"Tech Solutions - one byte at a time!"
DigiBytes.com is the digital library of solutions for business and technology professionals.

Login Register Login
For Admins

How about Solving the Change Management Challenge with Discovery and Dependency Mapping?

White Paper Published By: ASG Software Solutions
ASG Software Solutions
Published:  Mar 10, 2010
Type:  White Paper
Length:  10 pages

Configuration Management is at the heart of the IT Infrastructure Library (ITIL) and forms the foundation for Business Service Management (BSM). In fact, it is safe to say that neither the ITIL IT Service Management (ITSM) processes nor the BSM functions that leverage ITSM can be efficiently carried out without accurate configuration and dependency information. Lacking a clear understanding of the ways in which hardware and software assets interconnect, and which ones depend on others, IT organizations must resort to managing today's complex business services via trial and error. Gathering and maintaining accurate configuration information, particularly as it relates to applications and their dependencies, is a significant challenge for most IT organizations. This paper focuses on Application Discovery and Dependency Mapping, a relatively recent enterprise management technology which directly targets the challenges related to application configuration management.



Tags : 
asg, cmdb, bsm, itil, ema, configuration management, itsm, bsm

Browse Technology Topics

    
    
    
    
    
    
Modern Analyst Media Modern Analyst Media
Modern Analyst Requirements Modern Analyst Media Modern Analyst DigiBytes
Copyright 2009-2014 by Modern Analyst Media LLC Home  |  Featured Bytes  |  Popular Bytes  |  All Topics  |  Vendor Directory