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Knowledge Management

Knowledge Management is an umbrella term for making more efficient use of the human knowledge that exists within an organization. The major focus of knowledge management is to identify and gather content from documents, reports and other sources and to be able to search that content for meaningful relationships.
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White Paper Published By: Coupa Software Inc.     Published Date: May 30, 2017
Whether you’re looking to make your first eProcurement purchase or expanding technology usage across the full range of spend management process, the Forrester Wave: eProcurement Report identifies leading eProcurement solutions.
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coupa, eprocurement, ecommerce, finance management, epayment
    
Coupa Software Inc.
White Paper Published By: UPS     Published Date: May 22, 2017
Learn how improved visibility, new tools, new monitoring capabilities and appropriate packaging can help drive down costs for shippers.
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ups, shipping, cold chain, 3pls, collaboration
    
UPS
White Paper Published By: HERE Technologies     Published Date: May 02, 2017
This Whitepaper reveals how location services deployed on-premises or in a hybrid cloud can address the needs of enterprises in multiple sectors, helping to improve customer experiences and protect valuable assets.
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location services, cloud, cloud computing, hybrid cloud, customer experience
    
HERE Technologies
White Paper Published By: Arena Solutions     Published Date: Mar 28, 2017
This white paper reports on how new innovations are helping accelerate new product introductions, improving collaboration with outsourced partners and suppliers, and enabling organizations to achieve compliance with confidence.
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arena solutions, arena, bill of materials, bom, product innovation
    
Arena Solutions
White Paper Published By: Inc.     Published Date: Feb 20, 2017
Learn from five inspiring entrepreneurs as they share their experiences growing their companies. From selling coffee to coding to world travel, they blazed different paths. Now they offer real-world, everyday advice that can make a difference.
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salesforce, small business, customer service, business growth, customer data
    
Inc.
White Paper Published By: IBM     Published Date: Jan 19, 2017
Read this article to understand how Box can revolutionize the way your marketing team creates campaigns in just five ways: 1. Complete projects, fast 2. Work with outside contractors and agencies, securely 3. Access files here, there and everywhere 4. Equip sales team with winning tools 5. Distribute campaign content easily
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ibm, marketing, box, ibm box, campaigns
    
IBM
White Paper Published By: Microsoft     Published Date: Jan 10, 2017
Field service management teams want to keep costs down, while improving their customer service relationships. Learn how Microsoft makes it happen.
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microsoft, internet of things, iot, field service management, mobile workers
    
Microsoft
White Paper Published By: Oracle     Published Date: Jan 09, 2017
This report explores how millennials want to use technology.
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hospitality, hotels, customer experience, hotel management, customer experience management
    
Oracle
White Paper Published By: Oracle     Published Date: Jan 09, 2017
Udostepniajac wnioski z badan restauratorom z calego swiata, dzial Oracle Hospitality dazy do wykazania, ze zarzadzanie kadrami i zaopatrzeniem oraz zapobieganie stratom sa globalnymi wyzwaniami, które mozna pokonac poprzez uczynienie technologii kontroli kosztów fundamentem dzialalnosci.
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hospitality, hotels, hotel management, millennials, customer experience
    
Oracle
White Paper Published By: Oracle     Published Date: Jan 09, 2017
The ubiquitous nature of mobile devices can seemingly diminish their value, making them a commodity to be taken for granted. But their true power hasn’t begun to be tapped — especially by hoteliers.
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mobility, mobile devices, hospitality, hotels, customer experience
    
Oracle
White Paper Published By: Microsoft     Published Date: Jan 05, 2017
Customer engagement requires an organization-wide commitment to creating meaningful connections, building relationships, and nurturing those relationships to establish trust and keep your brand top-of-mind.
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microsoft, customer service, customer engagement, digital sales, lead nurturing
    
Microsoft
Webinar Published By: IBM     Published Date: Dec 15, 2016
The new IBM MQ Appliance M2001 provides an optimized version of IBM MQ V8 that runs in a hardware appliance. IBM MQ provides universal messaging that allows applications, systems and services to connect and exchange information securely, reliably, rapidly and simply. Offering MQ capability in hardware appliances, additional features are provided, as well as some appliance benefits. This on-demand webcast will help you understand how your business can benefit from the IBM MQ Appliance, and where it can fit into your business today.
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ibm, middleware, mq appliance, ibm mq appliance m2001, knowledge management
    
IBM
Webinar Published By: Skillsoft     Published Date: Dec 13, 2016
Skillsoft has created an entirely new business skills portfolio based on in-depth research with end-users and eLearning enterprise buyers. The end result is a content pipeline of over one thousand, 3-5 minute micro-videos, packaged into over 240 new courses. Multi-dimensional and micro-sized, the new courses are flexible training and development solutions that target the need of diverse populations, at all stages of their career. The courses feature purposeful application of video treatments, including: • Well-acted, interactive scenarios • High-end animations • “TED-talk” style presentations • “How-to” videos • Whiteboard tutorials Watch a sample scenario-based course, Mobilizing Your Team to Take Action.
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business skills, training and development, knowledge management
    
Skillsoft
White Paper Published By: D+H     Published Date: Dec 12, 2016
Here are five things your bank can implement to exceed customer expectations and one-up your competition.
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customer service, online banking, customer experience, financial services, credit unions
    
D+H
Webinar Published By: Skillsoft     Published Date: Dec 07, 2016
There are many potential threats to your time and productivity in a typical workday. In this sample lesson from our new Improving Your Personal Productivity Business Skills course, learn how to eliminate the most common time wasters at work. Skillsoft's new line of business skills courses are designed for the modern learner. We’ve created fresh, new business skills videos in a variety of formats including scenario-based storytelling, animation, and panel discussions with subject matter experts. Watch a sample course, Avoiding Time Wasters in the Workplace.
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video courses, business skills courses, knowledge management
    
