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Quality Of Service

In the fields of packet-switched networks and computer networking, the traffic engineering term Quality of Service (QoS) refers to the probability of the telecommunication network meeting a given traffic contract, or in many cases is used informally to refer to the probability of a packet succeeding in passing between two points in the network within its desired latency period.
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White Paper Published By: Pega     Published Date: May 25, 2016
Customer service is the cornerstone of a great customer experience. However, in today’s digital consumer age, organizations no longer decide how customer-centric their companies are, the customers do. According to the “The Forrester Wave™: Customer Service Solutions For Enterprise, Q4 2015” report, customer service technology investments are one of the top five most focused on investments that companies made in 2015. Why? Because good customer service boosts long-term loyalty. This report identifies the 11 most significant customer service solutions with Pegasystems ranking as a leader. Download this Forrester Wave report and get detailed findings on how well each vendor fulfills Forrester’s criteria and where they stand in relation to other vendor solutions in order to help customer service professionals select the right partner for their customer service initiatives.
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best practices, customer service, forrester, wave report, technology
    
Pega
White Paper Published By: Cisco     Published Date: Oct 08, 2015
Miercom was engaged to conduct a comparative testing of two high-capacity L2 and L3 network switches: the popular Cisco Catalyst 4500E, and a comparably configured, competitive switch, the FastIron SX 1600, from Brocade Communications Systems.
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network switches, communications systems, cisco catalyst, enterprise applications, infrastructure
    
Cisco
White Paper Published By: Cisco     Published Date: Oct 08, 2015
This document consolidates the enterprise campus network design and deployment guidelines with various best practices from multiple deeply focused Cisco Validated Design Guides. The best practices conclusions are derived from thorough solution-level end-to-end characterization of various levels of system types, network design alternatives, and enterprise applications.
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cisco infrastructure, enterprise network, network design, infrastructure, migration
    
Cisco
White Paper Published By: Viavi Solutions     Published Date: Sep 30, 2015
In part two of the two-part white paper series, learn to quickly locate and resolve problems across the OSI layers using the Troubleshooting Cheat Sheet.
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troubleshooting, cheat sheet, viavi, osi model, open systems interconnection
    
Viavi Solutions
White Paper Published By: Viavi Solutions     Published Date: Sep 30, 2015
In part one of the two-part white paper series, learn to quickly locate and resolve problems across the OSI layers using the Troubleshooting Cheat Sheet.
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troubleshooting, cheat sheet, viavi, osi model, open systems interconnection
    
Viavi Solutions
White Paper Published By: Viavi Solutions     Published Date: Sep 30, 2015
In part one of the two-part white paper series, learn to quickly locate and resolve problems across the OSI layers using the Troubleshooting Cheat Sheet.
Tags : 
troubleshooting, cheat sheet, viavi, osi model, open systems interconnection
    
Viavi Solutions
White Paper Published By: Viavi Solutions     Published Date: Sep 30, 2015
In part two of the two-part white paper series, learn to quickly locate and resolve problems across the OSI layers using the Troubleshooting Cheat Sheet.
Tags : 
troubleshooting, cheat sheet, viavi, osi model, open systems interconnection
    
Viavi Solutions
White Paper Published By: Alcatel-Lucent     Published Date: Sep 29, 2015
Read more to learn about the essential role of network functions virtualization in cable service migration.
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network functions virtualization, nfv, broadband, broadband infrastructure, cable industry
    
Alcatel-Lucent
White Paper Published By: Alcatel-Lucent     Published Date: Sep 29, 2015
Read more to learn about the essential role of network functions virtualization in cable service migration.
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network functions virtualization, nfv, broadband, broadband infrastructure, cable industry
    
Alcatel-Lucent
White Paper Published By: LifeSize, a division of Logitech     Published Date: Sep 08, 2015
In today’s globalized business environment, the need to build strong relationships with partners, suppliers, internal teams, investors and customers is more important than ever. High-quality video conference calls enable you to communicate as effectively as actually being there in person, helping you to build the engaging relationships needed for success in business.
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video conferencing, speed, competitive advantage, scale, business continuity
    
LifeSize, a division of Logitech
White Paper Published By: Quantcast     Published Date: Jun 26, 2015
Quantcast commissioned two studies to test the demographic targeting accuracy of leading data vendors. The results? Considerable variability in data vendor performance.
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quality, targeting, reach, audience, accuracy
    
Quantcast
Webinar Published By: Cisco     Published Date: Jun 02, 2015
Prepare your access network for new innovations with Cisco Catalyst Multigigabit Technology.
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gigabit, networking, wireless solutions, data, cisco
    
Cisco
Webinar Published By: Aternity     Published Date: May 22, 2015
“ This 30-minute webinar that will help you navigate the EUEM landscape and learn how traditional APM and device monitoring products provide some aspects of End User Experience Monitoring, but can often leave enterprise IT Ops teams blind to what their users are actually experiencing.
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enterprise mobility, enterprise mobility management, application performance analytics, application performance monitoring, desktop management
    
