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Business Process Automation

Business Process Automation, or BPA is the process a business uses to contain costs. It consists of integrating applications, cutting labor wherever possible, and using software applications throughout the organization.
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White Paper Published By: Ipswitch     Published Date: Mar 14, 2014
This newly-released e-Guide provides IT professionals who are “in the trenches” with a concise assessment of the challenges they face with legacy file transfer systems—and looks at innovative solutions and best practices that can solve these problems.
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ipswitch, file transfer, file transfer systems, stagnation, automation
    
Ipswitch
White Paper Published By: SAS     Published Date: Mar 14, 2014
Fan loyalty is everything in the sports business. So when Major League Soccer (MLS), the top flight pro soccer league in the US and Canada, wanted to deepen customer engagement, it turned to SAS® Marketing Automation to get a better understanding of its fans.
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sas, customer engagement, data acquisition, monetization, measurement and tracking
    
SAS
White Paper Published By: nettime solutions     Published Date: Mar 04, 2014
This whitepaper covers the best practices, methods and standards for time off accruals that are affecting PTO policies and will explain how a customizable, automated time and attendance platform can provide workforce analytics and labor management solutions.
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nettime solutions, accruals, improving time, time off accruals, enhance pto policies
    
nettime solutions
Webinar Published By: nettime solutions     Published Date: Mar 04, 2014
This webinar covers the best practices, methods and standards for time off accruals that are enhancing PTO policies nationwide, while showing you how a customizable automated time and attendance platform can provide workforce analytics and labor management solutions — all from your web-browser.
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nettime solutions, accruals, improving time, time off accruals, enhance pto policies
    
nettime solutions
White Paper Published By: IBM     Published Date: Mar 04, 2014
The age of the customer. Possibly no term better illustrates the current era of business. Customers expect their experience to be flawless at every touchpoint, and with competitors only a click (or tap) away, company leaders have a strong incentive to deliver. Online retailers have set a high standard in the way that they engage customers on an ongoing basis—not just during the commercial transaction, but before, during and after each interaction with the customer. Can service providers in industries such as banking, insurance, healthcare and government meet the challenge?
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business operations, business process management, bpm, process automation, smarter process
    
IBM
White Paper Published By: IBM     Published Date: Feb 27, 2014
Why should we bother automating deployments in the first place? What should the scope of the automation effort be? How do we get started? This white paper provides a solid introduction to these topics.
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ibm, ibm software, deployment automation, manual deployments, automation
    
IBM
White Paper Published By: IBM     Published Date: Feb 27, 2014
This book defines the basics of application release and deployment, and provides best practices for implementation with resources for a deeper dive.
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ibm, ibm software, application release, deployment, software delivery
    
IBM
White Paper Published By: Interactive Intelligence     Published Date: Jan 17, 2014
Learn about how the expanding guidelines for compliance have changed and how compliance has never been more relevant within the Accounts Receivable Management (ARM) industry.
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compliance, cloud solutions, interactive intelligence, customer support, workforce management
    
Interactive Intelligence
White Paper Published By: Interactive Intelligence     Published Date: Jan 17, 2014
Learn the performance “metrics that matter” for the contemporary contact center, as the definition of efficient customer service evolves.
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contact center, strategic planning, budgeting tools, customer experience, big data
    
Interactive Intelligence
White Paper Published By: Interactive Intelligence     Published Date: Jan 17, 2014
Learn the significant benefits of flexible cloud solutions and key criteria for selecting the right business partner.
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cloud solutions, interactive intelligence, flexible cloud, customer support, workforce management
    
Interactive Intelligence
White Paper Published By: Interactive Intelligence     Published Date: Jan 17, 2014
Learn about how your contact centers are a world of innovative and intricate technology and how with the right analytical tools you can maximize your organization’s potential by optimizing your customer’s experience.
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planning tools, budgeting tools, strategy, cloud solutions, interactive intelligence
    
Interactive Intelligence
White Paper Published By: Interactive Intelligence     Published Date: Jan 17, 2014
Learn how to ensure a positive customer experience outcome by establishing a reliable business process automation (BPA), which will support your customer’s personalized interactions and adapt to changing conditions in the marketplace.
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process automation, interactive intelligence, multichannel technology, intelligent process, business process
    
Interactive Intelligence
White Paper Published By: Interactive Intelligence     Published Date: Jan 17, 2014
Learn how technology can be the key to responding to the aging utility workforce and how the right system can increase overall operational efficiency.
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workforce, utility, labor force, employees, utilities
    
