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Business Process Management

Business Process Management (BPM) refers to activities performed by businesses to optimize and adapt their processes. These tools can also monitor the execution of the business processes, providing managers of an organization with the means to analyze their performance and make changes to the original processes in real-time. Using a BPMS the modified process can then be merged into the current business process atmosphere.
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White Paper Published By: rPath     Published Date: Dec 10, 2010
Reducing the Time, Cost and Risk of System Provisioning and Maintenance
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rpath, apps and ops, system provisioning and maintenance, application deployment, cloud computing
    
rPath
Webinar Published By: IBM     Published Date: Dec 07, 2010
Case Management And the Implications in the Government industry.
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ibm, enterprise content management, advanced case management, government agencies, content and process management
    
IBM
Webinar Published By: IBM     Published Date: Dec 07, 2010
Case Management and the Implications in these Energy and Utilities Industries.
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ibm, advanced case management podcast, energy and utilities industries, content and process management, analytics
    
IBM
White Paper Published By: IBM     Published Date: Dec 07, 2010
Energy and utility companies need to manage incidents such as customer complaints or disputes to improve customer service while protecting the business should escalations occur. Advanced case management (ACM) provides enhanced service and risk management throughout the lifecycle of a case.
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ibm, advanced case management podcast, acm, energy and utilities industries, customer service
    
IBM
White Paper Published By: IBM     Published Date: Dec 06, 2010
Although great strides have been made to automate most services, government agencies remain burdened with processes that require high levels of manual intervention that, in turn, can lead to operational inefficiencies.
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ibm filenet, government regulation, it management, productivity, case management
    
IBM
White Paper Published By: Innotas     Published Date: Nov 22, 2010
Review this white paper now and learn how and why IT Governance is the best path to achieving this critical alignment.
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innotas, it governance, project management, project portfolio management, ppm
    
Innotas
White Paper Published By: IBM Software     Published Date: Nov 04, 2010
Learn how decision management optimizes and automates high-volume decisions to create successful outcomes.
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ibm cognos, predictive analytics, decision management, automation, business analytics
    
IBM Software
White Paper Published By: Adobe     Published Date: Sep 28, 2010
This IDC Government Insights White Paper discusses government's new efforts to achieve its goals regarding service delivery to citizens, businesses, and other government agencies.
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adobe, government enterprise, service delivery, customer interaction, data sharing
    
Adobe
White Paper Published By: Adobe     Published Date: Sep 28, 2010
This How-To Guide for Creating Open Government reviews the opportunity of open government, how technology enables open government, and how to make government more transparent, participatory and collaborative.
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adobe, open government, customer interaction, information management, collaborative
    
Adobe
Case Study Published By: Appian     Published Date: Sep 15, 2010
This report examines the implementation of technology from Appian within Pinnacle People, a private provider of welfare-to-work services to the UK Government.
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appian, bpm implementation, business process management, pinnacle people, business process automation
    
Appian
White Paper Published By: SAS     Published Date: Sep 09, 2010
Our research shows that firms focused on rapid growth are blending offensive and defensive tactics in their efforts to pass their competitors. Get in-depth information from this whitepaper.
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sas, decision-making, roi, management strategies, economic intelligence unit
    
SAS
Webinar Published By: Kaseya     Published Date: Aug 27, 2010
Register and attend this webinar and also receive a complimentary copy of Kaseya's Industry Alert entitled, "Top Ten IT Systems Management Pain Points" compiled from our interactions with thousands of customers worldwide.
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kaseya webinar, it systems management, it automation, best practices, enterprise management
    
Kaseya
White Paper Published By: SAP     Published Date: Aug 11, 2010
The CFO needs a unified view that integrates multiple data sources and KPIs, and places them in the context of strategic goals.
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sap sme, information management, integrated it system, business management solutions, smb
    
SAP
White Paper Published By: Kaseya     Published Date: Aug 10, 2010
IT professionals need to support users through innovative and cost-efficient IT services but currently lack the budget, staff and tools to meet their goals.
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kaseya pps, automation framework, systems management, it systems management pain points, roi
    
