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Business Intelligence

Business Intelligence is a broad category of applications and technologies for gathering, providing access to, and analyzing data for the purpose of helping enterprise users make better business decisions. The term implies having a comprehensive knowledge of all of the factors that affect your business. It is imperative that you have an in depth knowledge about factors such as your customers, competitors, business partners, economic environment, and internal operations to make effective and good quality business decisions. Business intelligence enables you to make these kinds of decisions.
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White Paper Published By: Esker     Published Date: Jun 29, 2016
Approximately 79% of customers seeking customer service and support wish it were easier and more convenient to obtain.* Read the new Customer Service Workbook to discover industry tips and best practices for bringing efficiency and profitability to order management while freeing up your CSRs to: • Process orders quicker with fewer errors • Carry out customer engagement strategies • Manage order volumes at current staffing levels • Increase customer loyalty
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customer service, best practices, efficiency, profit, business management
    
Esker
White Paper Published By: Esker     Published Date: Jun 29, 2016
In a perfect world, every sales order your company receives would go straight into your ERP system. But in reality, orders sent by fax and email end up as paper that gets pushed around the office. And those are the ones that cost the most to process. Learn about a solution to: - Automate fax, email, EDI, and other orders into ERP applications - Eliminate the cost and errors of manual order processing - Consolidate resources to simplify your IT landscape You’ll also find out how the technology works and what it has done for other businesses.
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sales, solutions, best practices, business process, business management
    
Esker
White Paper Published By: Esker     Published Date: Jun 29, 2016
Tired of high costs, low visibility and other headaches associated with processing fax and email orders? Let us be your guide to better order management! Read the Guidebook to learn specific ways your company can save time and money with electronic order processing while keeping customers happy.
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best practices, business optimization, business management, productivity, business intelligence
    
Esker
White Paper Published By: Esker     Published Date: Jun 29, 2016
Automation is widely used in the business world. Still, the concept of order processing automation remains a bit of an enigma - even among those who already know a thing or two about it. That's why it's critical to give yourself a refresher before driving the project forward and getting stakeholders on board. This eBook highlights the six key stakeholders in order management that need to be challenged to go beyond the status quo. Automation aligns with their priorities - it's your job to deliver that message. Download this eBook now to learn more about the key roles in an order processing automation project.
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best practices, business optimization, business management, productivity, business process
    
Esker
White Paper Published By: Esker     Published Date: Jun 29, 2016
Order processing is most efficient when manual touch points are minimized. But when orders come in by fax or email, what’s the best way to handle them? Read our eBook, The Great SAP Order Processing Predicament, to learn how 100% electronic order processing can be achieved via one universal automation platform. Download this eBook to discover how to: - Make every order electronic - Allow customers to send fax/emails Increase speed, visibility & accuracy - Eliminate manual data entry - Manage growth without adding staff
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best practices, business optimization, business management, productivity, business intelligence
    
Esker
White Paper Published By: Esker     Published Date: Jun 29, 2016
The overall success and competitiveness of a company can be directly tied to the efficiency of its order management process. If you’re fed up with the low visibility, high costs, and inefficiency of fax, email and EDI order processing, here are 9 reasons why order processing automation in an SAP environment is a brilliant business move for your company. Learn more about Order Processing Automation — download the guidebook today!
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best practices, business optimization, business management, productivity, business intelligence
    
Esker
White Paper Published By: Esker     Published Date: Jun 29, 2016
In a perfect world, every sales order your company receives would go straight into your SAP system. But in reality, orders sent by fax and email end up as paper that gets pushed around the office. And those are the ones that cost the most to process. Learn about a solution to: - Automate fax, email, EDI, and other orders into SAP applications - Eliminate the cost and errors of manual order processing - Consolidate resources to simplify your IT landscape You’ll also find out how the technology works and what it has done for other businesses.
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sales, solutions, best practices, business process, business management
    
Esker
White Paper Published By: Mitel     Published Date: Jun 29, 2016
The cloud – and more specifically, cloud communications – is the source of the transformation, which has fundamentally changed the IT landscape. Some IT pros have embraced it. Some are working on migrating to the cloud over time. And others, through choice or necessity, are sticking with a premises-based approach. Read on to find out why some IT pros are shopping for game tables to go in empty server rooms while others are untangling wires and watching blinking lights—and which cases make the most sense for each approach.
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cloud management, cloud services, cloud management, best practices, communications
    