Aternity
White Paper Published By: Cisco     Published Date: May 14, 2015
Cisco engaged Miercom to conduct a competitive analysis of its Catalyst 2960-X switch versus two comparable Hewlett-Packard switches from the 2920 and 5120 product families.
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cloud computing, erp, productivity, applications, efficiency
    
Cisco
Webinar Published By: IBM     Published Date: May 12, 2015
Creating more person-centric, coordinated and value-based care means all service providers must share risks and data, conducting business with partners that cross traditional boundaries, while data is transforming this industry at an unprecedented pace. Watch this webcast to learn more of how organizations are optimizing their business processes to lower costs, analyzing data to improve quality, care, and population health, while learning to engage in new ways to drive better outcomes.
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risk, data, service provider, healthcare, optimization
    
IBM
White Paper Published By: IBM     Published Date: May 11, 2015
This paper argues that requirements management can bring significant value to agile development in regulated IT and complex product development projects, and sets out the characteristics of an effective requirements management approach in an agile environment.
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ibm, agile management, requirements, costs, responsiveness
    
IBM
White Paper Published By: IBM     Published Date: Apr 15, 2015
IBM PureApplication System converges compute, storage, networking components, and software into a preconfigured and pretested system. This Forrester paper helps to better understand the benefits, costs, and risks associated with the IBM PureApplication System.
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ibm, cost savings, data storage, analysis, efficiency
    
IBM
White Paper Published By: IBM     Published Date: Apr 15, 2015
Web content management is no longer simply a tool for creating Web pages — it's now vital software for increasing the effectiveness of digital strategies. IT leaders responsible for WCM should consider the software's functions in the broader context in which they will deliver their full value.
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content creation, interoperability, web content management, digital strategy, value added
    
IBM
White Paper Published By: IBM     Published Date: Apr 15, 2015
Performance Bicycle created an interactive Learning Center seamlessly linked to its e-commerce site. By leading engaged, inspired visitors to the e-commerce site, the company boosts conversion, drives online sales and supports its growth objective.
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e-commerce, content management, conversion, quality of service, content integration
    
IBM
White Paper Published By: IBM     Published Date: Apr 15, 2015
IBM WebSphere Portal software helps bank offer a clearly differentiated digital experience.
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ibm, portal, customer experience, web experience, sales
    
IBM
White Paper Published By: VMTurbo     Published Date: Apr 14, 2015
Seconds of Delay Have Multi-Million Dollar Consequences, Demand-Driven Control Changes the Game Principled Technologies deployed VMTurbo’s Demand-Driven Control platform in their virtualized data center. VMTurbo assures application performance while maximizing infrastructure utilization. Principled Technologies implemented VMTurbo’s recommendations in its virtual environment with an OLTP application, and saw significant improvements in performance. Learn how Principled Technologies achieved a 37% decrease in latency and 23% increase in orders per minute (OPM).
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vmturbo, datacenter, performance, production, operations
    
VMTurbo
White Paper Published By: Cisco     Published Date: Apr 10, 2015
The term “perfect storm” is used to describe when several forces come together and create a large, single event that has transformative effects. A technology perfect storm took place in the 1990s when Internet services, low-cost home computers, browsers and affordable broadband all came together and created the Internet revolution. This revolution launched an entirely new economic model that sparked new ways of doing business, changed the way we work, and allowed us to blend our personal and professional lives. At first, these new ways of working were the exception. But the transformation to an Internet-based work style is now complete, and this style has become very much the norm.
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cisco, akaamai, customer experience, digital customer experience, enterprise
    
Cisco
White Paper Published By: Cisco     Published Date: Apr 10, 2015
A white paper outlining Cisco’s recommendations on how to modernize the existing E-Rate Program to put high-speed broadband into the hands of every student in America.
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cisco, education, high speed broadband, it infrastructure, it hardware
    
Cisco
White Paper Published By: Cisco     Published Date: Apr 10, 2015
This document is a Cisco Validated Design (CVD) for Cisco Connected Mobile Experience (CMX) Solutions. It presents system-level requirements, recommendations, guidelines, and best practices for detecting, connecting, and engaging mobile users within your venue and leveraging your Wi-Fi network to fit your business needs. As Cisco continues to develop and enhance the technologies required to implement a CMX solution, this CVD will evolve and be updated to provide the latest guidelines, recommendations, and best practices for designing and deploying a CMX solution.
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cisco, design, network architecture, mobile devices, best practices
    
Cisco
White Paper Published By: Cisco     Published Date: Apr 10, 2015
While providing your customers and guests with Wi-Fi, you can give them pertinent information, individual attention, and special offers. And you can learn how, where, and when they move through your venue. Customers or guests passing through your store, hotel, or other venue increasingly expect free Wi-Fi. They also expect personal service. You can give them both, which can help boost your sales. And in doing so, you can gain information that will help make your venue more attractive and profitable.
Tags : 
cisco, wifi, wireless. wan, wlan, network design
    
Cisco
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Special Report

In this webinar Black Duck Software (www.blackducksoftware.com), together with representatives of SAP, will review the benefits open source offers to development organizations, the management challenges it presents, and approaches for addressing those challenges.

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