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Executive Dashboards: Optimizing IT Services to Empower Your Business by EMA

White Paper Published By: ASG Software Solutions
ASG Software Solutions
Published:  Mar 01, 2010
Type:  White Paper
Length:  16 pages

In Q4, 2009, ENTERPRISE MANAGEMENT ASSOCIATES (EMA) analysts worked with ASG to research how executives in IT and within the lines of business use dashboards to gain holistic insights into IT services as they impact business outcomes. These impacts could reflect on performance, cost, utilization and other issues that can impact business efficiencies in everything from business productivity, to revenue generation, to bottom-line expense management. This report offers highlights of the ASG/EMA research with an eye to helping IT and business executives plan more realistically for executive dashboard adoption.

Tags : 
asg, ema, enterprise management associates, dashboards, cio, ceo, coo, cfo, side bar, business intelligence, business process automation, workforce management

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