Business Process Management

In this paper, we discuss the business trends that are driving the need for an internal service provider model

This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help customer insights (CI) professionals select the right partner for their RTIM needs.

The cloud is your opportunity to transform yourself and fulfill your ambitions.

This whitepaper talks about the development and adoption of the (IoT) and how much of a critical element it is for smarter manufacturing.

See how factories, utility companies, railroads, and other organizations are taking advantage of Internet of Things technology.

Learn how automating application release and deployment can speed time to market, drive down costs and reduce risk.

This paper explores common challenges facing E-commerce platform and B2C website managers planning for the holiday shopping rush and bolstering services to meet customer demands.

This paper reveals 10 questions that will dramatically boost your focus and provide the clarity you need to jump start the process.

Business Process Management For Dummies, 2nd IBM Limited Edition, shows you what BPM is and how it can help your organization. You see how the BPM solutions from IBM help you gain many benefits from higher customer satisfaction to greater agility in adapting to changing market conditions.

Optimize business processes in the cloud with intelligent business platform.

Transform your organization into a mobile enterprise for optimized business and customer-centric engagements

Learn how Aternity redefines end user experience management in this series of brief videos.

Business Process Management For Dummies, IBM Limited Edition, shows you what BPM is and how it can help your organization. You see how the BPM solutions from IBM help you gain many benefits from higher customer satisfaction to greater agility in adapting to changing market conditions. Chapter 1:Understanding BPM Chapter 2: Getting Started with BPM Chapter 3: Putting BPM to Work for your Organization Chapter 4: Improving BPM Automation and Decision Management Chapter 5: Checking out BPM Success Stories Chapter 6: Reasons to Choose BPM from IBM

In this Guide we have delivered the case for the benefits of big data technology applied to the needs of the manufacturing industry.

IBM Rational solutions for the oil and gas industry combine process, requirements, architecture, models and test tools with an underlying platform that supports requirements management, risk analysis, conformance assessments and more.

Software piracy, whether accidental or malicious, is a problem for software vendors as these activities can directly affect the bottom line. Organizations that use software are affected as well. Along with rising software prices, they can face stiff fines and other costs for noncompliance with software licenses. This can come as a result of an audit that software vendors are more inclined to initiate in a lackluster economy. This white paper will discuss actions to take before, during and after an audit. As well as outline the best ways for the enterprise to remain compliant with software licenses.

Learn the advantage of advanced analytics and see what your IT team needs to know to see this translate to explosive growth.

This White Paper examines the need for AANPM and how it helps organisations to optimise the performance of business critical applications while speeding up network and application trouble-shooting and minimising downtime.

Remove the unnecessary burdens of server management and provisioning with HP Integrated Lights-Out (iLO), designed to support the full lifecycle of servers from initial deployment to ongoing management and service alerting.

Business Intelligence (BI) has become a mandatory part of every enterprise’s decision-making fabric. Unfortunately in many cases, with this rise in popularity, came a significant and disturbing complexity. Many BI environments began to have a myriad of moving parts: data warehouses and data marts deployed on multiple platforms and technologies – each requiring significant effort to ensure performance and support for the various needs and skill sets of the business resources using the environment. These convoluted systems became hard to manage or enhance with new requirements. To remain viable and sustainable, they must be simplified. Fortunately today, we have the ability to build simpler BI technical environments that still support the necessary business requirements but without the ensuing management complexity. This paper covers what is needed to simplify BI environments and the technologies that support this simplification.

Salesforce.com is an industry leading cloud CRM solution which helps organizations streamline and effectively manage sales processes, customers and opportunities. The effectiveness of these initiatives can be improved dramatically by providing Salesforce with a 3600 view of the Customer to overcome the limitation of fragmented data that Salesforce currently relies on. This paper discusses how InfoSphere capabilities can be used to create comprehensive and accurate 3600 views of your customers from internal and external sources. This data is integrated seamlessly within Salesforce.com to help your sales teams get a complete view of the customer to help find the right contacts, allocate resources efficiently and identify new opportunities. This helps your sales teams be more efficient, effective and ultimately improve your win rate and drive more revenue.

How can organizations tap into the vast flow of data, weed out the information that matters, and then link that meaningful sentiment to specific customers? This ebook explores how an enhanced 360-degree view of the customer optimizes and facilitates more personalized customer interactions.

Businesses are rapidly adopting virtualization, cloud infrastructure, and SaaS applications broadly across the enterprise to minimize costs and enable seamless collaboration and communication. This is significantly straining the traditional network paradigm. IT organizations globally are faced with the challenge to transform network architectures to deliver the right performance and reliability cost-effectively while retaining control.

An eBooklet discussing the pitfalls of DevOps, how you can avoid them, and how to get started on your DevOps journey.

A UBM tech report on the 6 secrets that banks can use to reduce cost and drive process improvements