynatrace
White Paper Published By: Dynatrace     Published Date: May 20, 2016
For all Development Managers, Operations Managers and DevOps Managers, this eBook by DevOps advocate and author Gene Kim will clearly outline: - How leaders are 2.5x more likely to exceed profitability, market share and productivity goals through DevOps - Why your IT delivery model needs to be continuous and collaborative to meet demands for more features faster - Which Milestones to have in mind when plugging performance into the four pillars - culture, automation, measurement and sharing - How identifying bad patterns earlier in development prevents them from making it into production Start accelerating your own results; read this eBook now.
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dynatrace, software development, devops, results, productivity
    
Dynatrace
White Paper Published By: Dynatrace     Published Date: May 20, 2016
Goodbye War Room, Hello DevOps 2.0: 6 ways to increase quality and speed in application deployment In this eBook, we'll focus on what you need to do to continue to transform: - Ask the right questions and get the right answers to act efficiently when there is a problem - Level-up development, test, and operations capabilities to build in quality right from the start - Identify the priorities for your business so you can give teams laser-like focus on what matters most - Define a common set of metrics based upon shared goals to do what good agile teams do well — collaborate
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dynatrace, devops, software development, speed, application development
    
Dynatrace
White Paper Published By: Dynatrace     Published Date: May 20, 2016
The Art of DevOps: Embark on a mission to continuously deliver assets to the operational battlegrounds safely, securely, and quickly. This eBook gives you, a veteran of application development wars, recommendations that will put you at strategic advantage to win today's war: - Supplement manual tests with automated testing - Add advanced performance monitoring technology to your arsenal to prevent problems from infiltrating your code after check-in - Leverage best-in-class communications and advanced performance monitoring to quickly identify and prevent casualties resulting from poor performance
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dynatrace, devops, software development, application development, testing
    
Dynatrace
White Paper Published By: VMware AirWatch     Published Date: May 19, 2016
In Forrester’s 25-criteria evaluation of enterprise mobile management (EMM) vendors, we identified the 11 most significant EMM providers — AirWatch by VMware, BlackBerry, Citrix, Good Technology, IBM, Landesk, Microsoft, MobileIron, SAP, Sophos, and Soti — and analyzed their offerings. This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help infrastructure and operations (I&O) professionals select the right partner for their enterprise mobile management.
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mobile management, best practices, providers, vendors, enterprise
    
VMware AirWatch
White Paper Published By: VMware AirWatch     Published Date: May 19, 2016
We work at home. We take conference calls in the backseat of a taxi. We even tap out emails from 30,000 feet. Mobility is radically redefining the way we work, because it’s redefining where and when we can work. It’s why Keith Perske, executive managing director of workplace innovation for Collier’s, thinks it’s time to adopt a new description of the workplace: “Today’s workplace is an integrated set of locations, technology, programs and work practices that connect people and enable employees to contribute and be productive. That’s the new workplace definition.” And with the emergence of this modern workplace, users are expecting a mobile experience that’s simple, convenient, and a boon to their productivity. In order to deliver on these expectations, IT organizations are making business mobility a priority in their investment decisions. Which is why we’ve identified five potent mobility trends that warrant attention and also present opportunities to transform the enterprise
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technology, innovation, work practices, best practices, mobility
    
VMware AirWatch
White Paper Published By: VMware AirWatch     Published Date: May 18, 2016
In this paper, we discuss why a bring-your-own-device (BYOD) approach to workforce mobility can be a compromise-free approach, and then how the combined capabilities of Samsung KNOX and Enterprise Mobility Management from AirWatch by VMware turn this compromise-free approach into reality.
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mobile management, mobile devices, enterprise management, information technology, best practices
    
VMware AirWatch
White Paper Published By: VMware AirWatch     Published Date: May 18, 2016
A Google Trends search for “BYOD” reveals it is a fairly new term, appearing in news publications for the first time in late 2011. BYOD is one part of a much larger, deeper-rooted trend: The consumerization of IT, which can be traced back to the early 2000s. Around that time, most everyone had a personal computer, which enabled them to work from home after hours – and to realize the benefits of using the devices that they had carefully chosen and were comfortable using, rather than the corporate devices their IT departments had issued them. BYOD and the consumerization of IT continued to grow as devices became cheaper and more connected. Where IT leaders were once solely concerned with reining in all the unapproved devices accessing the corporate network, a recent Intel and readwrite report that shows 49 percent of U.S. IT managers “strongly agree that BYOD improves worker productivity.” The next era of BYOD has arrived, and IT departments are thinking about it as a strategic value-ad
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productivity, best practices, business intelligence, business management, information technology
    
