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Collaboration

Collaboration refers abstractly to all processes wherein people work together —applying both to the work of individuals as well as larger collectives and societies. As an intrinsic aspect of human society, the term is used in many varying contexts such as science, art, education, and business.
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White Paper Published By: Vidyo     Published Date: Nov 12, 2013
Read how Vidyo is a leader and innovator in bringing software-based architecture that is needed to deliver the scale to support hundreds of thousands of personal endpoints.
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vidyo, web conferencing, video conferencing, mobile workers, byod
    
Vidyo
White Paper Published By: GlobalSCAPE     Published Date: Nov 08, 2013
The paper explains that the right MFT solution can enable business growth, enhance operational efficiency, enable compliance, reduce costs, and increase ROI.
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globalscape, ftp. mft, file transfer, secure file transfer, business data
    
GlobalSCAPE
White Paper Published By: Oracle     Published Date: Nov 05, 2013
Research and analysis shows that 57 percent of B2B buying steps are completed before a buyer even connects with a salesperson. The role that the sales organization plays in B2B buying cycles has become even more critical. Consistency is necessary through every customer touch point and forms the basis for great customer experiences. In this executive strategy brief, we will explore customer experiences throughout the selling process, how sales must adapt in the age of the customer, and ways to improve sales performance that will positively impact the customer experience.
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b2b, sales, customer service, customer experience, business to business
    
Oracle
White Paper Published By: Oracle     Published Date: Nov 05, 2013
Research and analysis shows that 57 percent of B2B buying steps are completed before a buyer even connects with a salesperson. The role that the sales organization plays in B2B buying cycles has become even more critical. Consistency is necessary through every customer touch point and forms the basis for great customer experiences. In this executive strategy brief, we will explore customer experiences throughout the selling process, how sales must adapt in the age of the customer, and ways to improve sales performance that will positively impact the customer experience.
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b2b, sales, customer service, customer experience, business to business
    
Oracle
White Paper Published By: Oracle     Published Date: Nov 05, 2013
This survey based whitepaper, based on interviews with 229 executives worldwide assesses the challenges and opportunities faced by global businesses as they optimize sales resources to develop territories and incentive compensation plans. This is critical in response to emerging market opportunities and complex global economic challenges.
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creating sales territory, sales performance, sales plan development, sales data, sales territory
    
Oracle
White Paper Published By: Oracle     Published Date: Nov 05, 2013
This survey based whitepaper, based on interviews with 229 executives worldwide assesses the challenges and opportunities faced by global businesses as they optimize sales resources to develop territories and incentive compensation plans. This is critical in response to emerging market opportunities and complex global economic challenges.
Tags : 
creating sales territory, sales performance, sales plan development, sales data, sales territory
    
Oracle
White Paper Published By: Oracle     Published Date: Nov 01, 2013
Customers want to solve their issues quickly and easily on the Web. Here we provide 3 recommended capabilities to invest in to transform company knowledge and Web self-service tools so you can achieve higher customer retention and save millions on support costs.
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zenithoptimedia, oracle, web self-service, customer service, customer satisfaction
    
Oracle
White Paper Published By: Oracle     Published Date: Nov 01, 2013
Social-enabled contact centers leverage social interactions to build stronger relationships with customers, deliver consistent and relevant brand experiences across touch points, and better engage customers with employees and partners. There are 3 capabilities your company will need to be successful.
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zenithoptimedia, oracle, rightnow cloud service, contact center, valued customers
    
Oracle
White Paper Published By: Service Max     Published Date: Oct 29, 2013
In this e-book, learn how leading service organizations are automating systems with end-to-end visibility and integration.
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servicemax, field service, field service management, service lifecycle management, slm
    
Service Max
White Paper Published By: ClearSlide     Published Date: Oct 24, 2013
Some salespeople are just naturally better than the rest. But with the right insights from technology, you can create more top sellers within your organization.These 5 tips can help you transform your entire team into top sellers.
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sales engagement platform, customer engagement, shorten sales cycles, sales enablement software, sales analytics
    
ClearSlide
White Paper Published By: Blue Jeans Network     Published Date: Oct 17, 2013
Making the case for democratizing video conferencing
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video collaboration, pervasive video, video conferencing, mobility, cloud based video conferencing
    
Blue Jeans Network
White Paper Published By: Blue Jeans Network     Published Date: Oct 17, 2013
Download this white paper to learn why businesses seeking a competitive edge should deploy video conferencing and the pain points associated with today's video conferencing deployments and how they can be moved to the cloud. You'll also discover how the Blue Jeans cloud video conferencing service is addressing these challenges to make successful video conferencing a reality for businesses of all sizes.
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video collaboration, pervasive video, video conferencing, mobility, cloud based video conferencing
    
Blue Jeans Network
Webinar Published By: IBM     Published Date: Oct 17, 2013
Transform the way that your global and distributed teams work together to build software. Make software delivery more collaborative and productive using IBM Rational® software solutions for collaborative application lifecycle management (ALM), powered by IBM® Rational® Jazz. This interactive demonstration, presented by Carolyn Pampino, illustrates the five imperatives for effective collaborative application lifecycle management. Find more information about Rational Application Lifecycle Management.
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ibm, alm, application lifecycle, application lifecycle management, software
    