Interactive Intelligence
White Paper Published By: IBM     Published Date: Jan 09, 2014
How can your midsize business meet new demands for data storage with limited resources? In this eguide, you’ll find out that this innovative solution can radically improve storage performance—while minimizing expenses
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ibm, storwize eguide, data storage, modern technology, virtual storage
    
IBM
White Paper Published By: Esker     Published Date: Jan 06, 2014
How to increase profit and productivity via Accounts Payable Automation in an ERP environment
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esker, accounts payable, erp, productivity, automation solution
    
Esker
White Paper Published By: Esker     Published Date: Jan 06, 2014
How Adding AP Workflow Automation to Vendor Invoice Processing Can Make Your AP Operation Best-in-Class
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esker, accounts payable, erp systems, end-to-end automation, productivity
    
Esker
White Paper Published By: Esker     Published Date: Jan 06, 2014
Manual processing of vendor invoices presents a roadblock to the success of your accounts payable (AP) department and overall business objectives. As you look to automation to get your company on the right track, consider this guidebook your map along the 7-step path to AP automation success.
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esker, accounts payable, erp, productivity, automation solution
    
Esker
White Paper Published By: Esker     Published Date: Jan 06, 2014
How Fax and Email Orders Hold Your Business Back — and Why Automation Is the Best Way Forward
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esker, order processing, fax and email, automation, automated order processing
    
Esker
White Paper Published By: Esker     Published Date: Jan 06, 2014
How to Bring Speed, Visibility and Accuracy to Every Phase of Order Processing
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esker, fax and email, automation, erp systems, electronic data interchange
    
Esker
White Paper Published By: Esker     Published Date: Jan 06, 2014
Business performance depends on how well a company manages its internal processes. Companies with effective business process management in place are able to analyze key performance indicators to monitor efficiency of day-to-day activities and employees against operational targets.
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esker, automation, sales order processing, order-to-cash, erp systems
    
Esker
White Paper Published By: Esker     Published Date: Jan 06, 2014
13 Questions for Maximizing Your Order Processing Automation Investment
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esker, automation, sales order processing, order-to-cash, erp systems
    
Esker
White Paper Published By: Intacct Corporation     Published Date: Jan 02, 2014
Learn the 4 essential features to bring your accounting system out of the Stone Age. Modern businesses are, by their nature, complex. But if you're using an accounting system that forces you to struggle with manual processes—limiting your flexibility and draining your productivity—you might as well be stuck in the Stone Age. But there's great news! It's 2014, and there's never been a better time to make the move to a modern accounting system. What features should you look for? Download our new checklist, "Essential Features of a Modern Accounting System," to learn how the right accounting system can help you: • Automate financial processes and optimize workflows to fit your organization's business processes. • Access real-time data to drive business insight and improve decision making. • Lower IT costs and reduce technology risks with a best-in-class cloud architecture.
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accounting, modernizing account system, automate financial processes, business processes, real-time data access
    
Intacct Corporation
White Paper Published By: Intacct Corporation     Published Date: Jan 02, 2014
If you need better reporting, more automation, tighter internal controls, and greater visibility into your operations, it may be time to switch to a new accounting system. If you're like most small businesses, you've been using QuickBooks to manage your company's financials. It's well known. It's easy. It works. And it offers the functionality a business needs when it's starting out. But if your business has moved beyond the entry level, you may find you're doing more outside of QuickBooks—which is affecting your organization's productivity. If you need better reporting, more automation, tighter internal controls, and greater visibility into your operations, it may be time to switch to a new accounting system. How can you be sure? Discover why now's the time to graduate to a new financial management and accounting system.
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quickbooks, new accounting system, small business, company financials, financial management
    
Intacct Corporation
White Paper Published By: Intacct Corporation     Published Date: Jan 02, 2014
Is your accounting software holding you back? Maybe it's time to trade in your aging infrastructure and embrace a new generation of cloud-based financial systems that streamline your processes, improve productivity, and generate greater insights and visibility. As you embark on a challenging evaluation cycle, download our free and concise eBook: "Best Practices for Choosing the Right Accounting Software: Achieving Best-in-Class Financial Management."
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accounting, accounting software, cloud-based financial systems, financial management, accounting software
    
Intacct Corporation
White Paper Published By: Socrata, Inc     Published Date: Dec 02, 2013
Get Step-By-Step Guidance for Government Open Data Success from Socrata, the Global Open Data Leader.
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open data, open data platform, open data portal, open data policy, open data program
    
Socrata, Inc
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Special Report

Written by: IDC Abner Germanow, Jonathan Edwards, Lee Doyle IDC believes the convergence of communications and mainstream IT architectures will drive significant innovation in business processes over the next decade.

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