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Bringing Humanity Back to the Web

White Paper Published By: Live Person
Live Person
Published:  Jan 22, 2007
Type:  White Paper
Length:  6 pages

In today’s world, it may seem like there is barely enough time to stay on top of running a business, let alone for perceived luxuries like personal interaction over every transaction. This white paper looks at the benefits of combining two popular online communication tools- email marketing and live chat - to boost customer loyalty and retention.



Tags : 
email marketing, liveperson, live chat, chat, customer loyalty, live person, customer support, service management, collaboration, customer experience management, customer relationship management, crm, tech support, best practices, productivity

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