Kaseya
White Paper Published By: Interactive Intelligence     Published Date: Jul 21, 2010
Read how taking five straightforward steps to BPA planning can root out inefficiencies to improve key processes and give your business a clear competitive advantage.
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interactive intelligence, automating key business process, bpa, business process automation, business process management
    
Interactive Intelligence
White Paper Published By: Interactive Intelligence     Published Date: Jul 21, 2010
Read about best practices that can help your organization build success into each process it automates, from a process automation expert.
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interactive intelligence, best practices, business process automation, bpa, roi
    
Interactive Intelligence
White Paper Published By: Progress Software     Published Date: Jul 20, 2010
The Responsive Process Management (RPM) Suite from Progress Software enables a high level of operational responsiveness for communications service providers. Faced with a need to gain a competitive advantage and create connections with customers, communications service providers require a flexible, integrated management suite that adapts to shifts in consumer interactions and market conditions in real time. Progress RPM based OSS/BSS solutions meet these challenges without the need for a massive overhaul to existing systems and infrastructure. Download this free whitepaper to learn more about how the communications industry can leverage Progress RPM to achieve operational responsiveness.
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progress rpm brochure, progress software, telecom, progress datasheet, rpm datahsheet
    
Progress Software
White Paper Published By: Senn Delaney     Published Date: Jul 13, 2010
CEOs and their senior leadership of most major corporations are usually highly proficient individuals who run their business units or functions efficiently but they may not work as well together to guide the overall firm.
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senn delaney, customer focused, enterprise leadership, shared service, brand management
    
Senn Delaney
White Paper Published By: Kaseya     Published Date: Jul 08, 2010
To better understand how integrated, automated management tools can improve IT productivity, Kaseya recently posed the following questions to Mary Johnston Turner, research director for IDC's System Management Software service, on behalf of Kaseya's corporate IT customers.
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kaseya, automated management tool, integrated it operation, system management software, business process automation
    
Kaseya
White Paper Published By: Appian     Published Date: Jul 02, 2010
This white paper examines the business case for a BPM CoE, the required components, and the expected value. It also includes a case study of how an investment management firm's CoE evolved from informal to strategic.
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appian, center of excellence, bpm.business process management, business process management
    
Appian
White Paper Published By: Appian     Published Date: Jun 29, 2010
This Aberdeen Group report reveals that Best-in-Class organizations are delivering process management capability to their non-technical business users faster and more efficiently, and leveraging these optimised processes for a substantial reduction in operating cost and cycle time.
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appian, bpm, business process management, best practices
    
Appian
White Paper Published By: Appian     Published Date: Jun 29, 2010
In this report, Datamonitor provides a comprehensive evaluation of the burgeoning SaaS BPM market.
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appian, saas bpm, business process management, web services
    
Appian
White Paper Published By: Appian     Published Date: Jun 29, 2010
In this paper, independent analyst Bruce Silver examines the Appian/MEGA integration of BPA and BPM, calling it a unique solution that "does it right".
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appian, process architecture, application integration, execution, business process analysis
    
Appian
White Paper Published By: Appian     Published Date: Jun 28, 2010
Leveraging Rapid Process Application Development, Deployment, Adoption and Use for Business Value.
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appian, bpm, business process management, process application development
    
Appian
White Paper Published By: Progress Software     Published Date: May 27, 2010
Financial services firms can achieve a higher level of operational responsiveness with the seamlessly integrated and customizable responsive process management (RPM) solution from Progress Software. Monitor, control and improve your business in real time with this suite of tools designed to help financial services firms deliver a higher level of business performance while sensing and responding in real time to changing conditions and business events. Easily integrated into your exiting IT environment, the Progress RPM solution allows financial services firms to gain real competitive advantage. Download the white paper now!
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responsive process management, operational responsiveness, financial services, securities, trading operations
    
Progress Software
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Special Report

A forward-looking CMDB does more than keep an organization's IT operations running. It draws clear connections between IT components and business services, which is the core of Business Service Management (BSM). But even more critical than the CMDB's ability to support business as it is now, is the question of how well it will drive business innovation in the future.

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