IBM
White Paper Published By: IBM     Published Date: Oct 17, 2013
How do I determine the potential return on investment for improving my application development capabilities? If you have ever asked that question, this study, "The Total Economic Impact of The IBM Rational solution for Collaborative Lifecycle Management (CLM)", can help. IBM commissioned Forrester Consulting to interview IBM CLM clients and examine the potential return on investment (ROI) an organization may realize by deploying the solution for CLM in order to increase communication process efficiencies and time savings.
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forrester report, ibm, ibm rational solution, collaborative lifecycle, collaboration
    
IBM
White Paper Published By: IBM     Published Date: Oct 10, 2013
e IBM journey toward unified communications for mobile and social collaboration. Many of today's innovations are driven by the consumer marketplace, and the workplace is no exception. As consumers, we are very familiar with new ways for people to find each other, keepin touch, share ideas and be mobile, getting information from many place. As employees, we would like to apply these consumer capabilities to our work - seamlessly and on a global basis - to make us more productive and effective with business colleagues, clients and business partners. This white paper discusses IBMs infrastructure transformation over the first 12 years, summary value proposition, and volution in supporting mobile devices and BYOD.
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collaboration, infrastructure, mobile, social, communication system
    
IBM
White Paper Published By: GoToMeeting     Published Date: Oct 08, 2013
Are you an Extreme Leader? Do you aspire to be one? The Extreme Leader doesn't just meet the existing standards; she or he defines higher ones. This handbook draws upon lessons from The Radical Leap Re-Energized by leadership expert Steve Farber, offering tips for taking your leadership to the next level.
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yankee group, pim bilderbeek, leadership, daily, handbook
    
GoToMeeting
White Paper Published By: GoToMeeting     Published Date: Oct 08, 2013
The traditional drivers of growth are no longer enough. That's why top-performing companies are working with their own customers to find new ways to grow. Firms will need to co-create new sources of revenue by understanding, leveraging, aligning, and executing together with customers and partners along their value chain. This Summit Group brief explores what leading companies are doing differently to build profitable relationships, counter commoditization and accelerate growth.
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horizontal value creation, the summit group, co-innovation, innovation, co-innovation
    
GoToMeeting
White Paper Published By: Riverbed     Published Date: Sep 19, 2013
Unified communications (UC) is a powerful technology with a multifaceted value proposition. UC can significantly reduce the cost of communications but more importantly raises productivity by streamlining the collaboration process. Download now to read how UC can increase your company productivity.
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riverbed, unified communications, ip networks, mobile workers, smartphones
    
Riverbed
White Paper Published By: LogMeIn     Published Date: Sep 04, 2013
This paper conveys how the pressure to increase customer satisfaction metrics with less funding will increase as companies look for new ways to differentiate their services and reduce customer churn.
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5 tips for customer service, customer experience, improving customer experience, logmein, rescue
    
LogMeIn
White Paper Published By: LogMeIn     Published Date: Sep 04, 2013
Organizations are implementing technologies that enable them to interact with customers regardless of the channel or the device they’re using. This approach not only improves customer service, but also boosts the brand image and helps companies achieve broader business goals. Click here to find out how.
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service and support, customer support, imperative, technologies, online support
    
LogMeIn
White Paper Published By: Wheelhouse     Published Date: Aug 09, 2013
It’s long been the conventional wisdom that you could save your company money – and make yourself look good – by suggesting a switch from a traditional business phone system to a VoIP system. The reality, though, is less clear-cut. If you have to buy a new system because you’re expanding or moving, VoIP will be both cheaper and more capable than a traditional solution. But if you have a traditional system that is partly or fully paid for, there’s no guarantee that the financial payoff from investing in a new VoIP solution, as opposed to keeping your existing system, will be as impressive as the conventional wisdom suggests.
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business, voip, buyer's guide, mobile computing, wireless infrastructure
    
Wheelhouse
White Paper Published By: Wheelhouse     Published Date: Aug 09, 2013
Business telephony is changing more rapidly than ever before. Several developments are driving this accelerating change. They range from targeted technical initiatives to broad communication technology trends. If keeping your business communication strategy up to date seems difficult now, it will become much more so in the future. It is also important to stay abreast of – or ahead of – the latest developments; if you don’t, you’ll find yourself with a seriously outdated communication system. And that could put you at a competitive disadvantage.
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communications, strategy, future-proofing, telephony, infrastructure
    
Wheelhouse
White Paper Published By: Cisco     Published Date: Jul 15, 2013
From cloud-based voice and video to comprehensive BYOD and mobility support to deployment costs, this report highlights six key areas to evaluate in collaboration offerings.
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cisco mobility, cisco, collaboration, enterprise collaboration, mobile enterprise
    
Cisco
Webinar Published By: Silver Peak     Published Date: Jun 24, 2013
See how Australia's largest independent locally-owned manufacturer and distributor of wood-based building products, Gunnersen, has implemented Silver Peak Systems to ensure its recovery point objectives are achieved.
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silver peak, virtual appliances, disaster recovery, wan bandwidth, bandwidth management
    
Silver Peak
White Paper Published By: Vidyo     Published Date: Jun 12, 2013
This report examines the imperative to move to personal video conferencing and presents Vidyo’s solution for more effective, scalable, and affordable video conferencing to create a unique competitive advantage.
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vidyo, web conferencing, conferencing, video feed, mobile workers
    
Vidyo
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For many organizations, managing and delivering the knowledge contained within documents is difficult or impossible due to technological disparity. Conventional approaches to knowledge management work within the constraints of disparate platforms, applications, and output devices, and fail to address technological disparity.

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