Mitel
White Paper Published By: Mitel     Published Date: Jun 29, 2016
After years of being chained to the old ideas of office productivity, businesses are realizing that liberated employees are empowered employees. When you free people from the tethers of the office, amazing things start to happen: productivity rises, borders and barriers disappear, innovation replaces enervation, and the quality of work improves as employees’ quality of life improves.
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productivity, best practices, business intelligence, business management, information technology
    
Mitel
White Paper Published By: Mitel     Published Date: Jun 29, 2016
Picture a contact centre. Did your brain conjure an image of a sea of low-walled cubicles with agents speaking into headsets? Until recently, that’s what most contact centres were—a single site where agents commute to the office and complete their work at a fixed location. Today, contact centre agents are not bound to the office; they can work just about anywhere: at home, in hired office space or even on the move from a mobile device. But that’s not the only benefit that mobility has on customer service. Here are five ways you can boost customer service levels using mobility.
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best practices, business optimization, business management, customer service, productivity
    
Mitel
White Paper Published By: Mitel     Published Date: Jun 29, 2016
Today’s world of business is increasingly fast-paced, competitive, technology-led and global. Cultural, technological and physical elements are working together to drive a rapid pace of change like never before. From demand for more freedom in the way we work and the Bring Your Own Device (BYOD) trend, to technology innovation and the increasing adoption of new devices, platforms and applications, to the breaking down of international and regional barriers.
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best practices, business optimization, business management, productivity, business intelligence
    
Mitel
White Paper Published By: Mitel     Published Date: Jun 29, 2016
Think back to the last time all of your employees were in the office, at their desks, on the same day. Having trouble? Between travel schedules and off-site meetings, remote staff and teleworkers, flexible schedules and sick days, it’s no wonder that having everyone in the office at the same time has become a rarity. Balance that with the fact that in today’s competitive business climate, organisations are driven and employees are measured by achieving results, and it’s clear how important it is to maintain productivity no matter where staff are located. But it’s not always easy to do. Here are five ways you can improve employee productivity in your organisation.
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best practices, business optimization, business management, productivity, business intelligence
    
Mitel
White Paper Published By: Mitel     Published Date: Jun 29, 2016
Versuchen Sie einmal, sich daran zu erinnern, wann alle Ihre Mitarbeiter am gleichen Tag an ihren Schreibtischen im Büro waren. Sie können sich nicht erinnern? Externe Termine und Besprechungen außerhalb des Büros, Remotemitarbeiter und Telemitarbeiter, flexible Arbeitszeiten und krankheitsbedingte Abwesenheitszeiten – kein Wunder, dass es selten geworden ist, dass sich alle Mitarbeiter gleichzeitig im Büro aufhalten. Nehmen Sie die Tatsache hinzu, dass im heutigen, vom Wettbewerb geprägten Wirtschaftsklima Unternehmen und Mitarbeiter Ergebnisse erzielen müssen. Sie werden nun verstehen, warum es wichtig ist, produktiv zu bleiben – unabhängig davon, wo sich die Mitarbeiter befinden. Dies ist jedoch nicht immer leicht zu erreichen. Im Folgenden beschreiben wir fünf Möglichkeiten, wie Sie die Produktivität Ihrer Mitarbeiter in Ihrem Unternehmen steigern können.
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best practices, business-optimierung, business management, produktivität, business intelligence
    
Mitel
White Paper Published By: Mitel     Published Date: Jun 29, 2016
À quand remonte la dernière fois que tous vos employés étaient au bureau le même jour ? Difficile de répondre ? Entre les déplacements et réunions à l’extérieur, les collaborateurs travaillant à distance et en télétravail, la souplesse des horaires et les arrêts maladie, la présence de l’ensemble des collaborateurs au bureau au même moment devient de plus en plus rare. Dans le climat concurrentiel actuel, c’est l’atteinte des résultats qui dirige les organisations et qui permet d’évaluer les employés. Le maintien de la productivité est donc clairement de première importance, où que se trouvent les collaborateurs. Ce n’est pas toujours chose aisée. Voici cinq façons d’améliorer la productivité de vos employés dans votre organisation.
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les meilleures pratiques, l'optimisation des affaires, gestion des affaires, la productivité, l'intelligence d'affaires
    