Skillsoft
White Paper Published By: Skillsoft     Published Date: Dec 06, 2016
Millennials are the first true “digital natives,” and because of this, they are often associated with driving new work practices and expectations. However, it is actually the ubiquity of technology, the accelerated pace of work and our consumer experiences that are driving new work practices, not millennials. New research tells us that to be engaging, L&D teams need to focus on modern learning rather than millennials.The formula for modern learning is: • Learner-centric • Micro/modular • Varied treatments • Retention-driven • Embedded • Mobile Download “Millennial Learning Myths and Misconceptions Prescriptions for a Modern Learning Strategy” for tips for enabling modern learning at your organization.
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learning, engagement, millennials, learning and development, knowledge management
    
Skillsoft
White Paper Published By: Skillsoft     Published Date: Dec 06, 2016
Success nowadays demands providing all members of the workforce with the resources they need in order to effectively respond to and support customers’ needs and expectations. More specifically, organizations must provide employees with digestible knowledge at the point of need and as quickly as possible, so they can re-learn how to resolve specific challenges, also known as microlearning. According to research from Aberdeen, Best-in-Class companies are 60% more likely than all others to consider microlearning to be effective for employee development. This report explores the importance of microlearning, and what it can do for your business, your employees, and your customers.
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microlearning, development, mobile, employee development, knowledge management
    
Skillsoft
White Paper Published By: IBM     Published Date: Dec 05, 2016
The promise of the Internet of Things is huge, but how can leaders extract real value from it? Four key areas can provide easy entry points to tap into the IoT, and quickly begin to realize value with IoT technologies.
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ibm, watson, leadership, internet of things, iot
    
IBM
White Paper Published By: IBM     Published Date: Dec 05, 2016
Shifting trends in product ownership and management suggest that companies must begin to create valuable experiences. As things learn and adapt to their users, they can act like “agents” on behalf of users.
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ibm, watson, leadership, internet of things, iot
    
IBM
White Paper Published By: FICO     Published Date: Nov 30, 2016
Unexpected failure or performance erosion of production equipment can significantly impact productivity, product quality and maintenance expenses within any manufacturing organization. It’s also difficult to get operations ‘back on track’ after these failures occur. The good news is that, via the Internet of Things, intelligent use of sensor data, machine learning and optimization can help companies take a proactive approach to predicting failures and re-optimizing processes around them.
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iot, internet of things, manufacturing, it management, knowledge management
    
FICO
White Paper Published By: FICO     Published Date: Nov 30, 2016
FICO® Optimization Solutions for Manufacturers is an integrated and flexible modeling, solving and rapid application development platform for building solutions across the entire lifecycle of manufacturing and supply chain business challenges. It helps businesses readily account for massive amounts of data as well the myriad constraints and conflicting objectives within your business. This easy-to-modify solution incorporates strong and proven optimization engines, flexible workflow and usability at every level to drive consistent, transparent and profitable decisions, which ultimately drive the best action(s) for your business.
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networking, it management, knowledge management, enterprise applications, data management
    
FICO
White Paper Published By: FICO     Published Date: Nov 30, 2016
Historically, manufacturers have “looked to the past” to help predict what they need to do in the future. This would include basic business intelligence, powered by spreadsheets, and even manual processes. The challenge is that what will happen may be something outside of what the past can predicts – who, 25 years ago, would have considered the Internet as a primary vehicle for commerce, or that Big Data would become both a treasure and a tragedy for organizations? Consider other factors, such as regulations, largely transient customers (where loyalty and brand aren’t what they used to be), disruptors (such as new entrants and technologies), and the need for manufacturers to “move faster than ever” – in effect, to be able to plan for the future before it happens.
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manufacturing optimizations, enterprise software, infrastructure, networking, it management
    
FICO
White Paper Published By: IBM     Published Date: Nov 17, 2016
In this solution brief, you'll learn how IBM Integration Bus enables you to: - Eliminate the need for point-to-point connectivity - Connect across an array of packaged applications and web services - Route and transform data in virtually any format so you can read, interpret and convert multiple data formats - Expose and extend back-end systems to mobile devices
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ibm, middleware, api economy, ibm integration bus, business agility
    
IBM
White Paper Published By: IBM     Published Date: Nov 17, 2016
IBM API Connect is a comprehensive management solution that addresses all four aspects of the API lifecycle: create, run, manage and secure. This makes API Connect far more cost-effective than limited point solutions that focus on just a few lifecycle phases and can end up collectively costing more as organizations piece components together. Download this datasheet and find out how IBM API Connect can help your organization.
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ibm, api, api economy, integration, application program interface
    
IBM
Webinar Published By: IBM     Published Date: Nov 17, 2016
This webcast will help you understand how your business can benefit from the IBM MQ Appliance, and where it can fit into your business today.
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ibm, middleware, mq appliance, ibm mq appliance, hardware
    
IBM
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Sub-Categories: Collaboration, Collaborative Commerce, Contact Management, Content Delivery, Content Integration, Content Management System, Corporate Portals, Customer Experience Management, Document Management, Information Management, Intranets, Messaging, Records Management, Search And Retrieval, Search Engines, Secure Content Management, SLA

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Special Report

In this webinar Black Duck Software (www.blackducksoftware.com), together with representatives of SAP, will review the benefits open source offers to development organizations, the management challenges it presents, and approaches for addressing those challenges.

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