VMware AirWatch
White Paper Published By: Tripp Lite     Published Date: May 17, 2016
As wattages increase in high-density server applications, providing redundant power becomes more challenging and costly. Traditionally, the most practical solution for distributing redundant power to 208V server racks above 5 kW has been to connect dual 3-phase rack PDUs to dual power supplies in each server. Although this approach is reliable, there is a better way. Tripp Lite has developed a patent-pending high-capacity 3-phase rack ATS specifically designed to deliver efficient, reliable redundant power to high-density clustered server environments. This White Paper will: • Explain the redundancy challenges for high-density server racks • Compare traditional dual PDU and 3-phase rack ATS redundancy setups • Outline the benefits of using a Tripp Lite 3-phase rack ATS
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server, applications, wattage, power, high density
    
Tripp Lite
White Paper Published By: SAS     Published Date: May 17, 2016
This report provides a guide to some of the opportunities that are available for using machine learning in business, and how to overcome some of the key challenges of incorporating machine learning into an analytics strategy. We will discuss the momentum of machine learning in the current analytics landscape, the growing number of modern applications for machine learning, as well as the organizational and technological challenges businesses face when adopting machine learning. We will also look at how two specific organizations are exploiting the opportunities and overcoming the challenges of machine learning as they’ve embarked on their own analytic evolution.
Tags : 
oreilly, evolution of analytics, sas, machine learning, analytics landscape
    
SAS
White Paper Published By: SAS     Published Date: May 12, 2016
This paper examines the barriers to adoption from an IT and end-user perspective, and shows how self-service analytics in general – and SAS Visual Analytics in particular – can eliminate these barriers. Self-service analytics empowers users to truly exploit the wealth of data available to them, while ensuring that the IT organization maintains governance and control over that data.
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sas, business analytics, it organization, networking, it management
    
SAS
White Paper Published By: F5     Published Date: May 12, 2016
This white paper illustrates the benefits of implementing F5.
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it infrastructure, infrastructure, security, application security management, security application
    
F5
White Paper Published By: SolidFire_NetApp     Published Date: May 10, 2016
This document includes general information about the Pure Storage architecture as it compares to SolidFire. Not intended to be exhaustive, it covers architectural elements where the solutions differ and impact overall suitability for the needs of the Next Generation Data Center (NGDC).
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data management, business practices, data center. data application, enterprise applications, business intelligence
    
SolidFire_NetApp
White Paper Published By: IBM     Published Date: May 09, 2016
Unlocking engineering insight for rapid innovation: Empower engineers to make the right decisions at the right times to support continuous engineering
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ibm, continuous engineering, engineering, internet of things, iot
    
IBM
White Paper Published By: IBM     Published Date: May 09, 2016
The clear benefits of agile development—better collaboration, incremental delivery, early error detection and the elimination of unnecessary work—have made it the default approach for many teams. Agile methods are also being adopted by systems engineering teams to deliver the same benefits. Some developers have questioned whether requirements fall into the category of unnecessary work, and can be cut down or even completely eliminated. Meanwhile, teams developing complex products, systems and regulated IT continue to have requirements-driven legacy processes. So how does requirements management fit in an agile world? This paper argues that requirements management can bring significant value to agile development in regulated IT and complex product development projects, and sets out the characteristics of an effective requirements management approach in an agile environment.
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ibm, watson, iot, internet of things, continuous engineering
    
IBM
White Paper Published By: IBM     Published Date: May 09, 2016
Agile methods have proven effective for software development and have grown in popularity across a number of software disciplines. Agile methods build capabilities using an iterative approach, as opposed to traditional approaches where requirements are defined early and designs are completed in full before a single line of code is written. Agile incrementally defines requirements with priorities, partial component designs and working systems that evolve through iterations called sprints. The question remains, however: Do the 12 agile principles apply to more than just software? Agile principles are in line with lean management’s approach. Given that, it seems as though agile principles should directly apply beyond software development. However, the answer is not straightforward, because differences between software and physical components affect how agile is applied. Let’s explore how agile can be applied in light of these differences.
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ibm, continuous engineering, watson, iot, internet of things
    
IBM
White Paper Published By: Thomson Reuters     Published Date: May 05, 2016
Emerging tax legislation and regulatory changes have proven a challenge to tax departments over the past couple years. How can your tax department come out on top? Explore what’s driving the game-changing shifts within direct tax and how a tax technology strategy enables exceptional tax management, propelling both your department and organization forward. Download the free white paper today.
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global tax compliance, corporate tax software, tax technology, thomson reuters onesource, corporate income tax
    
Thomson Reuters
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Sub-Categories: Desktop Management, Employee Performance, ITIL, Productivity, Project Management, Sarbanes Oxley Compliance, Service Management, Software Compliance

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