Mitel
White Paper Published By: Mitel     Published Date: Jun 29, 2016
De nos jours, le monde des affaires est rapide, compétitif, fondé sur la technologie et mondial. Des éléments culturels, technologiques et physiques collaborent pour accélérer le changement comme jamais auparavant. De la demande pour plus de liberté dans notre façon de travailler et la tendance de l’AVEC (« Apportez Votre Équipement personnel de Communication »), à l’innovation technologique et à l’adoption croissante de nouveauDe nos jours, le monde des affaires est rapide, compétitif, fondé sur la technologie et mondial. Des éléments culturels, technologiques et physiques collaborent pour accélérer le changement comme jamais auparavant. De la demande pour plus de liberté dans notre façon de travailler et la tendance de l’AVEC (« Apportez Votre Équipement personnel de Communication »), à l’innovation technologique et à l’adoption croissante de nouveaux appareils, plateformes et applications, en passant par la suppression des barrières internationales et régionales.x appareils, platefo
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les meilleures pratiques, l'optimisation des affaires, gestion des affaires, productivité, gestion d'entreprise
    
Mitel
White Paper Published By: Mitel     Published Date: Jun 29, 2016
Dagens affärsvärld rör sig allt snabbare. Konkurrensen blir tuffare, tekniken mer avancerad och spelfältet är globalt. Kultur, teknik och fysiska element samverkar och gör att förhållandena förändras snabbare än någonsin. Ett exempel är att allt mer frihet efterfrågas när det gäller sättet att arbeta, och trenden med egna enheter (BYOD). Ett annat är att tekniken utvecklas allt snabbare med nya enheter, plattformar och tillämpningar. Allt detta gör att gränserna mellan länder och regioner suddas ut allt mer.
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bästa praxis, företag optimering, företagsledning, produktivitet, business intelligence
    
Mitel
Webinar Published By: Ciber     Published Date: Jun 28, 2016
The banking industry faces a huge challenge to digitally transform their businesses to run more effectively.
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digital banking, commercial banking, digital landscape, banking industry, challenges of banking industry
    
Ciber
White Paper Published By: IBM     Published Date: Jun 28, 2016
Software applications are the mainstay of modern business. Applications deliver business-critical services to customers and enable companies to function efficiently. To ensure performance and availability of their applications, companies must have full visibility and control of the applications and enabling infrastructure. If an outage or slowdown occurs, the company needs to know precisely where the problem originated, what caused it, and how to prevent it from occurring again.
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software, data, best practices, productivity, applications
    
IBM
White Paper Published By: Qlik     Published Date: Jun 24, 2016
This paper outlines the benefits of a distributed model, and includes insights and case studies from leading executives.
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qlik, data, business data, business intelligence, distributed model
    
Qlik
Free Offer Published By: Qlik     Published Date: Jun 24, 2016
Get your complimentary copy of Gartner’s report for in-depth analysis of where BI is headed in 2016, who the major vendors are, and why Qlik is positioned in the Leaders quadrant for the sixth consecutive year.
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qlik, business intelligence, data analytics, business analytics, analytical applications
    
Qlik
White Paper Published By: Qlik     Published Date: Jun 24, 2016
This research reveals some key opportunities for these companies to broaden their analytical footprint and magnify the impact of business analytics.
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qlik, analytics, business analytics, finance business intelligence, business intelligence
    
Qlik
White Paper Published By: Qlik     Published Date: Jun 24, 2016
This briefing provides a snapshot of the opportunities for financial services organizations looking to broaden and deepen the reach of analytics.
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qlik, finance analytics, data, business analytics, business intelligence
    
Qlik
White Paper Published By: Oracle     Published Date: Jun 20, 2016
This report examines how two major players in the grocery, pharmacy and wholesale markets are leveraging loss prevention technology to centralize enterprise-wide data collection, analysis, and reporting to protect profits, reduce shrink and provide actionable insight across the organization from merchandising and planning to supply chain.
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analytics, loss prevention, enterprise applications, best practices, business intelligence
    
Oracle
White Paper Published By: Oracle     Published Date: Jun 20, 2016
In this report Forrester Consulting evaluates the shift in the marketplace from on-premises commerce infrastructures to modern SaaS solutions. The report explores the range of maturity among enterprises that are making this shift to test the hypothesis that companies that leverage cloud commerce intelligently using best practices experience increased business success.
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mobile devices, ecommerce, best practices, productivity, business intelligence
    
Oracle
White Paper Published By: Avaya     Published Date: Jun 15, 2016
Smart Campus: The roadmap of best-practice tips from the top IT education experts A smart campus enables everyone — from administrators to faculty to students — to engage with the entire educational experience anytime, anywhere. Explore the five critical keys to delivering a modern education experience .
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best practices, technology, it education, smart campus, business intelligence
    
Avaya
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